On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am happy with the purchase. The cover fit perfectly and was delivered before the promised date.
Custom covers at a great price! They hold up super well and color match is damn close.
Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Very satisfied. Easy to order, great prices and a great product. I would definitely use them again.
Hey Jonnie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These covers are beautiful. The covers look so rich in color and texture that I hate to keep them outdoors.
Hey Barbara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok
Dear Christopher, Thank you for taking the time to leave us a review. We appreciate your feedback and would love to learn more about your experience. Your input is valuable to us as we strive to improve our services.
If you have any specific suggestions or details, you'd like to share, please feel free to reach out. We're here to listen and make things better for you.
The process had way to much back and forth with the designer after originally submitting dimensions. However, the quality of the final product that was received was absolutely perfect!
Dear Stefanie, thank you for your feedback! We're sorry to hear about the initial frustrations you experienced with the back-and-forth during the design process. We appreciate your patience and are thrilled to know that you were pleased with the quality of the final product. Your input helps us improve, and we hope to make your next experience smoother from start to finish.
I was very impressed by the method they use to fit a custom cover; very clever. I was particularly impressed by the service reps on the phone, particularly as they appeared to be located in South Asia (India? Pakistan?) but had very good English and were extremely well trained (and very helpful).
Thank you, Peter, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The only complaint I have is that the purchase process was a bit confusing and I missed putting my discount code in before I completed the transaction. Unfortunately Covers and All would not credit my card for the discounted amount, even tho I contacted them immediately. Left a bad taste in my mouth and does not make me want to order again.
Thank you for your feedback and for giving us a 4-star review. We apologize for the confusion during the purchase process and any inconvenience caused by not being able to apply your discount code. Your experience is important to us, and we're sorry to hear that this left a negative impression. We strive to improve our customer service and purchasing process to ensure a smoother experience for everyone. We hope you'll consider giving us another chance in the future. Thank you for bringing this to our attention.
This a a great cover that will last outside in the Arizona heat. Well done!
Hey Kevin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a rectangular bag with zipper to store my camping air mattresses in. The item came and I am over the top pleased with it. The company called to verify the measurements in response to a comment I had added to my order. Communication about the status was excellent. Ordering was easy. Price was reasonable. I will definitely use Covers & All again, if needed.
Hey Jacquelyn! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The product is of high quality, reasonable price, and ordering is very easy to use. But the measurements formula for the sandbox cover I ordered is flawed. Length and width were fine, but site asked for the height of the box. Final product then goes all the way to ground level leaving no effective way to secure the cover to the box as I had intended. In reality the height measurement should be half of that distance or less so tie downs can be installed on the sandbox.
Hey Andrew! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We received the covers in a timely mater and we are totally happy with the results
Hey Mike! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Done this is it I don't go into explanations. This is everybody wants 10,000 things. I don't have time for it.
Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.
Multiple emails with pictures to ensure correct dimensions of lounge covers sent for me to check before making covers. They turned out great and fit perfectly.
Hey Sheri! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The above says it all. My order was filled and sent in a timely manner and received in an appropriate amount of time.
Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very pleased with my purchase. Would highly recommend this brand.
Hey Elizabeth! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had to have custom covers made and the process was very easy. Lead time was better than originally quoted and the quality of material that I chose was excellent.
Hey Brian! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Customer service was top notch and easy efficient ordering
Hey Angelo! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a gun safe cover and it fits perfectly, I gave measurements and ordered an extra an extra zipper to be able to open it from the front and it works perfectly.
Hey Gayland! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I needed a very small custom tarp for my boat. The team provided just what I asked for. They sent a proof which we modified together before they shipped the product. That process is what made a successful outcome.
Hey Steven! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Scott! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!