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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Fabric quality was not good as expected. Feels cheaper
August 8, 2025
Updated review

I did not like the fabric quality. It just felt cheaper. It looks good on the outside but when you feel it and sit you do not feel great. We spent almost $350.00 for those and it does not worth it.

Date of experience: July 29, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Neeru! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Nice and convenient
July 22, 2025
Previous review

Nice and convenient

Date of experience: July 12, 2025
Pennsylvania
1 review
0 helpful votes
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Ordering was easy!
August 8, 2025

Ordering was easy and quick! The cushion covers arrive surprisingly quickly.

Date of experience: July 24, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Jessi! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Excellent service
August 8, 2025

This is a company that has obviously undergo a recent renovation to bring their service up to an international standard. They have succeeded in this enterprise with excellence.

Date of experience: July 29, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Matthew! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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We got our skylight in the winter when the sun was lower in the sky not realizing how much brighter it would be in the summer. The light coming in was creating heat, way too bright, and I was nervous of excess UV from sitting near it. We could find any solutions in local stores. I found Covers&all and read some promising reviews. Filled out the easy measurements, provided a picture, and paid the very reasonable $24.95. It took a bit longer than promised because they asked questions about the measurements which was a good sign. It came and it was of very good quality material. Installation was easy but the cut of the dome is more than the skylight so it's puffy looking, doesn't lie flat. It's a minor flaw because the light from the skylight is properly muted, though still decently bright, and no longer emitting heat or UV. Overall, I'm very happy with my skylight cover.

Date of experience: July 29, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Heather! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

West Virginia
1 review
0 helpful votes
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Fast and reliable
August 8, 2025

This is the second time I've used Covers and All for my outside furniture. Each time I measure pick the fabric and get exactly what I ordered! Good quality and fits my cushions perfectly!

Date of experience: July 28, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Molly! Thank you for being a returning customer! We’re so glad to hear that both of your experiences with Covers & All have been smooth and satisfying. It’s great to know the quality and fit met your expectations each time. We truly appreciate your trust and look forward to helping you with future projects!

California
1 review
0 helpful votes
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Good experience all around
August 7, 2025
Updated review

Easy to order, timely delivery, quality product! Got the product I needed!

Date of experience: July 28, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Dale! Thank you so much for your kind words! We're glad to hear that you found the ordering process easy and that your product arrived on time and met your expectations. We look forward to serving you again!


Easy ordering
July 13, 2025
Previous review

Easy ordering. Clear communication when I called in with a question. Prior purchase was perfect in size and fit for the purpose.

Date of experience: July 2, 2025
Maryland
1 review
0 helpful votes
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Smooth Process, Excellent Results
August 7, 2025
Updated review

Design, Approval and Ordering process was smooth and orderly. End product turned out well and was consistent with what was ordered. Would use them again.

Date of experience: July 28, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Rick! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Checking out was very difficult
May 28, 2025
Previous review

Checking out was very difficult. Would not accept Pay Now.

Date of experience: May 18, 2025
California
1 review
0 helpful votes
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Excellent experience from the on line measuring and ordering process to quick turn around on receiving the cover. The measurements were spot on and the product is high quality for sure. On line measuring is easy and before the work starts they ensure the measurements are correct. Very easy process and quick delivery of my cover. I'll be using them again. VERY satisfied!

Date of experience: July 28, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Brian! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy process to measure and order
July 20, 2025
Previous review

Easy process to measure and order.

Date of experience: July 10, 2025
Ohio
1 review
0 helpful votes
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Easy
August 7, 2025
Updated review

Person online helped and process was so easy. Its my second order.

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Thank you, Joseph, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Perfect and easy
July 12, 2025
Previous review

Perfect and easy. The online help was excellent.

Date of experience: July 2, 2025
Utah
1 review
0 helpful votes
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Fits perfect
August 7, 2025

The designer reached out, worked with me. Double or verified everything and after some responses back and forth product was made and delivered. It FIT perfectly!

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Thank you, Bryce, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Outdoor furniture
August 6, 2025

Best of the best! From ordering online to delivery - great process. Product is top notch. This is our second order for our lake house furniture.

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Victoria! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great customer service
August 6, 2025

Overall great experience! Communication is very good from customer service to the design team. The custom cover fit perfectly and is well constructed.

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Yvonne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Very Satisfied!
August 6, 2025
Updated review

I received my order as promised and we we extremely satisfied!

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Steven! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Getting the order placed went smoothly
July 19, 2025
Previous review

Getting the order placed went smoothly. Hopefully we receive a quality custom made grill cover.

Date of experience: July 9, 2025
New York
1 review
0 helpful votes
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Covers for small child chairs
August 6, 2025

I needed replacement pillows for two small chairs and couldn't find any, I came upon your website and was able to customize the size to what I needed and they came out perfect.

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Susan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
2 reviews
0 helpful votes
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Great Until Now
August 6, 2025

I am very pleased with my previous purchases. This time the product material is less than expected and will no doubt fail quickly in the sun of the southwest.

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hi Wayne! Thank you for sharing your feedback. We're truly sorry to hear that the material of your recent purchase didn’t meet your expectations, especially after your previous positive experiences with us. All our products are covered under warranty, so if you notice any issues due to material failure, please don’t hesitate to contact us and we’ll be happy to assist you as long as it's within the warranty period. Your feedback is valuable and will be shared with our team to help us improve.

New York
1 review
0 helpful votes
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Good prices and quality product but very long delivery
August 6, 2025
Updated review

The ordering and design process was easy, prices were very good and end product was to spec. However, the order sat in "processing" status for a very long time. It wasn't until I initiated an online chat that it went into production. That part was disappointing but it moved quickly from that point.

Date of experience: July 27, 2025
Veeni M. — Covers & All USA Rep
9 months ago

HI Eric! Thank you for your feedback. We're glad to hear you were happy with the pricing, design process, and final product. We’re truly sorry for the delay during the processing stage and that it took your follow-up to get things moving. Your feedback is valuable and will be shared with our team to ensure we improve this aspect of our service. Please don’t hesitate to reach out if you need anything further.


Good prices and love the discounts offered
June 21, 2025
Previous review

Good prices and love the discounts offered. Easy configuration tools

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Perfect Fit!
August 6, 2025

This cover is awesome. I took careful measurements and when I got the cover I was apprehensive but it fit perfectly and is very good quality. My fire pit will last much longer in this salty ocean air! So happy!

Date of experience: July 26, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Brian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
2 reviews
0 helpful votes
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Fast, attentive communication
August 5, 2025
Updated review

The curtains we ordered were custom to the space and purpose. Several exchanges of information resulted in getting just what we wanted.

Date of experience: July 26, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Paul! Thank you for your kind words! We're glad to hear that the communication throughout your custom order process was smooth and attentive. It’s always our goal to ensure the final product meets your exact needs, and we’re thrilled to know the curtains turned out just as you wanted. We appreciate your trust and look forward to serving you again!


Fast and efficient service
July 15, 2025
Previous review

Fast and efficient service.

Date of experience: July 5, 2025
Pennsylvania
1 review
0 helpful votes
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Custom curved bench covers
August 5, 2025
Updated review

I searched for a company that would make a specificly sized cover for my benches. I found covers and all. I input my dimensions, and they worked with me to be sure the dimensions were correct before they proceeded with the order. The product was delivered in a timely manner and were well fitted and well constructed. I am extremely pleased with the end result.

Date of experience: July 26, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Janice! Thank you for taking the time to share your experience! We're so pleased to hear that you found the custom cover process smooth and collaborative. It's great to know the final product met your expectations in both fit and quality. We truly appreciate your trust in us and look forward to assisting you again in the future.


Site was easy to navigate and has a good diagram to...
July 16, 2025
Previous review

Site was easy to navigate and has a good diagram to help with measurements for my benches.

Date of experience: July 6, 2025
Wisconsin
1 review
0 helpful votes
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Custom umbrella cover
August 5, 2025

My first custom order was in 2018. I have ordered a generator cover, big order for custom lawn furniture covers, oddly shaped grill cover, patio umbrella cover. Everything has been top quality and the customer experience has been smooth and consistent. I will keep coming back.

Date of experience: July 26, 2025
Veeni M. — Covers & All USA Rep
9 months ago

Hey Sam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!