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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Excellent Service & Covers
September 15, 2024

We love how easy it is to order covers. Measurements are all included

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donna! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Iowa
2 reviews
0 helpful votes
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Great
September 15, 2024

Beautiful love them ××××××××××××××××÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷=÷=÷======÷÷÷== =// ==5////===#÷//_<<_/$//=_9

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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Cover fits well and seems very sturdy
September 15, 2024

Ordering process was easy. I chose Covers and All because I could customize the size

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
2 reviews
0 helpful votes
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GREAT OPTIONS!
September 15, 2024

Not my first time shopping Covers & All. Every experience and product has been great!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey GZ! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Quality products
September 15, 2024

Web site was very easy to navigate, well made products, and reasonable prices.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gerry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Utah
1 review
0 helpful votes
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Patio furniture covers
September 15, 2024

Very good quality workmanship and material. Arrived on time. Thank you

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Roger! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great overall experience!
September 15, 2024

Website was very easy to find exactly what I wanted. Ordering was a breeze

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Larry! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with us are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Perfect as always
September 15, 2024

We have ordered multiple covers and never been disappointed!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with us are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Colorado
1 review
0 helpful votes
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Don't hesitate to buy from Covers & All!
September 15, 2024

I hesitated for years to buy a cover for an ugly cable box in our backyard because, well frankly other stuff took precedence around the house, but I should've just bought it years ago! It looks SO much better now. Covers & All did a great job with customer service and took the time to make sure I was ordering what I needed. Then they made the cover quickly and shipped it fast! Order follow up was on point as well. I will absolutely buy other items from them!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your review! We’re thrilled to hear that your new cover has made such a positive difference and that you had a great experience with our customer service. It’s wonderful to know that our team could assist you effectively and ensure a smooth ordering process. We look forward to helping you with any future needs and appreciate your support. If you have any more questions or require assistance, don’t hesitate to reach out!

Texas
1 review
0 helpful votes
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Cover review
September 15, 2024

Highly recommend to anyone looking for a custom cover for anything!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for the high recommendation! We're delighted to hear that you're so pleased with our custom covers. Your endorsement means a lot to us, and we're glad we could meet your needs. If you need any further assistance, we're here to help. We look forward to serving you again!

Oregon
1 review
0 helpful votes
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Fabulous
September 15, 2024

Everything was fabulous from the ordering too the end product.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with us are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Great company
September 15, 2024

There was no need for contact with the company after ordering.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tana! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Niche Products
September 15, 2024
Updated review

Purchased several products from these folks. All fit well - no more "baggy" covers for generic designs. Fabrication was clean with no rough or missing seams. Lots of basic designs to choose from, plus a custom option. But measure well and carefully because you will get exactly what you asked for!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to use site
August 29, 2024
Previous review

Easy to use site -- plenty of options

Date of experience: August 19, 2024
Virginia
1 review
0 helpful votes
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Dear Lovesac…
September 15, 2024

Dear Lovesac…While I purchased the sofa from you, I must express my disappointment with your overpriced covers. I found that these alternative covers are not only of superior quality but also custom-made and a fraction of the price.

-Saavy Designer

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Heath! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Good roller blinds for outside porch
September 15, 2024

The shades arrived made to order. Everything seems to be complete. Quality is good, but they could probably notch it up a little bit with the seams on the edges of the cut. Measurements looked accurate.

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elliott! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Great Job
September 15, 2024

Ordered a cover for a round gas firepit. Fit was perfect and material appears to be high quality. Thank you for doing a Great Job!

Date of experience: September 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Good Quality and Fast Service
September 15, 2024

Thanks for providing a custom, excellent quality product. The tree covers have work just as expected and should last as long as our new trees do.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Would purchase again
September 15, 2024

I would purchase again! Great quality. Weather resistant. Covers look beautiful. They are great value too. I looked for custom covers and stumbled on the website. I put in the measurements and in about a week, I received them. I was emailed every step in the process. This is a great company.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Courtney! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
5 reviews
13 helpful votes
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As advertised
September 15, 2024

Easy to order, quick shipment and the finished product was well made and packaged.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Fire pit cover
September 15, 2024

Great all around, easy to order and to select all the dimensions that I needed.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!