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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Alabama
1 review
0 helpful votes
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Very nice!
March 11, 2024

Very beautiful work. I loved the piping and the different options they offered. 10/10 reccomend.

Date of experience: March 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matthew! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Product was well received.
March 10, 2024

User friendly website & product was as expected and on time.

Date of experience: March 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brady! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect
March 10, 2024

Very easy sizing/material /color selection. Fast turnaround.

Date of experience: March 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tim! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great communication, fast response
March 10, 2024

Amazing service, easy to follow measurements. Excellent

Date of experience: March 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Sam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
4 reviews
0 helpful votes
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Quick custom order
March 9, 2024

Convenient and easily navigated website. Followup was great.

Date of experience: March 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ricky! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Great quality
March 9, 2024

The exactness of the measurements made the product ideal upon arrival. Customer support was friendly and prompt.

Date of experience: March 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Watt! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Nice Firepit Cover
March 9, 2024

Custom cover fit beautiful, easy to order, thank you.

Date of experience: March 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dan. We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Didn't get discount promised
March 18, 2024

You said 30% off. You gave me far less. Not sure what it was. I wrote in. Got no response.

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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Fire column cover
March 8, 2024

This is fantastic. Grateful for companies like yours

Date of experience: March 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Regina, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Perfect fit!
March 7, 2024

Simple! Easy to enter custom sizes and choose your cover type and color.

Date of experience: March 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Garfield, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Puerto Rico
1 review
0 helpful votes
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I love what I got
March 6, 2024

The customer service was fast and they figured out the problem.

Date of experience: March 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kristan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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JT
March 6, 2024

I am satisfied with my life experience, the customer service representatives were very helpful.

Date of experience: March 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Easy peasy
March 6, 2024

Thank you, good options and ordering aids. Communications and verification of details was excellent

Date of experience: March 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Keith, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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My backyard coverup
March 4, 2024

I ordered 13 covers for my backyard furniture and I am very pleased with the results. Thank You Covers & All

Date of experience: March 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Worked perfectly
March 4, 2024

We will order more things - tried the first one as a sample

Date of experience: March 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Just as I ordered!
March 4, 2024

Great tips on how to measure.
My order was perfect!

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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Easy to order quick delivery,, a very pleasant transaction

Date of experience: March 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I spoke to a rep regarding measuring, extemely helpful...
November 9, 2023
Previous review

I spoke to a rep regarding measuring, extemely helpful for my custom outdoor dartboard cabinet cover.

Date of experience: November 9, 2023
Florida
1 review
0 helpful votes
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The website somehow submitted two orders when I only made one.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2024
Georgia
1 review
0 helpful votes
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Great product, fit perfectly
March 4, 2024

I ordered two custom size cushion covers for outdoor patio furniture. Great material and seem to be made well.

Date of experience: March 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jessica! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
2 reviews
0 helpful votes
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Truly a Custom created Cover +*****!
March 5, 2024
Updated review

I previously had a Cover made by another Company. It is cracking and splitting after 2 years. So I thought I would use Covers&All again for a Cover for my 2007 Toyota Tacoma X-Runner. I used them before on my Fountain and Grill Covers only. The cover that was made is truly a Custom cut and sewn Cover specific to my Model Toyota! What a nice piece of protection. My other one would blow up over the hood or bed. This has elastic all the way around. Covers the Rims and tires also. It is probably twice the weight of my crappy grey one from another Company. The 2007 Toyota X-Runner is a Limited Edition, and the fit is perfect! From the tailgate to the mirrors, to the Grille. Awesome Sewmanship +++++********

Date of experience: March 4, 2024

Will not keep water out!
November 28, 2021
Previous review

I replaced a less quality Cover, with this one. It was the Top of the Line Custom Cover for a 2007 Toyota Tacoma. X-Runner. I had a new paint job on my Hood, in Flat Black. The paint had cured (2) years. I used this Cover, and because 2 sections were used to make it, the rain had passed thru the left hand seam. This allowed water and condensate to collect and sit on my Hood. It caused bleaching and white spotting to appear, by it being between the Vinyl and my Hood. When sun bakes down on plastic, vinyl it will get into your paint. I have no idea what I'm gonna do now. Money wasted, I'm not putting this $260.00 water collector back on my Custom Truck. I should have kept my previous cover.

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Date of experience: November 28, 2021