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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,049
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Need a center measure.
July 29, 2024

There should have been a measure from the top to bottom not just the sides. I can't use what I got.
It is way to small.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Roberta,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

Texas
1 review
0 helpful votes
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It's perfect
July 29, 2024

Fits perfectly, love that they verify dimensions if they have any questions. Easy to work with.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jenny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great cover!
July 29, 2024

I have an outdoor tabletop fire pit that came with a terrible cover that continued to split & let water in. Thank you for a much higher quality replacement!

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Deborah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Boat covers/ waterproof
July 28, 2024

My experience was good. Easy to order and very fast service. Product was packed extremely well.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Easy
July 28, 2024

Easy to use and get the right fit.
Our chairs were non standard size and these covers work well.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Caitlin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Great product!
July 28, 2024

Great product and fits perfectly! I love that you confirm the size before making and very good with communication!

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nikki! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Patio furniture
July 28, 2024

Very satisfied. Excellent fabric for outdoor furniture. Next order I will be more careful with my measurements. Fits fine, just snug. At least it won't blow away in on a windy day. Fire pit cover is exactly what I wanted. Much better than the CoverStore. Thank you!

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janice! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great Product
July 28, 2024

Easy to use website for ordering. Processing of confirming order was smooth and detailed. Customer service was thorough.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great quality and fit
July 28, 2024

I ordered a custom made cover for an xstage pole base; I provided the measurements, and it fits perfectly! The quality is very good. It arrived a few days earlier. The only thing I would have liked is to have an elastic drawstring, but it works well as it is.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ruth! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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On-line design, order and payment was nice. I received a design confirmation email which was respectful quality control. However, the price then went up 60%. The made the prior experience meaningless. So, suggest fixing this price change issue and get your pricing right the first time.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your feedback. We're glad to hear that you found the online design, order, and payment process to be smooth and the design confirmation email helpful. We appreciate your suggestion regarding pricing consistency and are working on ensuring accurate pricing from the start. Your input is valuable in helping us improve our services.

Washington
1 review
0 helpful votes
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Custom covers turned out perfect! Design process a bit slow, but attention to detail was evident. Well worth the time and money.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Traci! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great company
July 28, 2024

Great business and customer service. The company emailed because they needed one more measurement. Once we provided that, it was less than a week before our cover was delivered.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mandy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Vermont
1 review
0 helpful votes
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Great Company
July 28, 2024

I have made 3 purchases in the last year and we are completely satisfied with the quality, pricing, and delivery.

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leonard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Awesome
July 28, 2024

Ordering was quick and easy on website. Item shipped and was delivered in a little over a week! High quality!
Thank you!

Date of experience: July 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Harry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
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The shopping experience was good, but I was a bit undecided on which design I should choose for the chairs I needed covers for.
Either I chose the wrong chair design for the chairs, or I cut the measurements to close because they were a bit tight to get on.
The next time I will add a couple of inches to my measurements
However the covers are beautiful, and very well made.

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your feedback! We're delighted to hear that you had a good shopping experience and that you find the covers beautiful and well-made. We understand that choosing the right design and measurements can be challenging. For future purchases, adding a couple of inches to your measurements is a great idea to ensure a perfect fit. If you need any assistance in selecting the right design or size, please don't hesitate to reach out to our customer service team. We're here to help!

Missouri
1 review
0 helpful votes
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Chaise lounger
July 28, 2024

I am very happy with the cover I received for my chaise lounger. I ordered a 6 inch foam pad for it, so I needed a bigger cover than normal for the pad. I found your company and ordered the cover a couple of inches bigger with the zipper around long and short side to make it easier to put the cover on the pad and it fit perfectly. If I need any more covers your company I will be ordering from and I will recommend to anyone that I know

Ed a foam pad for it

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Very good deal
July 28, 2024

Good deal, good quality, fast delivery, very easy to use website

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ion! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Excellent Covers All the Time
July 28, 2024

Love the ease of placing the order, the fast service, and excellent quality!

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Good Quality
July 28, 2024

Ordered outdoor speaker covers a while ago and was very impressed with the craftsmanship so when I needed new patio furniture covers they were my first choice. And I'm not disappointed. Great fit per measurements and excellent quality material. Thank you.

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Looks perfect!
July 28, 2024

Designers were spot on and very helpful. Fits perfect, very happy with the entire experience

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lynne! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!