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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with my previous purchases. This time the product material is less than expected and will no doubt fail quickly in the sun of the southwest.
The ordering and design process was easy, prices were very good and end product was to spec. However, the order sat in "processing" status for a very long time. It wasn't until I initiated an online chat that it went into production. That part was disappointing but it moved quickly from that point.
HI Eric! Thank you for your feedback. We're glad to hear you were happy with the pricing, design process, and final product. We’re truly sorry for the delay during the processing stage and that it took your follow-up to get things moving. Your feedback is valuable and will be shared with our team to ensure we improve this aspect of our service. Please don’t hesitate to reach out if you need anything further.
Good prices and love the discounts offered. Easy configuration tools
This cover is awesome. I took careful measurements and when I got the cover I was apprehensive but it fit perfectly and is very good quality. My fire pit will last much longer in this salty ocean air! So happy!
Hey Brian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The curtains we ordered were custom to the space and purpose. Several exchanges of information resulted in getting just what we wanted.
Hey Paul! Thank you for your kind words! We're glad to hear that the communication throughout your custom order process was smooth and attentive. It’s always our goal to ensure the final product meets your exact needs, and we’re thrilled to know the curtains turned out just as you wanted. We appreciate your trust and look forward to serving you again!
I searched for a company that would make a specificly sized cover for my benches. I found covers and all. I input my dimensions, and they worked with me to be sure the dimensions were correct before they proceeded with the order. The product was delivered in a timely manner and were well fitted and well constructed. I am extremely pleased with the end result.
Hey Janice! Thank you for taking the time to share your experience! We're so pleased to hear that you found the custom cover process smooth and collaborative. It's great to know the final product met your expectations in both fit and quality. We truly appreciate your trust in us and look forward to assisting you again in the future.
Site was easy to navigate and has a good diagram to help with measurements for my benches.
My first custom order was in 2018. I have ordered a generator cover, big order for custom lawn furniture covers, oddly shaped grill cover, patio umbrella cover. Everything has been top quality and the customer experience has been smooth and consistent. I will keep coming back.
Hey Sam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website, fast delivery, quality material and beautiful workmanship.
Hey Anita! Thank you for your feedback! We’re thrilled to hear you enjoyed the quality, found the website easy to use, and received your order quickly. Your satisfaction means a lot to us, and we look forward to serving you again soon!
The staff and everyone one involved with designing and producing my custom cover did an excellent job. The cover came out great and fit my hot tub perfectly.
Hey Raymond! Thank you so much for your kind words! We're thrilled to hear that your custom cover turned out perfectly and fits your hot tub just right. Our team takes great pride in delivering both quality and precision, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!
When I ordered the egg chair cover, I included the measurements. During the course of the next 2 months, I received no less than 10 emails asking me for confirm measurements and send pictures of the chair. I know it is an awkward shaped chair, but I must have given them the same measurements 10 different times. The end result was great, it was just painful getting there.
Hi John, Thank you for sharing your experience with us.
We sincerely apologize for the repeated requests and the inconvenience caused during the production process. While we aim to ensure the highest accuracy—especially for custom items with unique shapes like egg chairs—we understand how frustrating it must have been to provide the same information multiple times.
That said, we’re pleased to hear the final product met your expectations, and we truly appreciate your patience and cooperation throughout. Your feedback has been shared with our team as we work to streamline our internal communication and order handling for a more seamless experience in the future.
Thank you once again for your order and for choosing us.
Helpful tips and easy to use website. We were pleased with the different color options and the website made is clear the differences between the choices.
Hey Phillips! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Custom order with directions on how to measure was great
Supposedly paid extra for a longer lasting cover. 10 year warranty. I received no paper work that shows that. Product seems thin and cheap. Not sure this will make 2 or even 3 years.
Hi Robert! Thank you for your feedback, and we're truly sorry to hear that the product did not meet your expectations. We wish to assure you that the cover sent matches the specifications listed on our website. The warranty terms are clearly mentioned there as well, and we do have your order details in our records. If you experience any issues within the warranty period, please don’t hesitate to reach out to us and we’ll be more than happy to assist. Your feedback is valuable and will be considered to improve our offerings and service.
I love these covers. The quality is great and the fit was perfect. Very happy with these covers
Hey Rob! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers and all used technology to ensure we measured accurately and double checked. Their process helped us identify an area we forgot to account which would have resulted in a misfit. Cover fits perfectly!
Hey Pam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The design team was amazing, after each measurement they would review it and send the results back the next day with my feedback and anything they thought did not look like Overall I'm very pleased with my cover
Hey Kenneth! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was a little skeptical with sending the measurements in…but the covers fit perfect on our furniture. Highly recommend.
Hey Paula! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I completed my order online and had no issues. Easy to use ordering process.
Hey Kelly! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Sail arrived with two pieces sewn together. Has affected its performance on our deck. Not our first sail purchase, so we were shocked at workmanship for the price.
Hi Norma, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Took too many emails to finally get a refund. Even with multiple pictures, I still had to make a video.
Hi Mark, Thank you for your feedback, and we sincerely apologize for any inconvenience caused during the resolution process.
Please note that the sail was fabricated according to our standard procedures and the dimensions specified in your original order. Following a detailed review, we did not find any discrepancies on our end.
As part of our commitment to fair and accurate resolutions, we follow internal policies that sometimes require additional information, such as photos or videos. We understand this may have been inconvenient and appreciate your patience and cooperation.
We're pleased to note that the issue has now been resolved. Should you need any further assistance, please don’t hesitate to contact us. We value your business and appreciate the opportunity to serve you.
I have purchased a number of covers and this time it seemed like the staff was making impossible to finish my order if not for a last minute email i was pulling my order, the product is always wonderful, just the working with the staff to complete the order was very rough to say the least.
Hi Scott, Thank you for your continued support. We’re truly sorry the ordering process was difficult this time. That’s not the experience we aim to provide, and we appreciate you bringing it to our attention. We’re glad you’re happy with the product, and we’ll share your feedback with our team to help improve future interactions. Please feel free to reach out if there’s anything more we can assist with.
Repeated errors by company. Design team failed multiple times. Repeated exchanges of emails conveying utter confusion. Delivery was a month late. When called to determine delivery status, was assured fedex delivery 7/14 by customer rep. Did not happen. Terrible
Hello Alfred, we sincerely apologize for the inconvenience caused. We always strive to deliver fast and efficient service to every customer, and it’s unfortunate that you encountered an issue.
As per our records, a partial refund has been issued, and the estimated delivery date provided over the call was July 17th or 18th. We’re glad to see that the product was delivered by July 16th, earlier than expected.
Your feedback is important to us, and we will certainly consider it to help improve the overall customer experience.
Site a bit difficult to navigate, etc. Prior order had errors as a result.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wayne! Thank you for sharing your feedback. We're truly sorry to hear that the material of your recent purchase didn’t meet your expectations, especially after your previous positive experiences with us. All our products are covered under warranty, so if you notice any issues due to material failure, please don’t hesitate to contact us and we’ll be happy to assist you as long as it's within the warranty period. Your feedback is valuable and will be shared with our team to help us improve.