Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,051
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Kathy F.
Unfollow Kathy F.
Share Review
Report Review

Good Quality and Fast Service
September 15, 2024

Thanks for providing a custom, excellent quality product. The tree covers have work just as expected and should last as long as our new trees do.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Courtney X.
Unfollow Courtney X.
Share Review
Report Review

Would purchase again
September 15, 2024

I would purchase again! Great quality. Weather resistant. Covers look beautiful. They are great value too. I looked for custom covers and stumbled on the website. I put in the measurements and in about a week, I received them. I was emailed every step in the process. This is a great company.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Courtney! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
5 reviews
13 helpful votes
Follow ANDREW G.
Unfollow ANDREW G.
Share Review
Report Review

As advertised
September 15, 2024

Easy to order, quick shipment and the finished product was well made and packaged.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Fire pit cover
September 15, 2024

Great all around, easy to order and to select all the dimensions that I needed.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
1 review
0 helpful votes
Follow Phillip E.
Unfollow Phillip E.
Share Review
Report Review

Everything was great, no issues. Fast shipping and delivery.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Phillip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
2 reviews
0 helpful votes
Follow Deane W.
Unfollow Deane W.
Share Review
Report Review

Easy to order.
September 14, 2024

Easy to order. They kept me in the loop during the process from fabrication to finish, to shipping.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Deane! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Georgia
2 reviews
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Quality. Strong. Value.
September 14, 2024

Just as I hoped it would be. My wife loves it. Strong, durable, affordable and excellent customer service.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your review. We’re thrilled to hear that the cover met your expectations and that your wife loves it! It’s great to know you find it strong, durable, and affordable. Thank you for highlighting our customer service. Your satisfaction is our priority. If you need anything else, we’re here to help!

California
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

Very happy with the final product. I was worried that there were so many measurements it would not fit, but the design team at Covers&All stepped me through the measurement process and provided a complete design before everything was finalized.
Thank You

Date of experience: September 4, 2024
New Hampshire
3 reviews
0 helpful votes
Follow Eileen C.
Unfollow Eileen C.
Share Review
Report Review

Fine
September 14, 2024

Don't have time. I liked the product. We'll see how it gets through the winter

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eileen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

Change order was well received
September 14, 2024

Put in a change order in sizing and it was handled promptly and efficiently. Even though I delayed the order, I still got the cover when the original order was placed.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow MattH R.
Unfollow MattH R.
Share Review
Report Review

Another great product from Covers & All
September 14, 2024

This is our third cover from Covers & All. I keep coming back because they do such great work. This piece was a bit tricky and I really appreciate all their great communication prior to making the product.

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Share Review
Report Review

Great!
September 14, 2024

Works perfectly, great quality. Arrived quickly and fit well.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
Follow Linda Z.
Unfollow Linda Z.
Share Review
Report Review

The online ordering process was easy. After placing the order I received a few questions about specific areas in our swings. This attention to details insured that our covers fit perfectly. The covers were made, shipped, and arrived quickly. We are very pleased with the look, feel, and quality and highly recommend this company.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Sean H.
Unfollow Sean H.
Share Review
Report Review

Nice product
September 14, 2024

My custom covers arrived and look great. Size was spot on and look very durable. Waiting for late fall to place on my screen porch windows.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sean! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Boyd J.
Unfollow Boyd J.
Share Review
Report Review

The cover fit well.
September 14, 2024

The experience was very good and went well. I will use them again when the time comes.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Boyd! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
Follow Bill M.
Unfollow Bill M.
Share Review
Report Review

Very Pleased!
September 14, 2024

As noted above, the product is high quality, the fit is great and the price was very reasonable.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bill! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Edward R.
Unfollow Edward R.
Share Review
Report Review

Perfect!
September 14, 2024

3 measurements. Plenty of choices! Now my custom, well-made cover is in place! Thanks!

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your review! We're thrilled to hear you're pleased with your custom cover and that it fits perfectly. Enjoy your new cover. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
2 reviews
0 helpful votes
Follow Greg B.
Unfollow Greg B.
Share Review
Report Review

Fit exactly
September 14, 2024

Slightly more costly than other covers but I was able to only order a cover for the table without the side skirts making it easier to store the cover and neater in appearance. I'll use again

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your positive feedback! We're thrilled to hear that the cover fit exactly as you needed and that the ability to customize your order made a difference. We appreciate your understanding about the cost and are glad the cover’s design works well for you. If you need anything else or have any questions in the future, please feel free to reach out. We look forward to serving you again!

Rhode Island
1 review
0 helpful votes
Follow Caroline Z.
Unfollow Caroline Z.
Share Review
Report Review

Received my order
September 14, 2024

All went smoothly. We are very pleased. No issues And fits well.

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Caroline! We are delighted to hear that you are pleased with our product. May I kindly ask you to reconsider your rating based on the experience you had with us? A positive rating will encourage us to continue providing efficient service to every customer. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Jeffrey X.
Unfollow Jeffrey X.
Share Review
Report Review

Well made product
September 14, 2024

The directions and the form for the measurements
Very helpful

Date of experience: September 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!