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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Awesome
August 14, 2024

Very easy to operate on website. Love it. I never been happier with our pool because it's nice and cool

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Easy to work with
August 14, 2024

Overall this was a positive buying experience. Would purchase again.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
2 reviews
0 helpful votes
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I think it is very good. I only wish I had provided different measurements

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect, just what I needed
August 14, 2024

Looks great, fits great. Since I need 50 characters for the review, here's some more.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Vincent! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Excellent experience all around
August 14, 2024

Your communication and relevant updates throughout the order and delivery process were what made my experience so good. This first-time buyer will order from Covers and All again.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rick! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Five stars
August 14, 2024

Great product had a great price it was shipped on time and received in good order

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Frank! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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It fits!
August 14, 2024

The cover is sturdier, and heavier than expected. It fits perfectly. Happy I could customize the sizing.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elaine! We are delighted to hear that you are pleased with our customization feature. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Quality Products
August 14, 2024

Second time to order from Covers & All and very happy with product.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great Product
August 14, 2024

Great product to recover cushions. Makes it cheaper to just get replacement covers! High quality and can before the expected arrival.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tyler! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Cart cover
August 14, 2024

Perfect fit. Good quality, heavy duty and looks very nice. Quick turnaround for custom job.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Review
August 14, 2024

Excellent shopping experience! Would definitely buy from them in the future.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wayne! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Have not opened it yet
August 14, 2024

Have not opened it yet I will review when I get home and open it

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We're sorry to hear that you find our website cumbersome, and we apologize for any confusion caused. Your feedback is important, and we want to address your concerns. Please reach out to us directly (+1800-260-2829) whenever you face any issue, so that we can investigate and give you a better experience. Thank you for bringing this to our attention.

Minnesota
1 review
0 helpful votes
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Pergola
August 14, 2024

Great product and is working great to provide some shade in our pergola

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Don! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Easy Ordering, Quick Shipping!
August 14, 2024

Thank you! My second order and it is perfect, just like the first :)

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
2 reviews
0 helpful votes
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Everything perfect!
August 14, 2024

Pretty easy process from ordering to delivery. The selection and ease of ordering was very easy.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joseph! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Great communication
August 14, 2024

Great communication from the designers. They ensured that the items were made to my liking

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Shervon, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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GREAt COVER. GOOD FIT & QUALITY
August 14, 2024

Great covers. Fits great! Quite a bit of back and forth checking measurements, but we appreciated that as meant end result was a great fit. Quality of fabric good as well, we chose the Cover Max fabric in grey. Happy with our custom cover.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lynn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Great
August 14, 2024

Great customer service. Survey is too long and should allow me to submit without adding comments.

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Covered all.
August 14, 2024

Measured twice to confirm length, width, height. Chose color and references. Arrived earlier than estimated. Perfectly fit my dining set. Covered all my check list!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Oliver! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great quality covers
August 14, 2024

Everything was fast and fit well and I am happy with my purchase!

Date of experience: August 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tally! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!