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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Vermont
1 review
0 helpful votes
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Sofa Cover
August 28, 2024

I provided an image of our outdoor sofa along with the measurements. The cover arrived fitting incredibly well. It looks quite durable so hopefully will last for many years!

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Valerie! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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The whole process was great. I would highly recommend ordering through your company.

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Custom cover for standing ice cooler
August 28, 2024

Excellent service I've used this company for several custom covers and am amazed at how well the products are made

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christian! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Chair rack covers.
August 28, 2024

I ordered one chair rack a few months ago. Was happy with quality so I came back for two more.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Excellent Experience Every Time
August 28, 2024

I've placed so many orders with Covers & All and have been more than pleased with each and every one. That includes every product I've received, the order process, the communication with the company and their speed of delivery, AND the frequency of which they keep you updated on your order.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sala! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great product
August 28, 2024

Easy to order easy measurements firs perfect looks high end and was good quality

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robot! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Review
August 27, 2024

I was pleased with the product and delivery time of the fire pit cover.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Johrie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Shipping Disaster
August 27, 2024
Updated review

Please DO NOT USE FEDEX again! I shipped to my son's address as I was traveling. The Fedex driver did not read instructions left by my son for delivery. The Fedex delivery guy ended up senting it to a Fedex facility far from my son's home. When they sent an email stating they could not deliver there was an option to have it shipped to closer facility. We changed it to a closer facility, arrived there to find that it was still at the facility that was far away. Very inconvenient!

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Alice! Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the delivery of your order. We understand the importance of a smooth delivery process and we will review this situation with our shipping partners to prevent such issues in the future. Your feedback is invaluable, and we truly appreciate you bringing this to our attention. As we can check that the order has been delivered and we hope you are satisfied with the same. Please feel free to reach out in case of any other concerns or queries.


Good product
June 17, 2024
Previous review

I was able to customize the cover to my needed measurements.

Date of experience: June 6, 2024
Texas
2 reviews
0 helpful votes
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Finding exactly what I wanted took awhile. Too many options. It gets confusing. It took a long time to get the product.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cheryl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
2 reviews
0 helpful votes
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Great product
August 27, 2024

Easy ordering product fits great wish we put out initials on it

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Great item
August 27, 2024

Easy to order online. Quality of material. Was able to follow order from order placement to production and shipping, and tracking.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Walter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Great cover!
August 27, 2024

Perfect fit and great quality. Really appreciate the service you gave to make sure I would be satisfied and to make sure it fit.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Teri! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Massachusetts
1 review
0 helpful votes
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Very good all round and helpful. I do not want to write a review

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Calla! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Deck Box Covers
August 27, 2024

Covers & All is amazing! I've ordered several covers from them and they are the highest of quality!

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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First Time Customer
August 27, 2024

Great experience and will definitely consider Covers & All for future needs.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Becky! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

West Virginia
1 review
0 helpful votes
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Easy purchase.
August 27, 2024

Did not encounter any problems, would by products from them again.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Great
August 27, 2024

Very nice, heavyweight. Perfect fit. I think it will last me a long time.

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Margaret! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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A/C cover
August 27, 2024

Quality product. Very happy with the cover. Will recommend

Date of experience: August 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Great Quality Cover
August 27, 2024

My experience from start to finish was amazing. The cover is excellent quality (I got the mid level material) and fits perfectly. I thought I was going to have to settle for a size that wasn't going to work when I came across this site and boy am I glad I did. The cost was super cheap for a custom made cover of this quality. Will definitely use this site again if I ever need another custom cover.

Date of experience: August 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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High quality product
August 27, 2024

I was surprised and impressed with how thick and heavy the material is, especially for the price. We bought the middle grade fabric, but honestly I don't know how much better the highest grade material could be when the middle grade is as good as it is. It fits my outdoor furniture perfectly, and its waterproof and will definitely get us through all four seasons in PA for many years. I think it was a great value. My husband likes it so much he wants to get custom covers for our grill and outdoor fireplace too.

Date of experience: August 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dana! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!