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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Product quality is excellent. The design team has extreme difficulty if the design is not very simple. As the pizza oven was handmade and did not have perfect circular slopes and angles they had a very difficult time making the cover but even updating and correcting their errors in transcoding my measurements onto their CAD drawing. The language barrier was also an added level of difficulty. If the project is not simple they seem to have difficulty with it and if the manufacturering process did not allow for the type of cuts and angles that were needed they should have expressed that. They also at one time canceled the entire job on me as they felt they didn't hear back from me in a timely enough manner yet didn't call or email further. I was happy with the finished product unless the design is very simple I would take your project else where.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Robert! We are sorry for any inconvenience that has been caused to you. We take your feedback seriously and will work to improve our communication and clarity, especially regarding complex projects. We're also reviewing our internal processes to ensure that any potential limitations are clearly communicated upfront. We're glad to hear that you are happy with the finished product. If there's anything else we can do to assist you or if you have further feedback, please don't hesitate to reach out.

Connecticut
1 review
0 helpful votes
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It's ok product
August 14, 2024

So the tie down don't pull hard enough and the outer top don't look professional enough it look like tape was place on top

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ivan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
0 helpful votes
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Cushions
August 14, 2024

Good experience. Cushions smaller than I expected. My measurements were correct but forget to take in to consideration they would be smaller once put stuffing inside.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shannon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great product! Fit perfectly
August 14, 2024

Very good experience. Perfectly made to order.
I would definitely use them again.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janece! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Great purchse
August 14, 2024

My handyman recommended these.
I'm very happy with the product and their ability to keep our home cool.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tanya! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Fantastic!
August 14, 2024

So far the site its very easy to understand and create sizer that we need.
Can wait to see how it will fit

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Camper Cover
August 14, 2024

We looking to purchase a cover for our new pop up camper, we turned to Covers & All since our past purchases were spot on. Needless to say, this purchase lived up to our expectations.Ordering was easy, production and delivery were fast, and the cover fits like a glove. We highly recommend Covers & All.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
3 reviews
0 helpful votes
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Just what I was looking for
August 14, 2024

This mesh shade fits our trampoline perfectly. I added zip ties in addition to the grommets. The best thing is no noisy plastic like with a tarp.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Gorgeous color and fit
August 14, 2024

I purchased a cover for my porch swing that has a twin mattress as the base cushion. The color is stunning and the fit is perfect.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
2 reviews
0 helpful votes
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I found this company online. The site was intutive, I ordered one cover just to see what one looked and felt like. I got it right away, and the product met my exoectations with flying colors.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lee! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great option!
August 14, 2024

Quality work, fits exactly, clean lines, thick quality! Also surprisingly fast shipping to the US!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sydney! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Working with the designer
August 14, 2024
Updated review

The designer asked for specific measurements. Communication was very clear. All questions were pointed out with drawings. Covers & All did a great job!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cecil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Thank you!
October 23, 2021
Previous review

Thank you!

Date of experience: October 23, 2021
North Carolina
1 review
0 helpful votes
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Very Good Cover
August 14, 2024

Great Material that should last and fit perfect over my cooker. Quick time frame receiving my order for a custom product.

Date of experience: August 4, 2024
Massachusetts
1 review
0 helpful votes
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Shades
August 14, 2024

Ordering was easy and the product was well packed. One of the shades is slightly damaged as the shade is crinkled on one end and the white plastic protector is misshapen. The shade was not even on the shade core when received and rolls up to one side and scrubs on the roll-up mechanism as it is being rolled up.

Date of experience: August 4, 2024
Puerto Rico
1 review
0 helpful votes
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Great covers
August 14, 2024

This is the second order I placed. And both times the covers are perfect! I definitely recommend buying covers from here.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey D G! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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TV cover
August 14, 2024

The Cover was made of good material.The fit according to my measurements were accurate. The only thing that was off was the pockets on each side of the cover were upside down. The question is are the pockets or some feature I am not aware of?

Date of experience: August 4, 2024
New Mexico
1 review
0 helpful votes
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Custom Telescope Cover
August 14, 2024

This cover is perfect! I love the color, construction quality, overall durability, and that it was delivered to my exact measurements. The telescope is 50" H by 19.5" Dia and sits outside in weather of all types- desert heat/sunshine, rain, wind, and snow. I'm confident this cover will extend the useful life of my telescope & overall enjoyment in easy access for use. Thank you!

Date of experience: August 3, 2024
California
1 review
0 helpful votes
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Appearance
August 14, 2024

Mesh was not as dense as it appeared on the website. Very easy to see through. Not great

Date of experience: August 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear R.T., Thank you so much for your feedback. We appreciate you bringing this to our attention. Our goal is to ensure our products meet your expectations, and your insights help us achieve that. If you’d like to discuss this further, our customer service team is there to assist. We’re dedicated to improving and providing a great experience for you.

Connecticut
1 review
0 helpful votes
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Excellent customer service
August 14, 2024

When we I had a question my emails were answered in quick timing. Product dimensions were perfect and quality more than I expected.

Date of experience: August 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Corinne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Exactly what I needed
August 14, 2024

My tent didn't come with a footprint, but I was able to order a custom tarp from Covers & All for a reasonable price.

Date of experience: August 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Julia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!