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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,039
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Georgia
1 review
0 helpful votes
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The product was just like I requested,
September 18, 2024

Easy to order. Thank you for your professionalism. I will continue to order from you.

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Danang! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Alabama
1 review
0 helpful votes
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No instructions
September 17, 2024

No indication about anchoring. Not a single word or diagram,

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. Our team will check and take it further for an improvement. If you have any questions or need any assistance in the future, please feel free to reach out.

California
1 review
0 helpful votes
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So Happy!
September 17, 2024

Easy to put in measurements and find right cover. I couldn't find a cover for my swing. Thankfully I found this site because I got the perfect fit as well as making custom cushions for the arm resta that are a size I would never be able to find eithef.

Date of experience: September 7, 2024
Pennsylvania
1 review
0 helpful votes
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Sizing was good
September 17, 2024

Installed ok but unsure of how the tie down hardware is to be installed

Date of experience: September 7, 2024
Georgia
1 review
0 helpful votes
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Perfect Solution
September 17, 2024

I have an outdoor picnic table which gets mildew even though I wash it. In the past I would put another cover of paint on it. My new custom order cover fits perfect and will be easier to maintain.

Date of experience: September 7, 2024
Colorado
1 review
0 helpful votes
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I ordered a pergola cover and was expecting it to be a canvas sun shade material as described but it was more of a heavy duty vinyl tarp. Still great quality and it will still work for what I'm using it for

Date of experience: September 7, 2024
Ohio
1 review
0 helpful votes
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Satisfied customer
September 17, 2024

Good product, good price. Both have fit very well and are high quality.

Date of experience: September 7, 2024
Oklahoma
1 review
0 helpful votes
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Delivery
September 17, 2024

Delivery was faster than anticipated and the covers are great quality.

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Well made covers
September 17, 2024

This is the second set of custom covers we have purchased from here. Both sets fit our outdoor furniture perfectly and are definitely waterproof. Very happy with these covers!

Date of experience: September 7, 2024
Georgia
1 review
0 helpful votes
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I like it…
September 17, 2024

Great to be able to customize our products and have an easy to use website….

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Martin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Custom patio furniture cover
September 17, 2024

The cover fits perfect and looks great. Highly recommend and I will be ordering more products from them

Date of experience: September 7, 2024
Washington
1 review
0 helpful votes
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Ooni cover
September 17, 2024

Easy to order value pricing and Excellent service
Product arrived on time. Fits nicely

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent
September 17, 2024

Products were better than expected. Love these covers. Superior quality and craftsmanship.

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rachel! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Good experience...
September 17, 2024

Good experience... I'm buying another cover because I liked the 1st one so much.

Date of experience: September 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for sharing your positive experience! We're thrilled to hear that you loved your first cover so much that you're purchasing another one. Your satisfaction is our priority, and we appreciate your continued trust. If you need any assistance, don’t hesitate to reach out!

Kentucky
1 review
0 helpful votes
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Camper cot mattress
September 17, 2024

Covers made to perfect fit,very happy,would recommend to anyone

Date of experience: September 6, 2024
Veeni M. Covers & All USA Rep
over a year old

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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Very nice people. Thick accents and hard to understand... frustrating.

Date of experience: September 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for your review! We appreciate your feedback and apologize for any difficulty you had in communication. We're constantly working to improve every aspect of our service, and your input helps us do that. If there's anything we can do to assist further, please don't hesitate to reach out.


Excellent
September 26, 2022
Previous review

Excellent. I would like someone to verify that left side of sofa does Not have an arm. Only the right side has an arm.

Date of experience: September 26, 2022
Tennessee
1 review
0 helpful votes
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Kitchen covers
September 17, 2024

I like how your design team created the ideas I had for covering my pizza oven.

Date of experience: September 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you Vincent, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Arizona
1 review
0 helpful votes
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Amazing Experience!
September 17, 2024

Ordering was a breeze. I explained in my order that I needed adjustments to the shape of the cover. The next day, I received an email with detailed drawings of my special request to review. And the cover I received fits perfectly.

Date of experience: September 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lucha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Better communication
September 16, 2024

More information was needed from me regarding the covers I ordered. I must have missed the email from you, I ended up reaching out to find out what the delay was. Once I received them, I was very pleased with my purchase.

Date of experience: September 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sandy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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Great cover
September 16, 2024

Covers & All had quick service and sent us a great product to use.

Date of experience: September 6, 2024