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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I had a good experience. When orders it shows a approx ship date. I did not realize until its was shipped that they are made out of the country, but once shipped it arrived within a few days. All communications were thru email.
Had a very favorable experience with this company. The company reached out for clarification on some measurements and addressed my questions promptly. Communication was very good and the designer provided a drawing I used to confirm. The cover looks fantastic. The quality of fabric and fit on our sectional is very good. Pleased we made this purchase to protect our outdoor furniture.
Hey Adriana! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Super happy with the new custom captain chair boat seat covers! They fit great and are very good quality! They clearly have a top notch system from measuring your seat dimensions with follow-up questions from their design team to production through delivery! Top notch all the way!
Hey Keith! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my 3rd order from Covers & All. I have ordered AC condenser covers for our home and cabin, deck furniture and now our four wheeler. Everything fits like it's supposed to. Says a lot about their online forms for dimensions and their personnel who manufacture their product.
Hey Randy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have not received my order and am still waiting for it to be delivered. I need the order number and cost documentation so I can submit a claim to fed ex.
Hi Paula, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The process to measure and order was easy and quick delivery followed.
Hey Michelle! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very well made and speedy shipping, too! The tarp we had made is for our Pergola. It is a solid tarp, which will withstand the outdoors for a very long time.
Hey Janet! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Horrible Customer Service. I paid for expedited delivery. My cover arrived 5 days after it was supposed to. I had to purchase another cover to protect my new grill.
Hi Allen, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I'm quite satisfied with my cover as well as the overall experience. Website worked for general measurements. The team reached out to me with some clarifying questions which I appreciated. The fit is solid and the quality of the material is better than I expected. Satisfied customer.
Hey Matt! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I have a unique size fire column; the cover that came with it was cheap and disintegrated after a few months in the Texas weather. I was able to order the exact dimensions and received a true one of a kind perfect fit.
Hey Mary! Thank you for sharing your experience! We're so glad you found it easy to order and that we could provide a custom-fit solution for your unique fire column. It's great to hear the cover met your expectations especially withstanding the tough Texas weather. We truly appreciate your support!
Perfect fit, and beautiful workmanship. The weather-proof fabric makes this a great value.
Hey Caryl! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product overall. Multiple products purchase over a few years. 5 STARS in every way.
Hey Joani! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to enter measurements and order!
Excellent service. The product is made extremely well with good material.
Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My products came damaged. Something happened during shipping. I never received a replacement or a refund. I'll never purchase from you guys ever again.
Hi Daniel! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I was apprehensive about ordering new covers for existing cushions because of the chance they didn't fit properly. My customer service team went above and beyond and matched my order perfectly. I saw some other comments of people being annoyed by the "back and forth" communication, confirming the order- that is exactly what you want! I guarantee that you will have missed some fine detail, which you will catch in a review, so this team knows exactly what they are doing! Yes, it takes longer, but just go with it. I couldn't be happier with the outcome of my order. A++
Hey Laura! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A great product for a great price and it fit our cushion very well. Thank you!
Hey Leslie! Thank you for your feedback! We're delighted to hear the cushion cover met your expectations in both quality and fit. It's always great to know our products are adding value and comfort. We truly appreciate your support and look forward to serving you again!
After numerous questions back and forth, they got it right.
Hey Rodney! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very difficult to answer repeated questions about measurements which makes the process take much longer than it should. They are using cheaper materials than on previous orders. The fabric is much lower quality.
Hey Patrick! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I did not like the fabric quality. It just felt cheaper. It looks good on the outside but when you feel it and sit you do not feel great. We spent almost $350.00 for those and it does not worth it.
Hey Neeru! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Ordering was easy and quick! The cushion covers arrive surprisingly quickly.
Hey Jessi! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jeff! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!