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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Maryland
2 reviews
0 helpful votes
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The covers were great!
August 5, 2024

Love that customer service team reaching out to me to make sure my measurement were correct. Thank goodness they did because my measurements were a little off. My covers would have been a tad to small. The covers fit perfectly and my patio furniture has been revitalized!

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dreama! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Covers & All did it!
August 5, 2024

We ordered a custom dog bed from Covers & All. Our dogs love it and we love the quality and fit and really appreciated the communication, pricing and quick delivery the company provided. We highly recommend you speak to them about your needs!

Date of experience: July 26, 2024
Texas
1 review
0 helpful votes
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Too Big
August 5, 2024

I gave exact measurement but it was delivered too big so I will personally need to adapt it

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Al! We are sorry for any inconvenience that has been caused to you. We request you to raise a ticket from your account by using 'Help and support' option in case of any issues with the product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Car Cover Fits Like a Glove
August 5, 2024

Exceptional car cover, perfect fit and easy to put on and take off.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rob! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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The cover fit perfectly.
August 5, 2024
Updated review

I have purchased many covers from Covers & All thd the quality and service is always steller.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Saul! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good service and corrected an error quickly
February 25, 2022
Previous review

Good service and corrected an error quickly

Date of experience: February 25, 2022
Florida
1 review
0 helpful votes
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Amazing
August 5, 2024

Amazing product for now. The whole process was fast and professional. The custom design was a piece of cake.

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Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patrick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
3 reviews
0 helpful votes
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First time
August 5, 2024

First time putting sun shades up and ordering
Excellent quality and timely delivery. Directions would have been nice.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Generator cover
August 5, 2024

It was quick and easy to place an order. Product arrived quick

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Allen! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
2 reviews
9 helpful votes
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Koi pond shade
August 5, 2024

The sun screen I ordered is for our koi pond. I was happy to get a size that worked well and was customized for our purpose. The order came very promptly.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
2 reviews
0 helpful votes
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Ver happy with purchase.
August 5, 2024

I really didn't know what to expect given the low cost of the covers I ordered but when they arrived I could not have been any happier. I was very impressed with the quality of the covers and the timely manner they arrived

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Cushion covers for patio set
August 5, 2024

The covers fit my existing cushions well and look nice. The fabric is quite a bit thicker and stiffer than the original cushion covers. Hopefully they will soften up some.

Date of experience: July 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Easy and accurate
August 5, 2024
Updated review

Very simple process, the fact it could be customized in 3 dimensions was great.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Very simple process
July 19, 2024
Previous review

Very simple process.

Date of experience: July 9, 2024
Idaho
1 review
0 helpful votes
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Follow up was spectacular
August 5, 2024

Always knew at what stage the process was taking and no worries they deliver as promised.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Cushion for glider bench
August 5, 2024

Cushion is really great quality and shipping was fairly quick. Love it!

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Julie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Outdoor cushion covers
August 5, 2024
Updated review

Great feedback from the designers! Great product. Looks better than original

Date of experience: July 25, 2024

Easy purchase
May 17, 2021
Previous review

Easy purchase.

Date of experience: May 17, 2021
Georgia
2 reviews
0 helpful votes
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Custom firepit cover
August 5, 2024

The quality of materials and construction well exceeded my expectations on every level. The company emailed me with questions and sent a pre-production proof to ensure the accuracy of their interpretation. The cover arrived exactly when promised and fit my firepit perfectly. How refreshing... a company that delivers a product exactly as promised, of high quality materials, and at a fair price. I recommend Covers & All without hesitation.

Date of experience: July 25, 2024
Illinois
1 review
0 helpful votes
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Satisfied Customer
August 5, 2024

I am happy with the purchase. The cover fit perfectly and was delivered before the promised date.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Fantastic covers for the price!
August 4, 2024

Custom covers at a great price! They hold up super well and color match is damn close.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Louisiana
1 review
0 helpful votes
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Love the cushion cover
August 4, 2024

Very satisfied. Easy to order, great prices and a great product. I would definitely use them again.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jonnie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Absolutely what I needed
August 4, 2024

These covers are beautiful. The covers look so rich in color and texture that I hate to keep them outdoors.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!