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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,041
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Kentucky
2 reviews
0 helpful votes
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Seems to be well made but doesn't block as much sunlight as I thought it would.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stanley! Thank you for your feedback. We’re glad to hear that you find the product to be well made, though we’re sorry to learn it’s not blocking as much sunlight as you expected. If you need assistance in selecting a product with more sun-blocking capabilities or have any other concerns, please feel free to reach out. We’re here to help and want to ensure you’re completely satisfied with your purchase.

Arizona
1 review
0 helpful votes
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Great company
September 26, 2024

Fast and accurate. Easy to order and they give you great directions on how to measure.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peggy! We are delighted to hear that you are pleased with your ordering experience and had a positive experience regarding the instructions given to measure. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fan cover
September 26, 2024

Custom made for outdoor BBQ fan. Perfect fit, matches other covers we have made with personalized America inscription

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with customizations and our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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2nd timer, won't be the last
September 26, 2024

From pricing g to communication about my order to product quality, I love this company! Will continue to use, again and again.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! Thank you so much for your fantastic review! We’re thrilled to hear that you’re continued part of us and also we're happy to hear that you’re pleased with our pricing, communication, and product quality. Your continued support means a lot to us, and we look forward to serving you again and again. If you need anything else or have more projects in mind, feel free to reach out!

Florida
1 review
0 helpful votes
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Review
September 26, 2024

Great website and follow through via email as far as options for order prior to producing it. Once received our bbq cover logo was wrapped up but some surfaces of the logo were touching which when separated to open, tore the logo. I would recommend them but also they need to take a few more moments to fully protect the logo printed.

Date of experience: September 16, 2024
Texas
1 review
0 helpful votes
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Great online experience. We're able to take the measurements. The fit and construction were great.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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The fit and finish of the covers for our two deck chairs is amazing. I will definitely be ordering more of these products in the future.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product fit and finish. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive. Looking forward to serve you again.

Ohio
1 review
0 helpful votes
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We had some uncommonly sized thick cushions. This was the most inexpensive way to Refresh the cushions. Being able to cover them versus getting all new ones was a great solution.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Good
September 26, 2024

The cover is great but I didn't take in consideration that my burn pit has a foot rest around so my cover doesn't fit down over it but other then that the cover is good

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Samantha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Thanks again!
September 26, 2024

Seriously the absolute best place to shop for replacement cushion covers! A++++

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shannon! Thank you for your feedback. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Excellent product
September 26, 2024

Easy to order, fast delivery. My cover fits perfectly and is just what I wanted.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Beth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Awesome cover!
September 26, 2024

Easy to order and will definitely be using covers and all again.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brenna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Fire pit cover
September 26, 2024

Very nice cover, fits perfectly and made of quality material.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great Service
September 26, 2024

Excellent Company from ordering to shipping to packages Highly recommended

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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1st phase for back deck, excellent so far!
September 26, 2024
Updated review

First or 4 sides, west side almost finished. Mire details to follow

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent product, service, and delivery!
October 9, 2022
Previous review

Excellent product, service, and delivery!

Date of experience: October 8, 2022
Oregon
1 review
0 helpful votes
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Excellent
September 26, 2024

Excellent quality, exactly what I ordered at a reasonable price.

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dierdre! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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I'd do it again!
September 26, 2024

This is my third order with Covers & All. Every custom cover was perfect. Quality materials and good craftsmanship. They ship quickly too!

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Carrie! Thank you for your continued trust in Covers & All! We're thrilled to hear that your third order, like the others, was perfect. It’s great to know you’re satisfied with the quality and craftsmanship of our products. We look forward to serving you again soon!. If you have any further questions or need any assistance in the future, don't hesitate to reach out.

Utah
1 review
0 helpful votes
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Great covers. Easy ordering
September 26, 2024
Updated review

I have ordered several custom covers and am happy with each one. Thank you.

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Frank! Thank you for your support We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great products
September 26, 2024
Previous review

Great products. Easy ordering

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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Great cover and very reasonable pricing!
September 26, 2024

It was very easy working with Covers & All and the products are well made! The warranty is also excellent!

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Very satisfied with the product.
September 25, 2024

So far, so good. I am looking forward to the product quality living up to the description.

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dennis! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!