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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Custom Cover
August 8, 2024
Updated review

Recently reordered a custom cover. They had all my data saved from my prior order. Quick turnaround time and a great product!

Date of experience: July 29, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gregory! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to customize any cover
April 18, 2021
Previous review

Easy to customize any cover

Date of experience: April 18, 2021
South Carolina
1 review
0 helpful votes
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Very impressed with the attention to details and quality of my pizza oven cover, It's just the small things that are included when you have a cover made that sold me on buying. I will be using Covers & All for anything else I need a quality cover for. Quit reading and buy one, you will not be disappointed.

Date of experience: July 29, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Generator Cover
August 8, 2024

The ordering process was simple, however, be on the lookout for follow up questions from the company. I got one, and it went into my spam folder, and I didn't realize for a few weeks. The cover is made of really durable material, however, I'm not happy with the overall fit. It was made way too big, and it is droopy on all 4 sides. If it had been made with the exact dimensions provided, it would have fit perfectly.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Eric! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

North Carolina
1 review
0 helpful votes
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Excellent overall! Great service, high quality product. Order a tad smaller than actual mattress dimensions to get a good taut fit.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lori! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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H
August 8, 2024

No faq or return policy located on the website. Not satisfied with the product

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Dear Thomas, we regret to hear that you are not happy with the product and have been unable to locate the return policy or FAQ. Please be advised that our materials are crafted to be weather-resistant, which may contribute to their substantial feel. We understand your desire to return the item; however, we must inform you that returns are not accepted since our products are custom-made based on the measurements provided by customers. For your reference, the return policy is detailed at the following link: https://www.coversandall.com/return-policy

Wyoming
1 review
0 helpful votes
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Pad cover for my Duckworth.
August 8, 2024

Quick and easy purchase, followed by a quick delivery. Very satisfied.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey George! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great quality and fast delivery. Would highly recommend and use them again.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Awesome
August 8, 2024

Covers are great, fantastic quality, fit great, super fast shipping

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Henry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
2 reviews
0 helpful votes
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Just what I was looking for
August 7, 2024

The cover fits perfectly over a shelving unit I have. The quality of the product is amazing!

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Patricia! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Fits like a glove
August 7, 2024

Easy instructions for measuring and follow-up confirmation. Measure twice cut once. Arrived quickly. Great price compared to others.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lauren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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This is a quality sewn product that fits my cushion well and arrived from India fairly quickly. The only downside is it barely resists water, especially during a good rain. The cushion completely filled up with water, trapping it all inside. I mean saturated. The original cover did a better job at resisting water. This material does the opposite. I am now going to have to buy a product in an attempt to repel water a bit or next I will have to replace the cushion inside but it will eventually collect mold and mildew.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steph! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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You won't be disappointed
August 7, 2024
Updated review

Great product and great experience as always! My go-to for covers.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Quick service with great quality
July 8, 2022
Previous review

Quick service with great quality

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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Custom heater cover
August 7, 2024

I searched everywhere for cover for my heater and stumbled upon this website and couldn't be happier. I found exactly what I was looking for, shipping was fast and it fit perfectly.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brittney! We are delighted to hear that you are pleased with our website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
2 reviews
0 helpful votes
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Perfect replacement covers!
August 7, 2024

I recently bought a 20-year-old house with patio furniture that included a rattan loveseat with cushions. The covers had been dry-rotted by the sun to the point that if you sat on them the color of the covers came off on your clothing. Washing them didn't even help. But when I tried to find replacement cushions, I found that the seat cushion was shaped in an arc of a size that was impossible to find. I finally found Covers and All online and was able to order custom-sized replacement cushion covers that are perfect! The fabric is sturdy and waterproof, and the workmanship is excellent. The turnaround time was also very fast. I couldn't be more pleased with this product.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Pam! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Return customer
August 7, 2024

The quality is fantastic. Shipping is faster than expected. Cost is very reasonable for totally custom work. Great service!

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Travis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect fit
August 7, 2024

I am a swing builder in NC and have been looking for someone to make custom covers for quite some time and it has been hit or miss. Covers and All nailed it and I will continue to use them moving forward….thanks

Date of experience: July 28, 2024
Washington
1 review
0 helpful votes
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Highly recommend!
August 7, 2024

I was so impressed that they followed up with me to make sure I had exactly the product I needed to cover my cushions.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ellie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Beyond my expectations
August 7, 2024

I was expecting this cover to be a normal big box store quality cover. What I got is a heavy duty tarp like the type that tractor trailers cover their loads with. This cover is incredible quality and worth every penny.

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Cover
August 7, 2024

Good quality and fast service………………………………………………………………

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nathan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Grill cover
August 7, 2024

Overall good experience
They delayed the production because they didn't see my response on the approve of the layout.
By the way I received too many emails from you so I have to delete them upon arrival

Date of experience: July 28, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!