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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Great product!
August 7, 2024

From measurement, ordering, and receiving it - it was a breeze!

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jenny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect fit
August 7, 2024

I bought a cover for my outdoor coffee table because I got tired of cleaning after the gardeners with their blowers would give it a good dust layer. Now I can just keep the cover on and when I need to use it, it's already clean.

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jacqueline! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Wonderful Company to work with!
August 7, 2024

Not a problem to be had during ordering and shipping was on time. Cover was of great quality and fit. Would recommend to anyone seeking a product that will last.

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kimberly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Good quality good service
August 7, 2024

My second outdoor table cover from covers an all. Service and quality were great

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jay! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product
August 6, 2024

I was updated on product periodically, prompt delivery, no damage to product and product was everything they said it would be

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joe! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great experience with Covers & All
August 6, 2024

I had a rather oddly shaped pillow cushion that needed a new cover. I worked closely with Covers & All with several emails back and forth concerning correct measurements. Worked together with their team by sending photographs and specific measurements until they finally sent the cover out. It fits perfectly in the cushion. Great experience!

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Larry! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Hampshire
1 review
0 helpful votes
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Great product at a great price!
August 6, 2024

Great product at a great price! Love that I can get a custom sized cover. It doesn't take long to receive- considering it is custom made! I've ordered 3 items so far and all were great!

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ron! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
4 reviews
0 helpful votes
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Quality covers!
August 6, 2024

Ordered some covers for my paintings. I was very satisfied with the quality and how well they fit. They didn't take too long to arrive. I would definately recommend them.

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Denise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Color and Fit Not as Expected
August 6, 2024

The Cover Max grey color has changed since my last order. It is a dark grey/blue, rather than a light grey. Not bad, but it's not a match for my other covers. And the fit is not nearly as tight as other orders. There is material "hanging" in front of the sofa (even the measurements are right(, which is disappointing.

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! We are sorry for any inconvenience that has been caused to you. If you encounter any issues with the product, please raise a ticket through your account using the 'Help and Support' option and our team will help you promptly. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Just as expected!
August 6, 2024

The custom panels arrived just as ordered and the quality is better than expected!

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great outdoor furniture covers
August 6, 2024

A quality product that saved me from having to purchase bulky storage chests for my outdoor furniture cushions.

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Norman! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Very sturdy, matched existing cushions. Good price. Recommending to others. Thanks!

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Deb! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Very nice cover
August 6, 2024

Cover is very well stitched with robust materiel. A bit larger then the measurements I gave them.

Date of experience: July 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product. We request you to raise a ticket from your account by using 'Help and support' option from your account in case of any issues with the product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Always Great!
August 6, 2024
Updated review

Repeat customer. Everything is always great and I intend to keep using them as long as possible!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great Easy Experience
June 23, 2024
Previous review

Everything came out just like it should. Easy ordering process and came fast and works great.

Date of experience: June 13, 2024
Illinois
1 review
0 helpful votes
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Perfect!
August 6, 2024

Extremely nice covers! They are exactly what I wanted! They fit perfectly! I love them!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very happy with these covers.
August 6, 2024

I was very impressed with the quality of the fabric and the construction of the covers. They were very fairly priced as well. Would definitely use them again.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great! Just what I wanted. We'll made custom cover. Very good quality.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cassie! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Fast easy and very precise
August 6, 2024

I sent very detailed messages.And I received exactly what I sent.That is very rare these days. This is my second time using them And they are absolutely on point highly Recommend.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jacqueline! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Amazing Quality, Gorgeous shade
August 6, 2024

The quality of the shade is remarkable, we love it! Communication has been great, I will definitely be ordering more from Covers and All. Thank you!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Krystal! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Loyal Buyer - Stellar Customer Care
August 6, 2024
Updated review

I've purchased several covers in the past but these were the most intricate because they were for a small electric catamaran. We needed 4 covers to protect our batteries, charger and trolling motor from the hot Florida sun. The dimensions were detailed and we wanted specific closures so it was challenging but your Customer Care was EXCEPTIONAL. After many chats back and forth we came to a meeting if the minds and the covers are PERFECT. THANK YOU!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey De'! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


This is our 2nd over for our 4th cover, excellent products
July 18, 2021
Previous review

This is our 2nd over for our 4th cover, excellent products

Date of experience: July 18, 2021