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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Well made & fit perfectly!
August 14, 2024

Also impressed with customer support and their attention to getting it right

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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We paid a lot to have sturdy poles cemented in the ground and then measured precisely as per the specifications on the website. The cover is not at all taught as we had anticipated. I have filed a complaint but have no resolution at all.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Jan! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Spain
1 review
0 helpful votes
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Good service and follow up
August 14, 2024

I have a very strange shape table and the cover fits very well

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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This is a great product to allow my dog to sit higher and be able to look out the window in comfort.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Quick, easy, and great quality!
August 14, 2024

The website was easy to figure out what I needed and gave a ton of options. The covers fit perfectly and are really good quality. Would order from again!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Tarps for the beach house
August 14, 2024

I have not been able to install them yet, but they look like they are just what I needed for the project that I am working on. Thanks.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great quality and experience
August 14, 2024

Best quality cover I've ordered. I have multiple outdoor items like refrigerator, smoker, grill, pizza oven, etc - and have covers for all. This one is best quality by far and the ordering experience was great. Highly recommend!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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100 stars
August 14, 2024

I have been looking for years for a great company to make me new patio furniture covers. Found it! Amazing quality for perfectly great fabric. Great price and arrived so fast.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Martsi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Cover
August 14, 2024

It took a little bit but we finally got the communication down and the cover fits pretty well considering it's a curved couch with end tables just went through some heavy thunderstorms Saturday kept everything dry

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
2 reviews
0 helpful votes
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Perfect
August 14, 2024

We custom ordered the size we wanted to secure to the top of our pergola for sun protection. Verified that the grommets were on all 4 sizes and that our measurements were exact and did not want any extra added. Our questions were answered very promptly and our tarp came quickly exactly as ordered.
Very pleased.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Dining table cover
August 14, 2024

Super easy and quick delivery. Durable this is my second order.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Valeria! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Excellent as always
August 14, 2024
Updated review

Great communication to get it all correct. Then the covers were a perfect fit. The shipping was super fast

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rich! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Always great!
August 9, 2024
Previous review

Always great!

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
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Product quality is excellent. The design team has extreme difficulty if the design is not very simple. As the pizza oven was handmade and did not have perfect circular slopes and angles they had a very difficult time making the cover but even updating and correcting their errors in transcoding my measurements onto their CAD drawing. The language barrier was also an added level of difficulty. If the project is not simple they seem to have difficulty with it and if the manufacturering process did not allow for the type of cuts and angles that were needed they should have expressed that. They also at one time canceled the entire job on me as they felt they didn't hear back from me in a timely enough manner yet didn't call or email further. I was happy with the finished product unless the design is very simple I would take your project else where.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Robert! We are sorry for any inconvenience that has been caused to you. We take your feedback seriously and will work to improve our communication and clarity, especially regarding complex projects. We're also reviewing our internal processes to ensure that any potential limitations are clearly communicated upfront. We're glad to hear that you are happy with the finished product. If there's anything else we can do to assist you or if you have further feedback, please don't hesitate to reach out.

Connecticut
1 review
0 helpful votes
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It's ok product
August 14, 2024

So the tie down don't pull hard enough and the outer top don't look professional enough it look like tape was place on top

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ivan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
0 helpful votes
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Cushions
August 14, 2024

Good experience. Cushions smaller than I expected. My measurements were correct but forget to take in to consideration they would be smaller once put stuffing inside.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shannon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great product! Fit perfectly
August 14, 2024

Very good experience. Perfectly made to order.
I would definitely use them again.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janece! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Great purchse
August 14, 2024

My handyman recommended these.
I'm very happy with the product and their ability to keep our home cool.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tanya! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Fantastic!
August 14, 2024

So far the site its very easy to understand and create sizer that we need.
Can wait to see how it will fit

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Camper Cover
August 14, 2024

We looking to purchase a cover for our new pop up camper, we turned to Covers & All since our past purchases were spot on. Needless to say, this purchase lived up to our expectations.Ordering was easy, production and delivery were fast, and the cover fits like a glove. We highly recommend Covers & All.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
3 reviews
0 helpful votes
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Just what I was looking for
August 14, 2024

This mesh shade fits our trampoline perfectly. I added zip ties in addition to the grommets. The best thing is no noisy plastic like with a tarp.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!