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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Communication was excellent and the product was as advertised.
I proceeded through the steps of the order and after final specs, authorized manufacture. Or so l thought. L waited till the arrival date then called to find out where it was,
only to find out you were still waiting for approval. After four weeks from order it arrived.
Good fit. Im happy with my purchase.
Hello Ossie, thank you for your feedback. We’re pleased to hear that you’re happy with the product. However, we apologize for any inconvenience caused during the order process. Our team sent the initial working drawing because the shape was slightly different from a standard grill, and they reached out again to address the question you raised in your first comment. We also followed up on that. However, as your feedback is important to us, and we’ll certainly take it into account to improve the customer experience.
I am absolutely thrilled with the service I received from the designers! They contacted me down to the last detail, ensuring that every aspect of the project was tailored to my exact needs. Their attention to detail and dedication to delivering exceptional results is truly impressive. From the initial consultation to the final product, they were in constant communication, keeping me informed and involved throughout the entire process. Their professionalism, expertise, and passion for design shine through in every aspect of their work. I couldn't be happier with the final result and would highly recommend them to anyone seeking top-notch design services!
Hey Carlos! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was a great experience from beginning to end. Covers and All are extremely thorough during the ordering process through constant communication and pictures, to insure their product fits correctly. Once delivered, the material is thick and will withstand any weather condition you encounter where you live. Quality product and pleasing to the eye.
Hey Kyle! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The shopping experience was very good. The cover that I received is very snug, a bit hard to put on over the grill, but it should protect it well.
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have placed three orders with Covers and All. I rarely give reviews, but I have to for this company… The process, the communications and the products have all been excellent each time! The speed in which the custom orders were made and shipped is amazing. The price is good!
-One Happy Customer!
Hey Larry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have made 2 previous orders from Covers and All. Both times the speed in receiving and the quality of the products have been exceptional!
I made a custom order from Covers & All. The covers are perfect for my needs, arrived quickly and look great! Thank you
Hey Kristina! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Dan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It's larger than I expected but overall it's pretty good quality
Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ease of finding what I needed. Fast shipping. Ease of ordering. Was a pleasant experience.
Hey Rhonda! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Paul! Thank you for rating Covers&All. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very happy with the covers and all order & order follow up process. They were able to catch a few problems with my original order and make inferences based on my previous orders. I was able to correct measurements before my order entered production. The entire process was thorough and easy to navigate. I was happy to receive covers that fit perfectly and I had no issues with the final products! Thank you!
Hey Aimee! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have a very oddly shaped sectional outdoors. The customer service team knew my measurements were slightly off and reached out immediately. The measurements were fixed, the cover was made, and it was shipped to me extremely fast. The quality of the material used was top-notch. I am getting ready to order my second cover for my outdoor dining room table. Just overall a fantastic experience for something purchased online. Looking forward to see how it last over the winter and to give a second review
Hey Teresa! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very quick and very easy with no complications.will use them again.
Hey Kay! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
You send emails EVERY DAY announcing discounts but this is the third time we buy something from you and not once we have received a discount or anything from you guys. Especially when you know you are expensive.
Hi Elizabeth! Thank you for your feedback. We’re sorry to hear about your concerns regarding our discounts. As we can check, there are two orders associated with your email address, and discounts were successfully applied to both. Please note that each discount code comes with specific terms and conditions, so there might be instances where the discount code you received doesn’t align with the product you ordered. We value your feedback as it helps us identify areas where we can improve. If there’s anything else we can assist you with or if you have any further concerns, please don’t hesitate to reach out to us.
The open side did not completely close do I will have to get grommets put in to attach strings.
Hi Marcia! Thank you for sharing your feedback. We're sorry to hear that the open side of the cover did not fully meet your expectations. Typically, our covers are designed to open from the bottom, which works well for most customers. However, if a fully enclosed cover is desired, it needs to be specified as a special requirement at the time of order. Regarding the grommets, they are intended for securing the cover by allowing accessories like ropes to pass through, but they are not designed to close the cover entirely. If you have any further concerns or need assistance, please feel free to reach out to us.
Everything was great! I would order from them again! Really good!
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had trouble getting the payment to complete. It kept asking for a discount Code which I didn't have. It also took me wat too many attempts for this site to go to the payment page.
Had to reorder because I measured wrong the first time. Great fit with correct measurements n
Hi Brenda! Thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered. We value your feedback as it helps us identify areas where we can improve. Please know that we're reviewing this issue to ensure a smoother checkout process in the future. If there’s anything else we can assist you with or if you have any further concerns, please don’t hesitate to reach out to us.
We installed a new Yamaha DM-3 in our school theater, and the team at Covers&All were very thorough and prompt with their communications, and the product is exactly what we needed!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ramona! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!