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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Michigan
1 review
0 helpful votes
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Outdoor TV cover
August 6, 2024

Works great. A little hiccup with order and delivery but they expedited my order.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello David, Thank you for your feedback. We are glad to know that you are happy with the product you received. However, we are sorry for the inconvenience caused to you in regard to the delivery. As we can see, our team contacted you within a few hours of the order placement to discuss the dimensions and provide the custom cover. Also, take the follow-ups on the same. Unfortunately, we did not receive a response, which affected the delivery. However, as your feedback is important to us, we will surely consider it to make the customer experience better.

Illinois
1 review
0 helpful votes
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Patio chair covers
August 6, 2024
Updated review

Ordered six covers for cushioned patio chairs. Provided dimensions as shown in the diagram. They fit perfect and do a great job of keeping the cushions dry and protected.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy way to design a custom cover for almost anything
May 29, 2024
Previous review

Easy way to design a custom cover for almost anything.

Date of experience: May 19, 2024
North Carolina
1 review
0 helpful votes
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Cover was as expected
August 6, 2024

Cover was as expected. Very pleased. Well made. Arrived as expected. Looking forward to my next order

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rose! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Chair covers
August 5, 2024

Very good, nice and easy to order. Good quality. Would recommend.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tracey! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Good
August 5, 2024

Exactly what I was expecting and arrived quickly and on time

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronnie! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product
August 5, 2024
Updated review

Easy to order online and fast delivery guaranteed. Will buy again.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Glen! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Easy and great products
August 22, 2021
Previous review

Easy and great products

Date of experience: August 22, 2021
Connecticut
1 review
0 helpful votes
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Needed cushion covers
August 5, 2024

I really needed new covers for my cushions. They were dated and dingy. Yo replace the cushions would've been outrageously expensive. I'm so happy I found these covers.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Custom Chair Covers
August 5, 2024

Easy to follow instructions and payment, excellent quality material and workmanship. Came quickly and arrived much quicker than expected.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jean! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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Excellent product and service
August 5, 2024

We purchased some covers last year and they protected MUCH better than the tarp covers we had on other furniture. When i went to order the assistance in HOW TO MEASURE was excellent, since the covers fit our weird shaped couch. I really appreciate the quality and expertise in how to measure. It was a great overall experience

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Excellent product!
August 5, 2024

Have ordered twice from Covers and All and would do it again. Excellent service, excellent product!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Beverly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
2 reviews
0 helpful votes
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The covers were great!
August 5, 2024

Love that customer service team reaching out to me to make sure my measurement were correct. Thank goodness they did because my measurements were a little off. My covers would have been a tad to small. The covers fit perfectly and my patio furniture has been revitalized!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dreama! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Covers & All did it!
August 5, 2024

We ordered a custom dog bed from Covers & All. Our dogs love it and we love the quality and fit and really appreciated the communication, pricing and quick delivery the company provided. We highly recommend you speak to them about your needs!

Date of experience: July 26, 2024
Texas
1 review
0 helpful votes
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Too Big
August 5, 2024

I gave exact measurement but it was delivered too big so I will personally need to adapt it

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Al! We are sorry for any inconvenience that has been caused to you. We request you to raise a ticket from your account by using 'Help and support' option in case of any issues with the product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Car Cover Fits Like a Glove
August 5, 2024

Exceptional car cover, perfect fit and easy to put on and take off.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rob! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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The cover fit perfectly.
August 5, 2024
Updated review

I have purchased many covers from Covers & All thd the quality and service is always steller.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Saul! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good service and corrected an error quickly
February 25, 2022
Previous review

Good service and corrected an error quickly

Date of experience: February 25, 2022
Florida
1 review
0 helpful votes
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Amazing
August 5, 2024

Amazing product for now. The whole process was fast and professional. The custom design was a piece of cake.

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Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patrick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
3 reviews
0 helpful votes
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First time
August 5, 2024

First time putting sun shades up and ordering
Excellent quality and timely delivery. Directions would have been nice.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Generator cover
August 5, 2024

It was quick and easy to place an order. Product arrived quick

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Allen! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
2 reviews
9 helpful votes
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Koi pond shade
August 5, 2024

The sun screen I ordered is for our koi pond. I was happy to get a size that worked well and was customized for our purpose. The order came very promptly.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
2 reviews
0 helpful votes
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Ver happy with purchase.
August 5, 2024

I really didn't know what to expect given the low cost of the covers I ordered but when they arrived I could not have been any happier. I was very impressed with the quality of the covers and the timely manner they arrived

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!