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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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New York
1 review
0 helpful votes
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Have not opened it yet
August 14, 2024

Have not opened it yet I will review when I get home and open it

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We're sorry to hear that you find our website cumbersome, and we apologize for any confusion caused. Your feedback is important, and we want to address your concerns. Please reach out to us directly (+1800-260-2829) whenever you face any issue, so that we can investigate and give you a better experience. Thank you for bringing this to our attention.

Minnesota
1 review
0 helpful votes
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Pergola
August 14, 2024

Great product and is working great to provide some shade in our pergola

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Don! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Easy Ordering, Quick Shipping!
August 14, 2024

Thank you! My second order and it is perfect, just like the first :)

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
2 reviews
0 helpful votes
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Everything perfect!
August 14, 2024

Pretty easy process from ordering to delivery. The selection and ease of ordering was very easy.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joseph! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Great communication
August 14, 2024

Great communication from the designers. They ensured that the items were made to my liking

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Shervon, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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GREAt COVER. GOOD FIT & QUALITY
August 14, 2024

Great covers. Fits great! Quite a bit of back and forth checking measurements, but we appreciated that as meant end result was a great fit. Quality of fabric good as well, we chose the Cover Max fabric in grey. Happy with our custom cover.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lynn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Great
August 14, 2024

Great customer service. Survey is too long and should allow me to submit without adding comments.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Covered all.
August 14, 2024

Measured twice to confirm length, width, height. Chose color and references. Arrived earlier than estimated. Perfectly fit my dining set. Covered all my check list!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Oliver! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great quality covers
August 14, 2024

Everything was fast and fit well and I am happy with my purchase!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tally! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Well made & fit perfectly!
August 14, 2024

Also impressed with customer support and their attention to getting it right

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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We paid a lot to have sturdy poles cemented in the ground and then measured precisely as per the specifications on the website. The cover is not at all taught as we had anticipated. I have filed a complaint but have no resolution at all.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Jan! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Spain
1 review
0 helpful votes
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Good service and follow up
August 14, 2024

I have a very strange shape table and the cover fits very well

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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This is a great product to allow my dog to sit higher and be able to look out the window in comfort.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Quick, easy, and great quality!
August 14, 2024

The website was easy to figure out what I needed and gave a ton of options. The covers fit perfectly and are really good quality. Would order from again!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Tarps for the beach house
August 14, 2024

I have not been able to install them yet, but they look like they are just what I needed for the project that I am working on. Thanks.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great quality and experience
August 14, 2024

Best quality cover I've ordered. I have multiple outdoor items like refrigerator, smoker, grill, pizza oven, etc - and have covers for all. This one is best quality by far and the ordering experience was great. Highly recommend!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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100 stars
August 14, 2024

I have been looking for years for a great company to make me new patio furniture covers. Found it! Amazing quality for perfectly great fabric. Great price and arrived so fast.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Martsi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Cover
August 14, 2024

It took a little bit but we finally got the communication down and the cover fits pretty well considering it's a curved couch with end tables just went through some heavy thunderstorms Saturday kept everything dry

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
2 reviews
0 helpful votes
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Perfect
August 14, 2024

We custom ordered the size we wanted to secure to the top of our pergola for sun protection. Verified that the grommets were on all 4 sizes and that our measurements were exact and did not want any extra added. Our questions were answered very promptly and our tarp came quickly exactly as ordered.
Very pleased.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Dining table cover
August 14, 2024

Super easy and quick delivery. Durable this is my second order.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Valeria! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!