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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Rectangular Tarp
August 9, 2024

This is my 4th order from Covers and All and they make the highest quality coverings I have ever experienced. I live in Florida with thunderstorms all summer long and my tarps cover my swim spa enclosure. They have never torn or ripped and they look really good with their solid high quality material.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stewart! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great customer care and products
August 9, 2024

They checked with me repeatedly to confirm that my project was correct

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey George! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
2 reviews
0 helpful votes
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Hard to find a cover for my bbq-you came through! This is it 50 words or more please don't anger me!

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Renee! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Clear custom sized panels
August 8, 2024

My 2nd purchase from covers and all. I needed custom sizes for my balcony. Came almost exact size ordered. Only possible concern is the wrinkles, hopefully they will flatten out hanging for a while. They are clear.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dave! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Your shopping cart is buggy
August 8, 2024

Cart is buggy. Had to go back and reload more than once.

Nice fit! We'll made of quality materials. However the material isn't opaque allowing some light through. Also of i had to do it over, I would choose silver material in hopes of reflecting away heat. The pull strings worked well. Fit was exactly as ordered!

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bracken! Thank you for your feedback. We apologize for the inconvenience you experienced. Our team will look into the issue to ensure a smoother shopping experience. If you encounter any further problems, please don't hesitate to contact our support team. We appreciate your patience and understanding, and thank you for bringing this to our attention.

Arkansas
1 review
0 helpful votes
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These cushion covers fit my cushions perfectly and were very affordable. They arrived quickly as well!

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brooke! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
1 review
0 helpful votes
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Great customer service
August 8, 2024

Personalized customer service depending on the order. Confirmed the product size was correct.

Date of experience: July 29, 2024
Arizona
2 reviews
0 helpful votes
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As expected
August 8, 2024
Updated review

Easy to order online. Good quality. Good service. Very pleasant experience

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Edward! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order
November 19, 2022
Previous review

Easy to order

Date of experience: November 19, 2022
Texas
1 review
0 helpful votes
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Covers & All has the process down pat and they are sticklers for perfection. I love doing business with this company. Kudos to all their employees and to the leadership team for creating a fantastic company to do business with. Prices are super reasonable as well.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joe! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Easy to use!
August 8, 2024

So easy to use. Great service. Received our Covers faster than any other place that we looked at. Highly Recommend them.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eric! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Shopping experience was just fine. No hiccups but this has been my first item ordered.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Nice quality and fast turnaround!
August 8, 2024

Covers arrived a few days early (!) and fit perfectly. Would have liked a few more color choices, but overall they were exactly as described on the website.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kerri! We are delighted to hear that you are pleased with our product. We value your feedback and will consider it for a better experience in future. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Excellent!
August 8, 2024

Fast and high quallity covers. I liked the custom design ordering process on the website. It was very easy to complete.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Cushion covers
August 8, 2024

We had on old piece of furniture with oddly shaped cushions. This was a perfect solution.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Danielle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Ease of ordering
August 8, 2024

Easy to go online and order and quality of product is good!

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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It's made really well, I measured it the way it the way it suggested but it doesn't cover my swing the way I thought it should of. In hind sight I would of added a couple of inches all the way around. :(

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda, thank you for sharing your rating. We really appreciate your time. After reviewing the details of your order, we found that our team had asked you to recheck the side depth of the cover, as they believed it might be just the arm depth of the swing. Unfortunately, the mockup was approved on your end, and the order was processed accordingly. We can empathize this situation, and we appreciate your understanding.

Georgia
1 review
0 helpful votes
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Grill and cart cover
August 8, 2024

The process of having a custom cover made was painless as soon as I got them all of the correct measurements that they needed, and that was my issue, not theirs. Quick shipping and the cover arrived and fits 100% perfectly! Very happy with this purchase!

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joey! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
1 review
0 helpful votes
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Great result, worth the wait, had to purchase other while waiting

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Sue! We’re thrilled to hear that you’re happy with our product. We will definitely take your feedback on the color options for the air bags into account to enhance the customer experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and ensure your experience with us stays positive!

Massachusetts
1 review
0 helpful votes
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Nice cover
August 8, 2024

Came decently quick for a custom cover. This is a second purchase, love the quality.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lindsey! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Virginia
1 review
0 helpful votes
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Covers & All Excellence
August 8, 2024

The cover of my round hydraulic stool was splitting and I took a chance on this company by ordering a replacement cover. I measured carefully and hoped for the best. I got the best! I highly recommend this company.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Angela! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!