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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,058
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Exactly what I needed
August 14, 2024

My tent didn't come with a footprint, but I was able to order a custom tarp from Covers & All for a reasonable price.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Julia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Fire pit cover
August 14, 2024

My second time for custom size, very pleased with the fit and look.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Randal! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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Outstanding!
August 14, 2024

You won't be disappointed. Extremely high quality and very fast service

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Pleased!
August 14, 2024

Great quality and timely service! Exactly what I needed to protect my outdoor space

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Eli T! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Vinyl patio curtain
August 14, 2024

Incredible quality. Beyond expectations! Love that it could be custom made to my size.

Date of experience: August 3, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect fit, good quality
August 14, 2024

My custom cover arrived quickly. It stretches across 3 chairs and it is incredibly sturdy and well-made. This was the cheapest option AND it's PVC, not cloth -- definitely better than the junk on Amazon.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lauren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Thanks!
August 14, 2024

Perfect fit! The cover looks great on my cushion! The color 😊

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Karena! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Satisfied customer
August 14, 2024

I'm very happy with my purchase and delivery. The covers are of very nice quality and fit my cushions perfectly!

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Melissa! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
1 helpful vote
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Horrible customer service with a zero tolerance return policy. Multiple emails sent with questions and no replies to specific questions.

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
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Fast service and fantastic quality
August 13, 2024

I have used the covers and all site several times and have never been disappointed. Excellent quality and fantastic customer support.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Outdoor furniture covers
August 13, 2024

This is the third time I've ordered from this company. The product is outstanding and fast delivery! I highly recommend this company. The covers fit perfectly and last for years. They protect my outdoor furniture extremely well!

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Communication
August 13, 2024

I was emailed by Cover-All to confirm the dimensions of an odd shaped piece. Cover-all included the picture I had sent them with the dimension that they were confirming. I really appreciated their attention to detail. The cover fits perfectly.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lori! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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A little disappointed…
August 13, 2024

I thought that the coverage would be 4 sided and slide over the full air conditioner, but it only covered 3 sides.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Monita! We are sorry for any inconvenience that has been caused to you. As a custom business, we cater to a variety of customer needs, and sometimes different requirements arise. Our standard procedure is to provide the cover "open from the bottom," as this accommodates various installation setups. If a fully enclosed cover is required, customers are encouraged to specify this in the "Any special request for us" box at product page. Unfortunately, we did not receive such an instruction for your order, so we proceeded according to our standard process. Your feedback is valuable to us, and we will consider it to improve our offerings in the future. If you have any further concerns or special requirements, please do not hesitate to reach out.

Michigan
2 reviews
0 helpful votes
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Looks like picture
August 13, 2024

We haven't had a chance to cover the pool yet but it looks like the pictures we saw!

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Judith! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
2 reviews
0 helpful votes
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Easy to work with
August 13, 2024

Interactive process to customize my covers. I will use them again

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cindy! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great experience
August 13, 2024

This was easy, quick, and great quality! We are really happy with these products

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bridgitte! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Colorado
1 review
0 helpful votes
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Awesome Product!
August 13, 2024

We have patio furniture that had cushions with a ton of sun damage/fading but to replace the cushions would've cost almost as much as a new patio set! I found covers & all and am so glad I did! The pricing was great and the covers fit perfectly with the custom sizing! Would highly recommend!

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ali K! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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Great Cover
August 13, 2024

The team at Covers & All was meticulous in getting the measurements correct for my custom pizza oven. Once confirmed, production of the cover was quick and delivery prompt. I was excited to receive the package in the mail and immediately put the cover to work. The oven is now protected from the fickle elements of the weather.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

District of Columbia
1 review
0 helpful votes
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Great covers!
August 13, 2024

This was my second order. Great prices and great fit for my old cushions.

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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No
August 13, 2024

Very easy to use site! Using today for my music gear - but if everything goes well will probably have more orders in the future!

Date of experience: August 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!