On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This was such a seamless process. We put in our measurements, picked out the cover and MAGICALLY it arrived perfect! Fitted like a glove. Highly recommended!
Covers & All make it very simple to design custom covers. They follow through with questions and the customer is left fe
Eli g like they really care about your needs.
Thank you Sarah, for the appreciation! We're delighted to know that you enjoyed our customizations. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.
Excellent service and professional staff
Very happy with the service received
Hey Christine! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Whole process was very easy -order with exact measurements and quality - easy
Hello! We're pleased to know that you found our website user-friendly and had a positive experience with your purchase. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Other than a few days it took to get my cover, overall it was a pleasant experience. Great product!
Hey Alexander! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The vinyl coverings on the cushions on our 2015 Nitro XL toy hauler had started to peel severely. Ordered custom covers from Covers & all using their custom sizing options. Covers came very quickly from India where they are manufactured. The canvas fabric is of very good quality. The quality of manufacturing was excellent! The new cushions fit perfectly on the cushion frames and padding and hopefully will give good service for years to come.
When I realized that I had once again ordered products from an overseas based manufacturing company I was quite concerned having had SEVERAL bad experiences with very slow delivery. But these guys kept me informed of the production status and the little extra I paid for their intermediate level priority shipping really paid off. I think we received the replacement covers in under two weeks from India using FedEx international service.
Thank you for sharing your experience! We're glad to hear that our communication and priority shipping exceeded your expectations, especially after your previous concerns with overseas deliveries. We strive to ensure timely updates and fast service, and we're happy FedEx international helped get your replacement covers to you so quickly. If you ever need anything else, we're here to help!
This is our second custom order and we are very impressed with the quality of their products.
Hey Walt! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good...
Covers fit perfectly.
Order processed quickly and delivered on time.
Hey Joyce! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We ordered a pre-cut cover for our L-Shaped outdoor furniture and it fit perfectly. The cover arrived sooner than expected and it high quality; I have no doubt it will protect our couch and table for years to come!
Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have ordered multiple times from Covers & All. They are reasonably priced, accurate with my order and prompt in delivering.
Hey Annette! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with us are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Excellent quality, fair price and super fast return from order placement to receipt. Great product
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my 4th order. Wish I had known about you years ago. Great quality, and speedy manufacture/delivery from a long way
This is my second order and I am pleased with their professionalism.
Hey Bill! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Have ordered several items from this company and am always pleased. Customer service is great too if you have questions.
Hey Sally! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Expert staff narrows down any issues using email communication & pictures and delivers the product I wanted. Currently own 5 different types of covers, happy with all of them.
Thank you for your fantastic review! We’re thrilled to hear that our team was able to address issues through effective communication and that you’re happy with all five types of covers you own. Your satisfaction is our priority, and we’re glad to have met your expectations. If you have any more needs or questions, please don’t hesitate to reach out. We look forward to serving you again!
Easy to order. Shipped within the week. Customer was excellent
Hey Danielle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was just what I needed. Gave new life to my outdoor patio couch set after my original cushion had started to shred from wear. Seamless ordering & arrived so fast! Will definitely use again if have additional needs!
Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Tim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
At times somewhat difficult to understand exactly what measurements were being misunderstood. It took a lot of communication to finalize the details. When all done, there were still somewhat of misfits because of the miscommunication. I did need to modify my grill cover on my own because it was to necessary to have side extensions since I fold the side boards down in storage.
The pizza oven could have been longer overall. It is a bit short on two points.
Thank you for sharing your experience with us. We apologize for the communication challenges that led to the misfit of your grill and pizza oven covers. Your feedback is invaluable in helping us improve our processes, ensuring that future orders meet your exact specifications. If there's anything else we can do to rectify this situation or assist with any future orders, please don’t hesitate to let us know. We’re committed to making sure your next experience is seamless.
Nebraska winters can be tough. The outdoor panels from Covers & All provide great wind protection, but allow a clear view to enjoy the outdoor beauty.
Hey Steve! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Walter! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!