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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Oklahoma
1 review
0 helpful votes
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Covers & All did a awesome job.
August 12, 2024

They will work with you to make sure the cover IS the right size and was very nice,polite and helpful.

Date of experience: August 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Danny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Great as a sun shade
August 12, 2024

There is a local canvas shop that I called about making a 6' x 8' sunshade out of Sunbrella material which is waterproof. The price was $500! This tarp from covers, and all works great for a bit over $50.
The colors are limited, but for a such a savings on a waterproof tarp…. I am very pleased! The people are very easy to work with to design your own product

Date of experience: August 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
2 reviews
0 helpful votes
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Easy order Fast Delivery
August 12, 2024

The covers fit well and the website was easy to order from. They were delivered quickly too

Date of experience: August 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Genevieve! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Perfect
August 12, 2024

It was easy ordering, was made and shipped in two or three days, received in a reasonable amount of time. Wish all the stuff i bought on line was the quality of this.

Date of experience: August 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jeff! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great product.
August 12, 2024

Ordering process was simple and resulted in a product that was stylish and functional.

Date of experience: August 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gerald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Ordered, they gave me a date and it arrived sooner than that...!

Date of experience: August 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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It was very good working with this company I would order other items from them when needed.

Thank you

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cecilia! We're pleased to know that you found our website user-friendly and had a positive delivery experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Beautiful cover
August 12, 2024

U shaped custom order. Looks well built nice and thick. Fits perfectly. Can't tell waterproof yet hasn't rained

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Outdoor TV cover
August 12, 2024

The website was easy to use and order. Gave exact instructions to gather measurements.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Noemi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Custom cover was perfect!
August 12, 2024

Custom cover fit perfectly and was shipped quickly. Thank you!

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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I spent several weeks going back and forth about the measurements and where the zipper was to be placed on 3 different sized cushions. There has to be an easier way. I sent pictures but still had to email back and forth. The seat cushion arrive with the zipper placement in the wrong place. Now if I want to flip the cushion over the zipper will show. I cannot do this process again, but you should at least provide me a discount for the zipper placement being incorrect. Thank you.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi Angie! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Idaho
1 review
0 helpful votes
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Very Satisfied.
August 11, 2024

Custom ordering was very easy and accurate. I will order from them again. Very happy with the product I received.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very High Quality
August 11, 2024

The custom clear vinyl covers arrived with all correct dimensions. The assembly is very high quality and durable. These covers exceeded our expectations.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great Piece.
August 11, 2024

Every aspect of the coverall experience was very smooth. Product fits perfectly and looks great.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Quality Expectations Exceeded!
August 11, 2024

I am always impressed when I order from Covers&All. The ability to get the perfectly sized tarp with the perfectly placed grommets with the quality strength material is superb!

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Covers & All does great work!
August 11, 2024

We have used Covers & All multiple times. They do great work every single time. Quality product. Fast shipping.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Caroline! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Well made product
August 11, 2024

We ordered 5 covers and the experience has been good. The customer service team contacted us once the order was placed to ensure that every dimension was correct and that they understood the product we are covering. The material, stitching and printing are all excellent.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Everyone very nice
Only problem is outsourced customer service they wasted 20 minutes of my time, problem not solved

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Deborah,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Heavy weight curtains
August 11, 2024

Much heavier than I expected. Seems like good quality for outdoor use

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Barry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Newer customer
August 11, 2024

I am a newer customer and so far I have been impressed with the ease of ordering, quality of work and delivery time.

Date of experience: August 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brian! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!