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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Iowa
1 review
0 helpful votes
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Good product
September 18, 2024

Great fast very satisfying product and people thank you!

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Greg! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Outdoor furniture covers
September 18, 2024

All the covers were packaged together and it was tough to tell which one was which. There should be separate wrappings or tags with the dimensions noted to be able to tell them apart.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Excellent!
September 18, 2024

Fit perfectly. Excellent quality fabric and am extremely happy with purchase.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Perfect
September 18, 2024

It fits perfectly on our recently purchased 42" patio table. It looks good and cleans up quickly. Love the elastic that holds it perfectly in place.The website was easy to navigate the extra discounts offered made it even better.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Simply great product
September 18, 2024

I did cover all (sic!) my outdoor furniture. Specifically to protect from UV rays.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Greg! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Log splitter cover.
September 18, 2024

Material looks sturdy but stitching looks very light, single row of very fine thread I wonder how long until it comes apart at the seams.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Custom drop in grill cover
September 18, 2024

The quality of the product exceeded expectations. Looks great on my outdoor kitchen!

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cory! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Will order again
September 18, 2024

Very pleased, excellent product, fast delivery, will order again

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stuart! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Hello
September 18, 2024

Very easy to order. Received on time and they were easy to install

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Never have to buy a new cover sgain
September 18, 2024

Material is strong through wind, rain and snow. Completely satisfied with covers. As I add to my deck furniture I add another custom cover knowing my furniture will be protected.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Suzanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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I ordered online. Everything went as it should have except I got interrupted during the ordering process, so forgot to add the grommets. It was a Sunday, so I called Monday morning to have them added. That call went well for the most part, however, the person was foreign so there's not just the language issue, there's the understanding what is being said issue. He indicated the material for my order has already been cut. While I don't think that should make any difference, I had to indicate I don't care if it's a few inches shorter as I didn't need the full length I requested. In the long run as I got the grommets added and paid the difference. My bigger issue is that the company uses a Suwanee, Georgia address, but the tracking information made it clear the item was made and shipped from India by way of Georgia. I thought I was supporting an American company, but was duped and I don't like that! Had I known it was a foreign company, I would have searched for an alternative before making the purchase. Even if I ended up coming back to this company, I would have made the choice of where my product came from, not 'tricked' into believing I was supporting an American manufacturer when I was not. That said, the material and workmanship is good quality and the item works as I intended it to.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Howard! We are sorry for any inconvenience that has been caused to you. Your feedback is valuable and we will consider it for a better experience in future. We are delighted to hear that you are pleased with our product. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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Great product
September 18, 2024

Found this while searching for a cover for a new fire fountain purchase. Ordered customized and love it.

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lillian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Love this coverall
September 18, 2024

I spoke with a sales representative and he was very helpful. I would recommend this company

Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nicola! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Greece
1 review
0 helpful votes
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September 18, 2024

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Date of experience: September 8, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Easy to order.
September 18, 2024

The website was easy to understand and it showed me exactly how to measure what I needed to covers. I was kept informed about the status throughout the process, which I appreciated.

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dakota! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Weight lifting machine cover
September 18, 2024

Cover fits perfect for my odd shape! Always great quality!

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Old grill
September 18, 2024

Need to replace a very old cover that they don't make anymore. I was able to get a custom fit cover for it.

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Juan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Obsessed — absolute perfection
September 18, 2024

Bought replacement cushions for a West Elm patio set. Aside from the anxiety of entering in the measurements, the entire process was fantastic. Quality is top notch, fabric selections were great, order updates were thorough, and shipping time was super fast.

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Annie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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I got what I was looking for!
September 18, 2024

Designers worked with me to provide covers for 3 Bromic heaters on my patio. I wanted flaps on the end that would close with velcro, and 6 velcro straps reaching across the heater to snug up the middle. They did a great job.

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Deborah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Exactly What We Wanted
September 18, 2024

This experience was great. I designed my window screens and Covers and All created them to perfection. Happy!

Date of experience: September 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dianne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!