Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow DD F.
Unfollow DD F.
Share Review
Report Review

Camper cot mattress
September 17, 2024

Covers made to perfect fit,very happy,would recommend to anyone

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
Follow Greg L.
Unfollow Greg L.
Share Review
Report Review

Very nice people. Thick accents and hard to understand... frustrating.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your review! We appreciate your feedback and apologize for any difficulty you had in communication. We're constantly working to improve every aspect of our service, and your input helps us do that. If there's anything we can do to assist further, please don't hesitate to reach out.


Excellent
September 26, 2022
Previous review

Excellent. I would like someone to verify that left side of sofa does Not have an arm. Only the right side has an arm.

Date of experience: September 26, 2022
Tennessee
1 review
0 helpful votes
Follow Vincent L.
Unfollow Vincent L.
Share Review
Report Review

Kitchen covers
September 17, 2024

I like how your design team created the ideas I had for covering my pizza oven.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you Vincent, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Arizona
1 review
0 helpful votes
Follow Lucha P.
Unfollow Lucha P.
Share Review
Report Review

Amazing Experience!
September 17, 2024

Ordering was a breeze. I explained in my order that I needed adjustments to the shape of the cover. The next day, I received an email with detailed drawings of my special request to review. And the cover I received fits perfectly.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lucha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
Follow Sandy W.
Unfollow Sandy W.
Share Review
Report Review

Better communication
September 16, 2024

More information was needed from me regarding the covers I ordered. I must have missed the email from you, I ended up reaching out to find out what the delay was. Once I received them, I was very pleased with my purchase.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sandy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
Follow Joseph R.
Unfollow Joseph R.
Share Review
Report Review

Great cover
September 16, 2024

Covers & All had quick service and sent us a great product to use.

Date of experience: September 6, 2024
Louisiana
1 review
0 helpful votes
Follow Nancy T.
Unfollow Nancy T.
Share Review
Report Review

I ordered early for an October 26th event, figuring it might take weeks to get. They arrived so fast. I haven't opened them yet, as it is still too hot to have them up. Wii do another review next month.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your wonderful review! We're thrilled that your order arrived much sooner than expected. We hope everything meets your expectations once you open them for your event. We look forward to hearing from you again next month. If you need anything in the meantime, feel free to reach out.

New Hampshire
1 review
0 helpful votes
Follow jane A.
Unfollow jane A.
Share Review
Report Review

Perfect fit
September 16, 2024

Was hoping my measurements were accurate and they were. Great looking and perfect fit

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jane! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with us are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
1 review
0 helpful votes
Follow Margaret J.
Unfollow Margaret J.
Share Review
Report Review

We just purchased as a sample to see if it would fill our needs and it did

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Margaret! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Louisiana
1 review
0 helpful votes
Follow Diandra Q.
Unfollow Diandra Q.
Share Review
Report Review

Just beautiful
September 16, 2024

My husband loved the quality! It fits great over our fire pit. So glad I made the purchase.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diandra! We are delighted to hear that your husband is pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Rudy I.
Unfollow Rudy I.
Share Review
Report Review

Outdoor seat covers
September 16, 2024

Such fast service. The product is fantastic quality for the price. When I put my order in it kicked back, saying I needed to try again later. I assumed my order didn't go through. I was surprised when the covers arrived without an email of confirmed purchase.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your positive review! We’re glad to hear that you’re happy with the fast service and fantastic quality of the product. We apologize for any confusion regarding your order confirmation, and we appreciate your patience in the process. If you ever need further assistance or clarification, feel free to reach out. We’re here to ensure everything runs smoothly for you!

Utah
1 review
0 helpful votes
Follow Barbara R.
Unfollow Barbara R.
Share Review
Report Review

Great covers
September 16, 2024
Updated review

A perfect solution for anything that needs a custom size cover.
The ordering process is simple.
Good quality.
I've ordered from here before and have been with all their products.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Love my new covers...
June 1, 2022
Previous review

We've ordered twice from Covers and All... the process is simple and efficient.
The quality exceeded our expectations.

Date of experience: June 1, 2022
Delaware
1 review
0 helpful votes
Follow Leslie L.
Unfollow Leslie L.
Share Review
Report Review

Good quality, easy ordering!
September 16, 2024

Site had good measuring guide for custom size sail. Fast delivery. Good follow up to order.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

Custom Coverpit Cover
September 16, 2024

I bought a hexagon shaped fire pit several years ago and the manufacturer no longer provided replacement covers. No other manufacturers offered covers, so I ordered a custom one from Covers & All. It came quickly, fit correctly, was priced reasonably and was of high quality materials. I'll definitely go back to Covers & All for future custom covers in the future.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

Just right and best price
September 16, 2024

The patio cushions fit perfectly. Shipping was fast. The price was lower than expected for custom cushions.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Nathan T.
Unfollow Nathan T.
Share Review
Report Review

Good
September 16, 2024

Pretty good quality esp for price and being custom Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above

Date of experience: September 5, 2024
Texas
2 reviews
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Share Review
Report Review

Great quality and I would order again
September 16, 2024

Great ordering experience easy instructions and customer service.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Cynthia P.
Unfollow Cynthia P.
Share Review
Report Review

Love My covers
September 16, 2024
Updated review

This is my second cover order and I appreciate your products. They are just what I expected!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your kind review! We’re thrilled to hear that your second cover order also met your expectations and that you’re pleased with our products. Your continued trust in us means a lot, and we look forward to serving you again. If you need anything else, just let us know!


Perfect fit for my Kitchen Bench!
December 2, 2022
Previous review

Very easy! Had the color I wanted, good price, liked that I could unzip, take off and wash!

Date of experience: December 1, 2022
New Mexico
1 review
0 helpful votes
Follow Keith O.
Unfollow Keith O.
Share Review
Report Review

Very high quality covers
September 16, 2024

I've ordered three custom covers and they've all been exactly what I ordered. The "Cover Tuff" material is far more heavy duty than the flimsy covers you buy on Amazon. It's worth the extra cost and time if you want to really protect your stuff, especially in harsh weather.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your review! We’re delighted to hear that the custom covers have met your expectations and that you’re pleased with the durability of the "Cover Tuff" material. Your feedback is invaluable to us. If you need any further assistance or have additional orders in mind, we’re here to help. Thank you for choosing us!

Illinois
1 review
0 helpful votes
Follow Clyde A.
Unfollow Clyde A.
Share Review
Report Review

Great service
September 16, 2024

Order was a perfect fit. The Delivery was quick and timely. I will definitely order again.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your fantastic review! We're thrilled to hear that your order was a perfect fit and that the delivery was prompt. Your satisfaction means a lot to us, and we look forward to serving you again in the future. If you need anything else, please feel free to reach out!