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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,035
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Easy to order quick delivery,, a very pleasant transaction

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I spoke to a rep regarding measuring, extemely helpful...
November 9, 2023
Previous review

I spoke to a rep regarding measuring, extemely helpful for my custom outdoor dartboard cabinet cover.

Date of experience: November 9, 2023
Florida
1 review
0 helpful votes
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The website somehow submitted two orders when I only made one.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2024
Georgia
1 review
0 helpful votes
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Great product, fit perfectly
March 4, 2024

I ordered two custom size cushion covers for outdoor patio furniture. Great material and seem to be made well.

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jessica! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
2 reviews
0 helpful votes
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Truly a Custom created Cover +*****!
March 5, 2024
Updated review

I previously had a Cover made by another Company. It is cracking and splitting after 2 years. So I thought I would use Covers&All again for a Cover for my 2007 Toyota Tacoma X-Runner. I used them before on my Fountain and Grill Covers only. The cover that was made is truly a Custom cut and sewn Cover specific to my Model Toyota! What a nice piece of protection. My other one would blow up over the hood or bed. This has elastic all the way around. Covers the Rims and tires also. It is probably twice the weight of my crappy grey one from another Company. The 2007 Toyota X-Runner is a Limited Edition, and the fit is perfect! From the tailgate to the mirrors, to the Grille. Awesome Sewmanship +++++********

Date of experience: March 4, 2024

Will not keep water out!
November 28, 2021
Previous review

I replaced a less quality Cover, with this one. It was the Top of the Line Custom Cover for a 2007 Toyota Tacoma. X-Runner. I had a new paint job on my Hood, in Flat Black. The paint had cured (2) years. I used this Cover, and because 2 sections were used to make it, the rain had passed thru the left hand seam. This allowed water and condensate to collect and sit on my Hood. It caused bleaching and white spotting to appear, by it being between the Vinyl and my Hood. When sun bakes down on plastic, vinyl it will get into your paint. I have no idea what I'm gonna do now. Money wasted, I'm not putting this $260.00 water collector back on my Custom Truck. I should have kept my previous cover.

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Date of experience: November 28, 2021
Oklahoma
1 review
0 helpful votes
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Fair custom cover
March 4, 2024

Good cover...will see how it performs over the next 5-10 years

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ken! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
2 reviews
0 helpful votes
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High quality, custom service
March 4, 2024

I needed a custom cover for an unusually shaped chair. Customer service worked with me to get the right fit. The cover is thick and high quality and exceeded my expectations for the reasonable price! It also is heavy enough not to get blown off the chair in high winds and sturdy enough to withstand inclement weather.

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nikki! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Sturdy quality
March 4, 2024

Team was responsive with design. Cover is sturdier than expected—in a good way. I would recommend.

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carrie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Purchased 2 different sized covers...both were great, in terms of material and construction. They were made and shipped in a reasonable amount of time, as well. Happy guy, here!

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Excellent Tarps
March 4, 2024

I have custom ordered tarps several times with Covers & All. No issues with the process. Just remember to measure accurately & reach out to customer service if needed before pulling the trigger. Never hurts to double-check measurements before getting anything customized.

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Vickie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Good products
March 4, 2024

Second time I have ordered from this company. I will order again

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Process was simple and the cover is made from quality material

Date of experience: March 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jonathan! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Highly Recommend Covers & All
March 4, 2024

Easy breezy! Purchased a Blackstone Built-in griddle that has no available cover. Had a custom cover made by Covers & All and I am very pleased. The cover is very well made and looks great. Customer service and communication was awesome throughout the process. I will definitely use again.

Date of experience: March 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bernabe! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

West Virginia
2 reviews
0 helpful votes
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FINE WORKMANSHIP BUT NOT WHAT I ORDERED
March 13, 2024
Updated review

I thought I ordered a zip on pilow cover for the anti-pressurepoint cushion on my wheelchair, but what I got was a one-sided fitted cover that just fits over the cushion and slides off whenever I get out of the wheelchair! I wanted a zip on cover that stays on until unzipped and can be taken off to be washed. If you want to get a better review, please re-read what I ordered and send me a cushion cover that zips on or otherwise will not come off when I get out of chair or stick to my bare legs when in shorts. Thank you, Ronald Rice

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2024

Able to easily order exact custom size cover that I...
February 9, 2024
Previous review

Able to easily order exact custom size cover that I wanted and needed! Great selection of options! All great so far!

Date of experience: February 9, 2024
Alabama
1 review
0 helpful votes
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Love it
March 3, 2024

Love the easily used site and quality of the canvas

Date of experience: March 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Walt, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Excellent Products!
March 3, 2024
Updated review

To date, my orders have arrived promptly and accurately. Customer Service has always been helpful and courteous.

Date of experience: March 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


The Chat assistance was not so great...
December 12, 2022
Previous review

The Chat assistance was not so great...thought they might assist, alas not.

Date of experience: November 12, 2022
Minnesota
1 review
0 helpful votes
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Great company
March 3, 2024
Updated review

Made sure quality was there took care of challenges with design just a great experience and will do business again

Date of experience: March 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our quality and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Good job helping me
January 15, 2024
Previous review

Good job helping me

Date of experience: January 15, 2024
Ohio
1 review
0 helpful votes
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Very versatile.
March 3, 2024

Quick and easy, measurements, how you want to enclose the product, and your finished.

Date of experience: March 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
2 reviews
0 helpful votes
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Couldn't have been easier!
March 3, 2024

If you can draw it, they can make it.
Super easy process, great product, and super fast delivery from start to finish!
I've had a few covers built here, and I'm always 110% satisfied

Date of experience: March 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Great service
March 2, 2024

I love the products offered and will be ordering again! The only thing I wish is that they made vinyl tops for off road vehicles!

Date of experience: March 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Kelly, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Connecticut
1 review
0 helpful votes
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Great product
March 2, 2024

No issues. This is the fourth cover I've ordered all great.

Date of experience: March 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Art, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!