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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I spent a lot of money on tgese covers and mist do not fit correctly. I recommend to anyone else buying- to send in the photos- and if you need multiples, I would only order one at first to be sure it fits before you order more- otherwise you could be stuck with a bunch of non-fitting covers like I have.
We were lucky to have found Covers & all as we needed a custom piece for our pool area. It was so easy to enter our request and the item shipped so quickly. We will definitely be coming back for other needs in the future!
Hey Tiffany! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Amy! We are delighted to hear that you are pleased with our price and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good. 50 characters is 50 characters and I don't want to write 50 characters so can you please just let me submit this without making 50 characters?
We appreciate your concise feedback! Unfortunately, the platform requires a minimum of 50 characters for submissions. If there's anything specific, you'd like to add or elaborate on, feel free to do so.
The instructions were confusing to me on what to measure. The cover does not fit. It's too big.
Hello James, we regret to hear that the measuring instructions were unclear, and the cover received did not fit. We want to assure you that the cover was manufactured to the exact specifications and measurements you approved for production. However, we are dedicated to resolving this issue and have reached out to you by email to request further details so we can address this promptly.
Very fast turn time from ordering a custom size cover to final delivery. The material is heavy duty and it feels like it will last a long time.
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Taking and submitting measurements was easy. The product is heavy duty yet comfortable. It's a better option than throwing away old cushions!
Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Neal! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Nice fit especially considering it was for a non-standard van. I gave them measurements, and they custom made my cover to fit.
Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
This is the second cover I have ordered, and both have been fairly customized. The first one came out EXACTY how I wanted it, with good craftsmanship, for a fair price. Your ordering page is easy to figure out, and works well. Thank you!
Hey Kevin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
You are the ONLY company offering what I needed, customized enough to work how I need, made quickly, and for a reasonable price. Thank you!
I have been trying to return a car cover that does not fit. They want me to take photos of the cover on the car. I have already refolded the cover and put it back into bag and box for return. They will not issue a return label. Very disappointing.
Hi Juan, we're sorry for the inconvenience. Our goal is to deliver custom products as ordered and provide efficient service to every customer, so it's unfortunate that you've had this issue. We've passed your feedback to the appropriate team, and they will reach out to you soon to offer the best possible resolution.
Covers and all designed and made a perfect custom fire pit cover for me. Although there was a lot of back and forth with emails and phone calls, they just wanted to make sure I was going to get exactly what I wanted. The cover seems durable and fits perfect.
Hey Keith! We are delighted to hear that you like the options we offer. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Over and over we sent measurements and pictures and still not correctly size properly
Hey LaRhonda! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Our order didn't arrive on its intended date. When I called they said that I should have received a proof that I needed to approve. The proof email never came. So I had the customer service rep who was very nice, approve the proof for me. But this delayed our order by about 10 days. There should be an automated message to alert you if a proof hasn't been approved. The company didn't know their email never arrived and wouldn't have known unless I called. Also we didn't even know we would be receiving a proof email. It just seemed like our order never arrived.
Hello Stephanie. We apologize for any inconvenience caused. We acknowledge the delay resulting from the missed order update, which you were unaware of. According to our records, an update was sent, and it may have been directed to your junk folder, or it's possible it was overlooked. We are diligently working to verify these updates. Your feedback is valuable to us, and we are committed to enhancing our processes for our future customers.
Hey Anna! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I placed my order on a weekend, and after a couple email exchanges to confirm specifications and tie locations, my cushion covers were immediately put into production. They were in my possession the following week, far sooner than expected!
I really had no idea what the material was going to be like before placing my order, I didn't request swatches, I just put my trust in the description and website recommendation. It was a very reasonable price, so I went for it.
The covers I received are an absolute perfect fit, made exactly to my specs, and fit like the original upholstery, but of MUCH better quality. The craftsmanship is TOP QUALITY, not even any loose-hanging threads. Clearly these covers will be waterproof, the fabric is like a soft canvas backed with a vulcanized membrane that water cannot penetrate to soak through to the foam cushions. They feel durable and comfortable. I do keep the zippers slightly open though so the cushions can "breathe" when I get on and off, as they are nearly airtight to be waterproof. This fabric would better for boat cushions than the materials usually used for boats.
I highly recommend Covers & All. They produce top quality covers for reasonable prices delivered in a short time. Next time I may have a need, C&A will be my first go-to.
I ordered a custom cover to fit over my insta-hot when not in use. Perfect fit
Quick and easy shopping experience. Great product. All pieces fit perfectly.
It was very easy. The measurement instructions were easy and the price was reasonable
The covers exceeded my expectations. When one of the covers did not fit the chaise lounge, they replaced the item. Their designers and customer service staff were easy to work with and very responsive. The covers, once dimensions were confirmed, shipped quickly and arrived well before anticipated.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer,
We're sorry to hear about your experience with our covers. Your suggestion to submit photos before ordering multiple covers is valuable and can help ensure a better fit. We strive to provide the best user experience and request photos for each product to understand our customers' needs better. We rely on the measurements and shapes provided by customers when placing orders, but we understand that sometimes issues arise. We're actively working to resolve your concerns and appreciate you bringing this to our attention.
Thank you.