On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This cover for my fire pit was the second order I had with covers and all. I was pleased that both orders fit perfectly covers and all took the time in the effort to make sure they knew the exact dimensions of both of my orders before they begin cutting. Their level of Customer service was exemplary and I'm thrilled with my experience
Easy ordering! Fast shipping! Great quality! Packaged with care so there was no issues.
Hey Danny! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I liked the varied options for our custom covers and chose elastic corners plus latches. Perfect!
Hey Robin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had to order new fire pit covers because the ones that came with my fire pit were not designed to stand Arizona heat. The new ones I received are such good quality and they fit perfectly. I am so happy with my purchase.
Hey Raquel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good experience just be careful when you order if you are from Canada,make sure to choose your country at the top or you will get charged U S dollars and they will not fix it for you
Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I will be reordering. This is exactly what I was needing. Great product and customer service.
Hey Shannon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my second time, ordering a sofa cover for an outdoor piece in South Florida, where the conditions are pretty harsh Fit perfectly lasted for four years. Honestly, I could've kept using it, but it developed a very minor leak at one of the seems. But since it's so reasonable, I just got another one, I'm equally satisfied To get another four years out of this one
Hey Ralph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fit perfectly and great quality. Very fast delivery. Will use again.
Hey Yvonne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very impressed with the professionalism of communication and the product is great quality.
I should have called. Product was way too small. It was made for a mower tire cover.
We sincerely apologize for the inconvenience caused to you. If you have any issue with the order received, you can raise a ticket from your account and our team will check and help you with the best possible resolution.
Outdoor cover samples received and very much appreciated.
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The product was delivered meeting the specifications provided. Ther were no issues with the product meeting the aplication requirements and no errors or deficiences were found.
Hey Tony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fits perfectly, price is right! Custom logo looks great. Highly recommend
Hey Severin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great experience, no problems. I would definitely use this company again.
Hey Michael! We are delighted to hear that you are pleased with our product/ and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The team customized my cover for a very reasonable price to suit my exact needs. I have a very tight fit and the team made changes to the design to allow me to fit the cover perfectly and to allow for the harness to route through the cover. They added a velcro section to secure it.
The image i provided came out perfectly. Honestly very surprised how well it came out for the price.
Hey Clay! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website a bit difficult to navigate.had to call customer service
Hey Lewis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
When submitting answers to the designers, it would be helpful to receive a confirmation that my messages were received. I had to answer four to six emails from you regarding exact dimensions. When answering the last question to authorize production, I submitted the response several times, but the system never confirmed the message. Consequently I had to call customer service and verbally confirm.
Hey Fawad! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The product is great, but with shipping requiring a signature, it can be a problem if you're not home for delivery.
Hey Bekki! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Draw string does not run the length of the bottom. It's only in the corners. I would have ordered some grommets between the corners if I had known this.
Hello Joe, we apologize for the inconvenience you experienced. The cover was fabricated following our standard process, which is based on past experience and data. The placement of the drawstring and tie-downs may vary depending on the ordered size and if any specifications are provided when placing the order. However, we value your feedback and will certainly consider it to improve the customer experience.
Prompt delivery, outstanding covers! My go to company!
Hey Donna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Had difficulty applying discount code sent via text. Ended up using code on website.
Very good website and easy to navigate, customer service communicated with me with some questions before moving into production.
Hey Lana! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lyman! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!