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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,038
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Custom Covers
September 27, 2024

Easy ordering and nice prices. Received it in a timely manner.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Fountain Cover
September 27, 2024

The cover fits perfectly. I also am happy with the quality. I will order from Covers and All again if I need additional covers.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serving you again.

California
1 review
0 helpful votes
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Good communication with fast delivery considering custom made.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Exactly what I ordered and expected
September 27, 2024

Great product great company to buy from. Measurements were accurate based on what I orderdd

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Reginald! We are delighted to hear that you are pleased with our product and had a positive experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great Cover Fits like a glove
September 27, 2024

Sent in measurements. They sent back a picture confirming the measurements. The order came in ahead of schedule. The quality of the materials is excellent. Great workmanship!

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Cistom cover for outdoor table
September 27, 2024
Updated review

Simple ordering process.
Very fast delivery.
Excellent quality.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


This is a 2nd order easy to place an order
October 11, 2022
Previous review

This is a 2nd order easy to place an order.

Date of experience: October 11, 2022
North Carolina
1 review
0 helpful votes
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Very efficient servicing.
September 27, 2024

Pleased with the product. Reasonably priced. Arrived in a timely manner.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mindy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Patio cover
September 27, 2024

We purchased cover all for enclosing patio in backyard. Very pleased with quality and price. Have previously purchased 1 for sides of front porch. Very pleased. Came with grommets and weighted chain at bottom of tarp. Highly recommend.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scarlet! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent service and quality product
September 26, 2024

Very helpful links to fulfill my order were sent promptly after speaking directly with a sales representative

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stu! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Responsive
September 26, 2024

I liked that there was feedback and questions before finalizing

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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A little too tall
September 26, 2024

Slightly taller than ordered. Good customer service though

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Derek! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any questions or need any assistance, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Outdoor cushion covers
September 26, 2024

I appreciated the attention to detail and the time they took to ensure each cushion cover was made to the right measurements.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
2 reviews
0 helpful votes
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Seems to be well made but doesn't block as much sunlight as I thought it would.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stanley! Thank you for your feedback. We’re glad to hear that you find the product to be well made, though we’re sorry to learn it’s not blocking as much sunlight as you expected. If you need assistance in selecting a product with more sun-blocking capabilities or have any other concerns, please feel free to reach out. We’re here to help and want to ensure you’re completely satisfied with your purchase.

Arizona
1 review
0 helpful votes
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Great company
September 26, 2024

Fast and accurate. Easy to order and they give you great directions on how to measure.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peggy! We are delighted to hear that you are pleased with your ordering experience and had a positive experience regarding the instructions given to measure. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fan cover
September 26, 2024

Custom made for outdoor BBQ fan. Perfect fit, matches other covers we have made with personalized America inscription

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with customizations and our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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2nd timer, won't be the last
September 26, 2024

From pricing g to communication about my order to product quality, I love this company! Will continue to use, again and again.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! Thank you so much for your fantastic review! We’re thrilled to hear that you’re continued part of us and also we're happy to hear that you’re pleased with our pricing, communication, and product quality. Your continued support means a lot to us, and we look forward to serving you again and again. If you need anything else or have more projects in mind, feel free to reach out!

Florida
1 review
0 helpful votes
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Review
September 26, 2024

Great website and follow through via email as far as options for order prior to producing it. Once received our bbq cover logo was wrapped up but some surfaces of the logo were touching which when separated to open, tore the logo. I would recommend them but also they need to take a few more moments to fully protect the logo printed.

Date of experience: September 16, 2024
Texas
1 review
0 helpful votes
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Great online experience. We're able to take the measurements. The fit and construction were great.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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The fit and finish of the covers for our two deck chairs is amazing. I will definitely be ordering more of these products in the future.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product fit and finish. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive. Looking forward to serve you again.

Ohio
1 review
0 helpful votes
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We had some uncommonly sized thick cushions. This was the most inexpensive way to Refresh the cushions. Being able to cover them versus getting all new ones was a great solution.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!