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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
2 reviews
0 helpful votes
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Perfect fit!
August 9, 2024

Was able to change a measurement with no problem. Went into production in days and fits perfectly.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stacey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Very easy and fast!
August 9, 2024

Everything was perfect and as described! The order was processed, produced, and shipped quickly!

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Blake! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Perfect Fit
August 9, 2024

Covers were made to exact specifications. Great customer service. Quality durable material that is ideal for outdoor furniture. Quick turnaround too.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Craig! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wyoming
1 review
0 helpful votes
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Easy and fast
August 9, 2024

I have odd shaped cushions. They took all the measurements and custom made my cushion covers. It was very easy and fast shipping. I'm very pleased with my covers.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kimberlee! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
2 reviews
0 helpful votes
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Excellent covers
August 9, 2024

Easy to customize any order, excellent durability covers for anything I want to protect outside.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Patience
August 9, 2024

I haven't used the cover yet but the process was very easy. I made a mistake in the measurements and was able to fix it with no problem. The drawing really helped in seeing I didn't do the measurements correctly. They kept me updated on the process and it was easy to ask questions.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tiffany! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Good experience
August 9, 2024

We sent in dimensions and photos and the cover fits great! We had elastic added to bottom and we are happy we did that. Material seems to be of good quality. So far we are happy with the purchase.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Convenient ordering & fair prices
August 9, 2024
Updated review

I've ordered covers for our patio furniture several times. The website is very helpful, ordering convenient, prices fair, and fulfillment quick for custom-made covers.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good experience
March 1, 2024
Previous review

Easy ordering, reasonably fast shipping, good product.

Date of experience: March 1, 2024
Massachusetts
1 review
0 helpful votes
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Always received covers early
August 9, 2024

Have bought 4 covers from Covers & All
Items arrived several days early. In this case it was really helpful.
Easy to access by phone. Help was really helpful.
Good Job!

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Douglas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Great customer service
August 9, 2024

I contacted to update my shipping and they were super helpful. Great company

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Allison, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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Covers
August 9, 2024
Updated review

Easy experience from measurement guidance to ordering to shipping. Great quality

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great site to use great heavy duty covers
June 13, 2024
Previous review

Great experience but my round cover was too small about 12". The sofa cover fits perfect. Not sure what happened to the round cover for the ottoman.

Date of experience: June 3, 2024
Canada
2 reviews
0 helpful votes
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Repeat customer
August 9, 2024

I have purchased from cover & all three times now and every item fits perfectly and at a reasonable price they are my go too for any costume fit covers.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
3 reviews
0 helpful votes
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Pressure Washer Cover
August 9, 2024
Updated review

Covers & All products are Excellent. I own several and they have all been excellent…
I Would Recommend This Product/Company!

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Timothy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent Products …
January 28, 2024
Previous review

Excellent Products …

Date of experience: January 28, 2024
Colorado
1 review
0 helpful votes
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Perfect cover!
August 9, 2024

Cover arrived quickly and fit perfectly! The beige color is exactly what we wanted.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Margaret! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Speedy service, quality product.
August 9, 2024

Overall, the experience is very good.
The website is easy to navigate. The order arrived before the estimated time. The quality of the product looks well made.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rose! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Freezer cover
August 9, 2024

Excellent quality, nice features touch. Fabric and make were very good.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Emanuel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Perfect covers
August 9, 2024

After sending all the measurements for all the items, I received the covers fitting perfectly.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marina! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Custom boat motor cover.
August 9, 2024

Great experience! The order process was smooth and they did everything possible to ensure my order was exactly as I wanted it. Will definitely order again.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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The customer help was very useful. We happy with the product

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Outdoor Patio Cushions
August 9, 2024

Needed new cushions for outside patio settee. Covers were true to color and measurement.
Cushions were excellent quality. Ordered separately and very pleased with product and delivery.

Date of experience: July 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lorraine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!