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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,069
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Oregon
2 reviews
0 helpful votes
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Gun safe cover
August 4, 2024

Ordered a gun safe cover and it fits perfectly, I gave measurements and ordered an extra an extra zipper to be able to open it from the front and it works perfectly.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gayland! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Mini custom tarp
August 4, 2024
Updated review

I needed a very small custom tarp for my boat. The team provided just what I asked for. They sent a proof which we modified together before they shipped the product. That process is what made a successful outcome.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I liked the amazon pay
February 28, 2023
Previous review

I liked the amazon pay

Date of experience: February 28, 2023
New York
1 review
0 helpful votes
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Outdoor patio table and chairs
August 4, 2024

Using the site to choose the 2 different styles of chairs we had was very easy and useful. I contacted the customer service with some questions about measuring and they were extremely helpful and patient with me. I requested a mock drawing prior to production which gave me comfort that my measurements were correct. We received product on schedule and it all fit perfectly.

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Guy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Great Cover
August 4, 2024

I bought the cover for my 1952 Ford 8N tractor. The ordering process was easy. It was made and shipped promptly. The cover was of great quality and fit perfectly. Thank you!

Date of experience: July 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Easy to order
August 4, 2024

It was easy to configure my item and to place my order. Status updates were received. Thank you.

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, B G, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

North Carolina
1 review
0 helpful votes
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Perfect!
August 4, 2024

Covers fit perfectly and def keep the sun and heat out the kitchen!

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shana! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Easy to order. Communication is great. Excellent follow up

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Astrid! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Happy customer
August 4, 2024

Very good quality construction. Perfect fit from my measurements

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Tim, thank you for your feedback! We appreciate your positive comments about the quality construction and the perfect fit from your measurements. We're curious about the one-star rating and would love to understand how we can improve your experience. Please let us know if there's anything specific that didn't meet your expectations. Your input is valuable to us!

California
1 review
0 helpful votes
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Compressor cover
August 4, 2024

I received my small compressor cover and it far exceeded my expectations. Features and details I hadn't expected. Definitely will order again

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
2 reviews
0 helpful votes
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Unbelievably fast
August 4, 2024

What a perfect fit with simple measurements and unbelievably fast,

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Covers
August 4, 2024

Fast and quick shipping. Easy to order my covers. Custom orders were easy online

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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Outdoor l couch
August 3, 2024

Great baby blue color and size was perfect. Very happy with this purchase

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jillian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Fantastic!
August 3, 2024
Updated review

The custom covers fit perfect! Are better then expected!

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tonya! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Just received two custom cushion covers and could not...
July 26, 2024
Previous review

Just received two custom cushion covers and could not be happier. They have an excellent fit and love the material. Thank you.

Date of experience: July 15, 2024
Nevada
1 review
0 helpful votes
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Very happy with the quality and appearance. Better than the original covers when purchased new

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Derrick! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Quality Product!
August 3, 2024

Received and very pleased by my purchase! The company has been in business for some time.

Date of experience: July 24, 2024
Missouri
1 review
0 helpful votes
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Very well made!
August 3, 2024

Great company and product. We will be ordering more covers in the future

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Carri! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Custom covers that are exactly the fairly unusual size I required.

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Fire Pit cover
August 3, 2024

As advertised, custom size that fits perfectly and reasonably thick enough material to withstand the change in seasons.

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great customer service
August 3, 2024

The customer service is amazing. I followed the directions exactly on how to measure for the covers and when I got my covers they were too small.

Date of experience: July 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Bryan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Michigan
1 review
0 helpful votes
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Measurements incorrect
August 3, 2024

Not sure how it happened since I used a tape measure on each dimension required, but cover does not fit.

Date of experience: July 23, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear esteemed customer, we are grateful for your effort in sharing your feedback with us. We regret any inconvenience caused and comprehend your dissatisfaction with the query you raised. Please be informed that our escalation team is readily accessible to offer support, and we acknowledge your situation. We kindly urge you to log in to our website and raise a ticket, and our team will respond within 24-48 hours. Thank you for your cooperation and understanding.