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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Great Experience
August 11, 2024

Everything was exactly as ordered and perfect. Easy experience to customize and get every detail correct. Couldn't ask for anything more.

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ian! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Firepit cover
August 11, 2024

Seamless. Great product and very well priced. It was easy to order and product came quickly as promised. In fact it came early

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Good quality, good service
August 11, 2024

Covers & all has been a pleasure to work with - very professional

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Excellent Quality Cover
August 11, 2024

I ordered a custom sized table top cover for an outdoor bar table. The cover fits perfectly and slides on and off very easily. The material is thick and looks durable. Very happy with it.

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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BBQ cover
August 11, 2024

Good
50 characters.
33 characters,
20 characters,
7 more characters.

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
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Quality product/great service
August 11, 2024

Everything came as I expected. It came earlier than I had thought. Very pleased.

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ann! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Montana
1 review
0 helpful votes
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This tarp did the job
August 10, 2024

Thank you for your help in placing my order. It did the job and looks good.

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bonnie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Just what I was looking for!
August 10, 2024

Cover was made out of a sturdy material and sized as specified. Would choose Covers & All again.

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Love it
August 10, 2024

Easy to order, and measurements were accurate, and has quality material

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Natalie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Easy to order / verify measurements. Fits as it should, heavy duty materiel should hold up well in this desert heat.

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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These covers were perfect for our healthcare facility and were delivered so quickly! Very impressed with this company and will recommend them to any and everyone!

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Maya! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Easy!
August 10, 2024

It was incredibly easy ordering a custom patio furniture cover and at a very good price!

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Pleased
August 10, 2024

Easy, convenient, custom design options, multiple design options

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Skylight
August 10, 2024

Received my order quickly. The materials are great quality and product is a perfect fit. A good value for the price

Date of experience: July 31, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Ruth, thank you for your feedback. We are delighted to hear that you are satisfied with the product, pricing, and turnaround time. Could we kindly ask you to reconsider your review rating to reflect your positive experience with us? It would greatly encourage us to continue offering excellent options, products, and services.

Kansas
1 review
0 helpful votes
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Size up
August 10, 2024

Would recommend sizing up 1-2 inches with elastic tie downs. Very difficult to get covers on furniture otherwise.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erin,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Very pleased
August 10, 2024

Cushions are very well made and the fit is perfect. Color is as described.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Coffee cart cover
August 10, 2024

I needed a special size for a very large espresso cart at church. Website was super easy to navigate and place order. The communication is on point. They email you at every step of the process letting you know what stage you are at. And super quick all while having super reasonable pricing!

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Great Experience
August 9, 2024

Covers & All helped me with my sofa/sectional measurements and guided me to pick the correct product to fit my sofa/sectional. The cover arrived in a very secure package and was in a vacuum sealed heavy plastic cover. The cover is much better than expected and I expect to enjoy it for many years.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bill! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Beyond my expectations, i gave them very custom measurements and they nailed it!

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karli! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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A decent fire pit cover.
August 9, 2024

As I searched online the Covers & All website was easily navigated. C&A kept me well informed of the progress as I had it custom made to fit my propane fire pit. It also arrived 2 days sooner than C&A stated. It fits great. I feel I made a good choice with my purchase. It also matches my grill cover as both appliances stay on my deck year-round in Minnesota! Thank you.

Date of experience: July 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!