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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,036
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Utah
1 review
0 helpful votes
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Don't send me emails
September 1, 2025
Updated review

Don't send me emails or I'll flame you again and again over and over and over again

Date of experience: August 22, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Roger! We’re truly sorry for any inconvenience caused. We respect your preferences and will make sure your email address is unsubscribed from our mailing list. Thank you for bringing this to our attention.If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Uploading photo was clunky
July 5, 2025
Previous review

Uploading photo was clunky

Date of experience: June 24, 2025
Georgia
1 review
0 helpful votes
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Fits Perfectly
September 1, 2025

Easy to order and fits perfectly. This is the 3rd cover I have ordered from Covers & All and will continue to as I need more in the future. I highly recommend them.

Date of experience: August 22, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Craig! Thank you for your continued trust in us! We’re delighted to hear that your cover fits perfectly and that you found the ordering process easy. It means so much to know this is your third order and that you highly recommend us. We truly value your loyalty and look forward to serving you again in the future!

New York
1 review
0 helpful votes
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Love my new cover
August 31, 2025

Easy to customize my cover by giving measurements. Will definitely use your company again in the future.

Date of experience: August 21, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Oklahoma
1 review
0 helpful votes
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Buyer Beware
August 31, 2025

I purchased a cover for my BBQ. The cover material meets expectations. But, it has a large zipper down the front. They install a wimpy plastic zipper that is not going to hold up. The zipper failed within one year. And, conveniently, they won't warranty the zipper. They offered to sell my another zipper. But, if I'm going to pay someone to put it in, I'll source a heavy duty zipper. Edit: After posting this review, someone from the company reached out. They offered to replace the entire cover for the meager cost of shipping. That is a fair correction. However, I know that I'm on borrowed time with the same zipper design. If the company takes their product seriously, they'll incorporate a heavy-duty zipper for outdoor applications.

Date of experience: August 20, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey George! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New Jersey
1 review
0 helpful votes
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Kitchen and Grill Area
August 31, 2025

Experience was excellent with the various designers. There was a lot of collaboration and time spent to get the measurements as close as possible. At no time did I feel rushed during the process.

Date of experience: August 21, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Michael! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Love doing continued business with covers & all.
August 29, 2025
Updated review

Love doing continued business with covers & all.
I'm a repeat customer.
Will buy again.
Thank you Shawn H.

Date of experience: August 19, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Thank you, Shawn! We truly value your continued trust and loyalty. It means a lot to know you enjoy doing business with us and we’re honored to have you as a repeat customer. We look forward to serving you again soon! If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Checked if delivered.
January 27, 2025
Previous review

Great customer service. Good product.
Will order again in the future.

Date of experience: January 17, 2025
Colorado
1 review
0 helpful votes
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The cover was delivered within the time frame they stated. Communication was good.

Date of experience: August 19, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Paul! Thank you for your wonderful feedback! We’re delighted to know your cover was delivered on time and that you had a smooth experience with our communication. We truly appreciate your trust and look forward to serving you again! If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great Experience
August 29, 2025

After I placed my order, I decided that I wanted grommets. They were happy to add them and I received exactly what I needed. I will definitely order from Covers & All again.

Date of experience: August 19, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Kathryn! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Same as above
August 28, 2025

Overall it was a very pleasant experience. I'm so happy customer service answers all your questions.

Date of experience: August 18, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Elizabeth! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

District of Columbia
1 review
0 helpful votes
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Wrong size cover
August 28, 2025

Ordered wrong demesion twice would not give a refund tried to use company dashboard website would not process cancelation 24 hours after ordered

Date of experience: August 18, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey William! We sincerely apologize for the inconvenience you’ve experienced. After reviewing your order, we can see that it was placed with the default dimensions and had already entered the fabrication stage, which is why we were unable to make changes or process a cancellation at that point. We do understand how frustrating this must have been for you.We also noticed that you reached out to our support team, and they provided a resolution regarding your concern. Please know that we value your feedback and will take it into consideration as we work to improve both our ordering process and website functionality, so situations like this can be avoided in the future.

New Jersey
1 review
0 helpful votes
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Great product, great price
August 28, 2025

Found this company on-line and read through the reviews and decided to place an order for an outdoor L sectional and table from West Elm.
The instructions on how to measure were straight forward and made even easier with a step by step picture guide to ensure accurate measurements.
Before the actual production, I was sent a schematic of the cover so that I could recheck my measurements.
The covers were a perfect fit, with no sags or gaps and had just enough space to comfortably put them on.
Very satisfied with this decision.

Date of experience: August 18, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Patricia! Thank you for sharing such detailed feedback! We’re delighted to know the measurement guide and schematic helped make the process simple and accurate. It’s wonderful that the covers fit perfectly and met your expectations. We truly appreciate your trust in us and are so glad you’re satisfied with your decision.If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Couch and Chair Covers
August 28, 2025

I placed the order with measurements as directed online. The Company reverted back the next day with a set of cover sketches and dimensions for confirmation. After a few back and forth confirming details on measurements, I confirmed that the designer builds in 1-2 inches of extra width and length to allow easier putting on and taking off. As the Couch and chairs have 2" legs, I went 1" shorter on the depth so that the elastic corners could fit snugly on the legs, thus keeping the sides of the covers off the ground. The order was confirmed and actually arrived two days ahead of estimated delivery. Each cover came in a nice little bag. The craftmanship is excellent and the covers fit very well. I would definitely order from these guys again.

Date of experience: August 18, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey John! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great covers and customer service.
August 27, 2025

Quality is good, customer service is attentive. I would recommend this company.

Date of experience: August 17, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Joe! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Amazing customer service!
August 27, 2025

The team was amazing working on this--they wanted to make sure the measurements were correct. After looking at my photos --they picked up that some of my cushions were Bolster types. And even then their expertise shined when my measurements didn't make sense. I am very pleased with this company! And the quality or material as well. They did not proceed until everything was officially finalized.

Date of experience: August 21, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Sakshi! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Glad to discover your business
August 27, 2025

I thought when I wrote above would be enough but if you must, but I initially ordered the cushions I thought I had selected both cushion and cover but upon reviewing my order email the day after I placed the order, I noted that it showed cover only. I was really ecstatic about the price of just the covers but was able to get in touch with via chat to make sure that cushions came with the covers. I got the line that my order had already gone to production but I thought you better be able to add the cushions or I'm going to be really upset. So it did happen and it actually doubled the cost of the cushions. After looking all over the Internet for pre-made 14 inch by 14 inch cushions and seeing the prices they were offering, this custom job was really a pretty good deal especially given that there was a 25% off sitewide sale.

Date of experience: August 17, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hi Ben, Thank you for sharing your detailed experience. We apologize for the confusion with the cushion and cover selection during checkout, and we’re glad our team was able to assist you through chat. We appreciate your patience and are pleased to know that the custom cushions worked out as a good solution, especially with the ongoing promotion. Your feedback is valuable and will be taken into account as we continue improving the ordering process.

Virginia
1 review
0 helpful votes
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Perfect fit and quality
August 27, 2025

Ordered a cover for our small wood stack. Perfect fit and quality materials

Date of experience: August 17, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

District of Columbia
1 review
0 helpful votes
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Excellent customer service!
August 27, 2025

It covers my chair completely! The team and I went back and forth to ensure a precise fit. The end result is very pleasing!

Date of experience: August 17, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Glanatta! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Accurate
August 27, 2025

Made as ordered. First one was way to big, so I ensured this one had no leeway and it was perfect.

Date of experience: August 17, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Peter! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very satisfied with the covers
August 26, 2025

I ordered a lot of covers for all of our new outdoor furniture. Our furniture is from Serena and Lily and while they sell covers to fit their furniture, the standard cover for the modular couch we bought wouldn't fit because we configured the couch differently. I wanted all of the covers to match, so I searched for custom cover companies. I'm glad I came across covers and all... all of our covers fit perfectly and as a bonus, I could pick the color (which I like better than the Serena and Lily option), and as an extra bonus, the overall cost ended up being cheaper. I really appreciate how covers and all sent mockups for approval and verified all of the measurements (some of which I adjusted before placing the final orders)... the covers fit perfectly and look great. (I just put them on, so will have to see how they hold up to the test of time, but they look and feel like they are high quality.)

Date of experience: August 16, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hey Julie! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Know before you order
August 26, 2025

I ordered a 12 x 24 foot cover for our Pergola. I thought i had ordered a white one. When it came in it was actually blue. I need to return the incorrect one. Need a RA # and a return label to get our money back. I reordered the correct one and it has arrived. Please sent a return label so i can ship out the wrong one. I have also sent 2 sets of pictures.

Date of experience: August 16, 2025
Veeni M. — Covers & All USA Rep
8 months ago

Hi Kurt, We’re sorry to hear about your experience.

As per the latest update, a refund has been processed for the incorrect order. We hope this resolves the matter. Should you require any further assistance, please don’t hesitate to reach out — we’re always happy to help.