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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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New York
1 review
0 helpful votes
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Difficult getting the first cover made correctly, but I was glad I had people to talk with and very responsive to calls and emails.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Susan, thank you for your feedback. We're pleased to hear that you're satisfied with the product quality and our service. However, we apologize for the inconvenience you experienced during the process of getting the first cover made. We appreciate your input and will definitely take it into account to improve our customer experience. If you have any further concerns, please don't hesitate to reach out to us.

Pennsylvania
1 review
0 helpful votes
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Decent for the price
August 29, 2024

Not bad, not great for middle of the road fabric choice! Would probably upgrade to Sunbrella fabric if it was for my own home.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Texas
1 review
0 helpful votes
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Just right!
August 29, 2024

Wanted to move a mattress outside and needed a weather proof cover - Googled - found site - chose color and size - wallah - done - just like that - arrived as expected - good to go!

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bethany! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Should have done it years ago
August 29, 2024

Our old outdoor covers were very beat up and were overdue for a change. Everything fit great and they look great too - it has transformed the look of our backyard! They do feel a bit rougher than the previous ones which were fabric and not waterproof at all, but still very comfortable. Would definitely recommend

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Product as expected
August 29, 2024

Received on time and was what I expected. No problems with order.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sammy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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Amazing Custom Covers
August 29, 2024

The Custom panels we purchased are great! Loved them and loved the pricing!

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Phillip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great covers!
August 29, 2024

Easy experience to find what I needed and easy to orders. I would use this site again.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Center console cover
August 29, 2024
Updated review

Staff was in constant touch with me over the measurements in order to make sure the cover would fit properly.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Louis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order instructions
December 29, 2020
Previous review

Easy to order instructions

Date of experience: December 29, 2020
Connecticut
2 reviews
0 helpful votes
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Second order. Great shop towels
August 29, 2024

Just received my second order. Great shop towels for general mechanical work.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Great Product!
August 29, 2024

Love how it fit and the fabric seems to be strong and durable. Great price.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Valerio! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Easy to Order
August 29, 2024

Product was easy to order and came exactly cut to fit as I needed them.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Wisconsin
1 review
0 helpful votes
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Excellent experience
August 29, 2024

Was quick and exactly what I needed. Took a chance did not know if I was going to be what I wanted.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Nice heavy product. Good fit.
August 29, 2024

Good customer support when I called, but never received an order email.

Date of experience: August 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debora! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Great quality and perfect fit!
August 29, 2024

Will absolutely buy again! The quality and fit are phenomenal!

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Derek! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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I love that you can custom order to your needs and specifications. I think I either measured wrong or entered in the wrong measurements because it's a little too small, but it's still a great, quality product.

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
2 reviews
0 helpful votes
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Coop
August 29, 2024

Covers And All Had Everything I Was Looking For And More. The Website Is User Friendly And Easy To Navigate. I Will Be Utilizing Covers & All For Future Purchases.

The Cover Is AWESOME!

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Fritz! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product & service
August 29, 2024

Product was exactly what I ordered & better constructed than I expected. Was surprised to find that it was shipped from India and the shipping was $5.

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Slightly disappointed
August 29, 2024

I provided the initial measurements requested, then provided supplemental measurements along with a picture of my BBQ - the cover gets the job done but it is loose and sloppy on the backside. For all that measuring (and picture) I was expected a more custom fit.

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Larry, thank you for sharing your feedback—we truly appreciate your time. We want to let you know that we fulfilled your order according to your requirements and our standard procedures, including the standard leeway. However, if you would like to customize the backside, please specify this in the instructions box when placing your order, and we’ll be happy to accommodate your request.

Nevada
1 review
0 helpful votes
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Outstanding custom cover
August 29, 2024

Easy transaction, fast shipping, quality product! Will order again!

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Timothy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Buy again
August 29, 2024

Despite the few things that don't work for me, this is a good product.
Measurements were spot on.
It works good enough.

Date of experience: August 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Vicki! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!