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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,045
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Ohio
1 review
0 helpful votes
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We just purchased as a sample to see if it would fill our needs and it did

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Margaret! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Louisiana
1 review
0 helpful votes
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Just beautiful
September 16, 2024

My husband loved the quality! It fits great over our fire pit. So glad I made the purchase.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diandra! We are delighted to hear that your husband is pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Outdoor seat covers
September 16, 2024

Such fast service. The product is fantastic quality for the price. When I put my order in it kicked back, saying I needed to try again later. I assumed my order didn't go through. I was surprised when the covers arrived without an email of confirmed purchase.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your positive review! We’re glad to hear that you’re happy with the fast service and fantastic quality of the product. We apologize for any confusion regarding your order confirmation, and we appreciate your patience in the process. If you ever need further assistance or clarification, feel free to reach out. We’re here to ensure everything runs smoothly for you!

Utah
1 review
0 helpful votes
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Great covers
September 16, 2024
Updated review

A perfect solution for anything that needs a custom size cover.
The ordering process is simple.
Good quality.
I've ordered from here before and have been with all their products.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Love my new covers...
June 1, 2022
Previous review

We've ordered twice from Covers and All... the process is simple and efficient.
The quality exceeded our expectations.

Date of experience: June 1, 2022
Delaware
1 review
0 helpful votes
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Good quality, easy ordering!
September 16, 2024

Site had good measuring guide for custom size sail. Fast delivery. Good follow up to order.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Custom Coverpit Cover
September 16, 2024

I bought a hexagon shaped fire pit several years ago and the manufacturer no longer provided replacement covers. No other manufacturers offered covers, so I ordered a custom one from Covers & All. It came quickly, fit correctly, was priced reasonably and was of high quality materials. I'll definitely go back to Covers & All for future custom covers in the future.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Just right and best price
September 16, 2024

The patio cushions fit perfectly. Shipping was fast. The price was lower than expected for custom cushions.

Date of experience: September 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good
September 16, 2024

Pretty good quality esp for price and being custom Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above Mentioned above

Date of experience: September 5, 2024
Texas
2 reviews
0 helpful votes
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Great quality and I would order again
September 16, 2024

Great ordering experience easy instructions and customer service.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Love My covers
September 16, 2024
Updated review

This is my second cover order and I appreciate your products. They are just what I expected!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your kind review! We’re thrilled to hear that your second cover order also met your expectations and that you’re pleased with our products. Your continued trust in us means a lot, and we look forward to serving you again. If you need anything else, just let us know!


Perfect fit for my Kitchen Bench!
December 2, 2022
Previous review

Very easy! Had the color I wanted, good price, liked that I could unzip, take off and wash!

Date of experience: December 1, 2022
New Mexico
1 review
0 helpful votes
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Very high quality covers
September 16, 2024

I've ordered three custom covers and they've all been exactly what I ordered. The "Cover Tuff" material is far more heavy duty than the flimsy covers you buy on Amazon. It's worth the extra cost and time if you want to really protect your stuff, especially in harsh weather.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your review! We’re delighted to hear that the custom covers have met your expectations and that you’re pleased with the durability of the "Cover Tuff" material. Your feedback is invaluable to us. If you need any further assistance or have additional orders in mind, we’re here to help. Thank you for choosing us!

Illinois
1 review
0 helpful votes
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Great service
September 16, 2024

Order was a perfect fit. The Delivery was quick and timely. I will definitely order again.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your fantastic review! We're thrilled to hear that your order was a perfect fit and that the delivery was prompt. Your satisfaction means a lot to us, and we look forward to serving you again in the future. If you need anything else, please feel free to reach out!

Pennsylvania
1 review
0 helpful votes
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Perfect fit
September 16, 2024

The order arrived on time and fit perfect. I did not believe this ever would work. But it did.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Came quickliy
September 16, 2024

No issues and merchandise arrived sooner than expected. Lois good.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great - just what I hoped for
September 16, 2024

I was looking for a cover for an oddly shaped outdoor exercise machine, and this was perfect. It arrived promptly, fit perfectly and seems of very high quality. Go, India!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jill! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Nice product. Difficult to get ordered
September 16, 2024
Updated review

The covers from this company are very nice. But I've never had it that difficult to try to define the dimensions of the cover. I needed as this one.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael, Thank you for your feedback! We reached out to you because your cabinet had a curve on the side, and we wanted to ensure that this detail was included in the custom cover for a perfect fit. We apologize if this caused any inconvenience. We are here to help, so please don’t hesitate to contact us if you encounter any issues in the future.


Easy to order!
March 28, 2022
Previous review

Easy to order! And many options

Date of experience: March 27, 2022
Florida
1 review
0 helpful votes
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Fantastic experience
September 16, 2024

Ordered online and received within a week...wish there were more colors is my only issue

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your positive review! We’re pleased to hear that your order arrived quickly and that you’re satisfied with the service. We appreciate your feedback about color options and will take it into consideration for future updates. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Good business
September 16, 2024

Easy on line service, clearly to follow process. Very much satisfied.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Felicitas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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Always done right!
September 16, 2024

I love how Covers & All make sure everything is ok b4 they make my orders. They do everything and more to ensure I will be happy

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jill! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great service, great fit n covers
September 15, 2024

I've been looking for a while to get new covers for my yard cushions. When I found this I thought too good to be true! But I thought I'd give it a try and I'm glad I did. I measured and put in my order. Didn't take too long and I received the product and it fits perfect! I only goofed up on one part my own mistake, on two of the cushions I put in the wrong color. But it's OK. I would've preferred them all to be sky blue but I have two that are beige. I just goofed because I was so busy trying to get the right measurements because it was a L shape cushions that I forgot to check the color. I had already done the other four rectangles, and put in the color for them and I guess I just thought I didn't need to put in the color again. My fault. Anyways they're all nice. The service was good and they came in short order. I don't know how they'll hold up as I just got them but they look a lot better than what was out there. They seem well made and the zippers work good.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your wonderful review! We're thrilled to hear that the covers fit perfectly and that you’re pleased with their quality and our service. We understand how easy it is to make a mistake when placing an order, and we're glad you’re still happy with the end result. If you need any assistance or have questions about the covers in the future, feel free to reach out. We look forward to serving you again!