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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Illinois
1 review
0 helpful votes
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Perfect!
August 6, 2024

Extremely nice covers! They are exactly what I wanted! They fit perfectly! I love them!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very happy with these covers.
August 6, 2024

I was very impressed with the quality of the fabric and the construction of the covers. They were very fairly priced as well. Would definitely use them again.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great! Just what I wanted. We'll made custom cover. Very good quality.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cassie! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Fast easy and very precise
August 6, 2024

I sent very detailed messages.And I received exactly what I sent.That is very rare these days. This is my second time using them And they are absolutely on point highly Recommend.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jacqueline! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Amazing Quality, Gorgeous shade
August 6, 2024

The quality of the shade is remarkable, we love it! Communication has been great, I will definitely be ordering more from Covers and All. Thank you!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Krystal! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Loyal Buyer - Stellar Customer Care
August 6, 2024
Updated review

I've purchased several covers in the past but these were the most intricate because they were for a small electric catamaran. We needed 4 covers to protect our batteries, charger and trolling motor from the hot Florida sun. The dimensions were detailed and we wanted specific closures so it was challenging but your Customer Care was EXCEPTIONAL. After many chats back and forth we came to a meeting if the minds and the covers are PERFECT. THANK YOU!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey De'! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


This is our 2nd over for our 4th cover, excellent products
July 18, 2021
Previous review

This is our 2nd over for our 4th cover, excellent products

Date of experience: July 18, 2021
Michigan
1 review
0 helpful votes
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Outdoor TV cover
August 6, 2024

Works great. A little hiccup with order and delivery but they expedited my order.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello David, Thank you for your feedback. We are glad to know that you are happy with the product you received. However, we are sorry for the inconvenience caused to you in regard to the delivery. As we can see, our team contacted you within a few hours of the order placement to discuss the dimensions and provide the custom cover. Also, take the follow-ups on the same. Unfortunately, we did not receive a response, which affected the delivery. However, as your feedback is important to us, we will surely consider it to make the customer experience better.

Illinois
1 review
0 helpful votes
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Patio chair covers
August 6, 2024
Updated review

Ordered six covers for cushioned patio chairs. Provided dimensions as shown in the diagram. They fit perfect and do a great job of keeping the cushions dry and protected.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy way to design a custom cover for almost anything
May 29, 2024
Previous review

Easy way to design a custom cover for almost anything.

Date of experience: May 19, 2024
North Carolina
1 review
0 helpful votes
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Cover was as expected
August 6, 2024

Cover was as expected. Very pleased. Well made. Arrived as expected. Looking forward to my next order

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rose! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Chair covers
August 5, 2024

Very good, nice and easy to order. Good quality. Would recommend.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tracey! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Good
August 5, 2024

Exactly what I was expecting and arrived quickly and on time

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronnie! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product
August 5, 2024
Updated review

Easy to order online and fast delivery guaranteed. Will buy again.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Glen! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Easy and great products
August 22, 2021
Previous review

Easy and great products

Date of experience: August 22, 2021
Connecticut
1 review
0 helpful votes
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Needed cushion covers
August 5, 2024

I really needed new covers for my cushions. They were dated and dingy. Yo replace the cushions would've been outrageously expensive. I'm so happy I found these covers.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Custom Chair Covers
August 5, 2024

Easy to follow instructions and payment, excellent quality material and workmanship. Came quickly and arrived much quicker than expected.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jean! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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Excellent product and service
August 5, 2024

We purchased some covers last year and they protected MUCH better than the tarp covers we had on other furniture. When i went to order the assistance in HOW TO MEASURE was excellent, since the covers fit our weird shaped couch. I really appreciate the quality and expertise in how to measure. It was a great overall experience

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Excellent product!
August 5, 2024

Have ordered twice from Covers and All and would do it again. Excellent service, excellent product!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Beverly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
2 reviews
0 helpful votes
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The covers were great!
August 5, 2024

Love that customer service team reaching out to me to make sure my measurement were correct. Thank goodness they did because my measurements were a little off. My covers would have been a tad to small. The covers fit perfectly and my patio furniture has been revitalized!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dreama! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Covers & All did it!
August 5, 2024

We ordered a custom dog bed from Covers & All. Our dogs love it and we love the quality and fit and really appreciated the communication, pricing and quick delivery the company provided. We highly recommend you speak to them about your needs!

Date of experience: July 26, 2024
Texas
1 review
0 helpful votes
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Too Big
August 5, 2024

I gave exact measurement but it was delivered too big so I will personally need to adapt it

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Al! We are sorry for any inconvenience that has been caused to you. We request you to raise a ticket from your account by using 'Help and support' option in case of any issues with the product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Car Cover Fits Like a Glove
August 5, 2024

Exceptional car cover, perfect fit and easy to put on and take off.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rob! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!