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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was very easy, prompt notifications when product went into production and when shipped. Products arrived days earlier than stated.
Can see right through the "privacy" screen. Not as private as I'd want.
Hey Tyler! We’re truly sorry for the inconvenience and appreciate your feedback. We strive to provide effective solutions for every customer, and we understand your concerns regarding the level of privacy. Based on your order, it appears you selected a mesh privacy screen. Please note that mesh screens are designed with some degree of openness to allow airflow, which may reduce the level of visual privacy. For greater coverage, we also offer Heavy Duty Custom Fence Privacy Screens, which provide more opacity and may better suit your needs. If you’d like to explore other options or need further assistance, we’re here to help.
Hey Tow! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Arrived earlier than anticipated. Great quality and perfect fit. Also, value was right on! Before I found Covers&All, I spent even more for poor quality and incorrect fitting outdoor cushion covers ordering from a major retailer. I promptly returned those and was pleasantly surprised to find Covers&All. Great experience!
Hey Amber! Thank you so much for your feedback! We're thrilled to hear that your order arrived ahead of schedule and that you're happy with the quality, fit, and value of our covers. It’s especially great to know we could exceed your expectations after your previous experience elsewhere. We truly appreciate your support and are so glad you found us. If there's anything you need in the future, we're always here to help!
I have used Cover & All before and everything they make always fits perfectly. They are inexpensive and easy to order.
Hey Tammy! Thank you for your wonderful feedback! We’re delighted to hear that our covers continue to fit perfectly and that you find our products both affordable and easy to order. Your loyalty means a lot to us, and we look forward to providing you with excellent service and quality for years to come. If you ever need assistance or have any questions, please don’t hesitate to reach out.
Happy and satisfied with purchase. Company delivered excellent service and I would definitely purchase from this company again.
Hey Carlos! Thank you for your kind words! We’re thrilled to hear that you’re happy and satisfied with your purchase and that our service met your expectations. We truly appreciate your support and look forward to the opportunity to serve you again in the future. If you need any assistance or have questions, please don’t hesitate to reach out.
IT WAS MY FIRST TIME ORDERING COVERS AND I FOUND A GOOD PLACE TO DO IT, CUSHIONS FIT PERFECT, QUALITY IS GOOD AND DELIVERY AS EXPECTED.
Hey Silva! Thank you for choosing us for your first cover order! We’re delighted to hear that you had a smooth ordering experience, the cushions fit perfectly, and the quality met your expectations. It’s great to know the delivery was right on schedule too. We truly appreciate your trust in us and look forward to serving you again in the future. If you need anything else or have any questions, feel free to connect.
Customer service follow up on product issues was poor. Initial denial of any issues and then a request of multiple items to process this quite simply did not compare with previous order. This was a replacement, no specifications changed…but the second product didn't meet those specifications. Would not recommend.
Hey Joy! Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience, especially given that this order was intended as a direct replacement. We want to assure you that your concerns have been escalated internally, you can expect to hear from us shortly with a resolution.
This was a second take item and they completely nailed it. Thanks for the great customer service.
Hey Ron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Received emails to confer my order and measurements on time
Hey Scott! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our communication and that everything was confirmed on time. Providing clear and timely updates is something we take great pride in, and it's wonderful to know it made your ordering process smooth and hassle-free. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!
Reasonable priced good quality and fast service. Completely satisfied with my purchase.
Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Their website tells you to oversize your measurements by 1 in and after doing that the cover was way too big. And so in order to make the product fit I had to trim the bottom edge of it so that it wouldn't sloppily drape over my item... Unfortunately in doing so I lost the hemmed edge that had the internal white sticker. And essentially customer service told me that without that there's nothing they are willing to do for me. Their suggestion is to order again from their website... The thought that I would waste any more money with there is laughable and the gall that they had they even suggested speaks volumes. So I do not recommend anyone buying from them... And if you still decide to make an order, order to the exact specifications of what you're trying to cover... Otherwise you'll end up with the equivalent of two oversized garbage bags
Hey! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Measured & ordered a cover for a set of two cushions in our class B RV. We wanted to make the cushion appear as one big cushion. Cover was spot on, appears to be made from good materials. Works perfectly! Ordering was easy and received in less than two weeks. Very satisfied!
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was able to enter the dimensions of my outdoor kitchen very easily following your instructions.
Hey Philip! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
So far so good, and the on line support has been excellent.
Customer service was great at sending me a "Mock-up" and correct dimensions.
Hey Ronny! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great Price, easy website to navigate. Thank you.
Ordered Ottoman covers because the ones supplied could not be removed and cleaned.
Hey Clark! Thank you for choosing us for your custom Ottoman covers. We're glad we could offer a practical solution that allows for easy removal and cleaning. If you need assistance with anything else or have future custom needs, we’re always here to help!
Easy to order, fast shipping, fast deliver time., good communication.
Hey Arthur! Thank you for your kind words! We’re thrilled to hear that you're happy with your tarp and that the ordering process, shipping speed, and communication all met your expectations. It's always our goal to make things quick, smooth, and hassle-free for our customers. We truly appreciate your support and look forward to serving you again!
Make sure you review the drawings they provide, as you may need to correct or change them!
Hey Glenn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I submitted all my measurements and the company contacted me to make sure everything was perfectly understood. Once confirmed, my items were made and shipped out. I couldn't be happier. I've tried buying new cushions and/or cushion covers for my Charlottetown 23.5 in. X 26.5 in. 2-Piece Outdoor Chair (Home Depot by Martha Stewart). No longer being sold, so I went to a local store and was quoted $125 per cushion for a total of $500 for both chairs. Covers & All made them for me for $89, which included the shipping! I love these chairs and since they're no longer made, I am so happy for my chairs to have a new life.
Hey Debbie! Thank you so much for your detailed and wonderful review! We’re thrilled to hear that our team was able to assist you in getting the perfect cushions for your chairs. It’s great that we could help you save while giving your beloved chairs a new life. We truly appreciate your trust in us, and we’re so happy to know you’re satisfied with the results. If you need anything else in the future, please don’t hesitate to reach out!
Hey Rick! Thank you so much for your kind review! We're thrilled to hear that your purchase was smooth and hassle-free, and that you were happy with the quick shipping and product quality. We truly appreciate your support and look forward to serving you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ed! Thank you for your wonderful feedback! We’re glad to hear the ordering process was smooth and that you appreciated the timely updates throughout production and shipping. It's great to know your products arrived ahead of schedule. We truly value your support and look forward to serving you again in the future!