Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Great product, fast service
April 1, 2024

Great product, fast service. It's hard to find covers for custom furniture so I was happy to find these.

Date of experience: March 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

Quality products
April 1, 2024

Order was easy to make for custom sizing, and we are very happy with the products! Delivery was quicker than expected too.

Date of experience: March 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product, order processing and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
Follow Zach V.
Unfollow Zach V.
Share Review
Report Review

Good service
April 1, 2024

My order came in promptly and I am very satisfied with the experience and the product.

Date of experience: March 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bozena! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Mario F.
Unfollow Mario F.
Share Review
Report Review

All of the covers fit perfectly and look great. The turnaround time was great and they arrived just in time for our party.

Date of experience: March 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mario! We are delighted to hear that you are pleased with our product and received it in a timely manner. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
Follow Kevin E.
Unfollow Kevin E.
Share Review
Report Review

Fast & Excellent
April 1, 2024

The experience was simply and easy
The cover fits like a glove and is a great addition to our patio, especially with the logo showing too
It is assisting in protecting our outdoor fire pit in inclement weather
Thank you

Date of experience: March 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
2 reviews
0 helpful votes
Follow Melissa C.
Unfollow Melissa C.
Share Review
Report Review

26 x 26 pillow covers
March 31, 2024

Exactly what I needed for my oversize foot stools.

Date of experience: March 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melissa! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
Follow NATHAN C.
Unfollow NATHAN C.
Share Review
Report Review

Replacement cushion covers
March 31, 2024

Nice quality of fabric. Installation fairly simple. Could perhaps use demo pictures for decided tie strap configurations.

Date of experience: March 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nathan! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Marcello N.
Unfollow Marcello N.
Share Review
Report Review

Great customer service and fast responses, the product and strong materials very well made!

Date of experience: March 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Marcello, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
Follow Cheryl W.
Unfollow Cheryl W.
Share Review
Report Review

A gem of a find!
March 30, 2024
Updated review

I have been extremely happy with my recent order from Covers & All. I must admit that I was originally hesitant to order due to the extremely reasonable pricing as I've always felt that paying a little more equaled better quality and service. However, Covers and All has proven my belief wrong in a most positive way. For around $200 I was able to purchase 7, custom-sized replacement cushion covers for my outdoor patio furniture.
The quality is outstanding- welting on all pieces, heavy-duty, smoothly-moving zippers concealed by well-executed flaps, nicely finished tie options all completed with double-backed weather resistant fabric.
Custom instructions regarding tie placements and specific measurements were followed exactly.
So very pleased with all this.
Just a disappointment- I wish there were more color choices along with some patterned fabric options. I wound up ordering the navy color which really looks very similar to a woven, dark blue denim fabric. Very happy about this, much more pleasing, in my opinion, than a flat navy choice.
Otherwise great customer service, quick order fufillment and OUTSTANDING price.
I can recommend Covers & All to anyone and will definitely continue to use them for my needs in the future. Thank you.

Date of experience: March 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Lucas Jones was awesome
February 1, 2024
Previous review

Lucas Jones was awesome. Great experience.

Date of experience: February 1, 2024
Tennessee
1 review
0 helpful votes
Follow Jacquelyn K.
Unfollow Jacquelyn K.
Share Review
Report Review

Great experience
March 30, 2024

Great product and service. I would recommend to anyone of my friends/family members

Date of experience: March 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jacquelyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Andrew I.
Unfollow Andrew I.
Share Review
Report Review

Thank you
March 29, 2024

Thank you!……………………………………………………………………….,………………………….

Date of experience: March 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.

Washington
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Shipping bag torn
March 28, 2024

The ordering was great. The material is a littlebthin in my mind. The shipping bag arrived with a 2 inch by 3 inch hole in it. Luckily the cover wad still ok.

Date of experience: March 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
Follow Christine O.
Unfollow Christine O.
Share Review
Report Review

Great covers
March 28, 2024

The covers are thick and definitely not cheap feeling! I know they will protect my outdoor furniture well!

Date of experience: March 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Share Review
Report Review

Got me covered!
March 28, 2024

Extremely pleased that I'm allowed to at least attempt to convey my goals by uploading pictures etc

Date of experience: March 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
Follow Antonio Y.
Unfollow Antonio Y.
Share Review
Report Review

Great Job!
March 28, 2024

The measure by numbers thing was pretty cool and easy. There was some back and forth to make sure I gave them the right measurements, but glad they did as I had one measurement wrong initially.
Overall a great experience. Will be ordering from Covers & All again in the future.

Date of experience: March 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Antonio, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Patient getting measurements
March 27, 2024

They were very patient getting exact measurements for the odd shape of cover that I needed.

Date of experience: March 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, James, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
Follow bonnie D.
Unfollow bonnie D.
Share Review
Report Review

Easy to customize & very well made
March 26, 2024

The website is very easy to use and helps with the measurement process.

Date of experience: March 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bonnie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
1 helpful vote
Follow Ischell C.
Unfollow Ischell C.
Share Review
Report Review

Great product and fast delivery
March 26, 2024

We got the covers for the outdoors furniture and we are super happy with them, look and feel great! Totally water repellent! Highly recommended

Date of experience: March 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ischell! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
1 helpful vote
Follow Achal K.
Unfollow Achal K.
Share Review
Report Review

Great ordering experience and support but the size and fit are not very good.

Date of experience: March 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Achal, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Tennessee
1 review
0 helpful votes
Follow Sharon W.
Unfollow Sharon W.
Share Review
Report Review

Good quality.
March 25, 2024

Great products and fast shipping.and quality of cover

Date of experience: March 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharon! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!