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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,041
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New Jersey
1 review
0 helpful votes
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Very satisfied with the product.
September 25, 2024

So far, so good. I am looking forward to the product quality living up to the description.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dennis! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Georgia
2 reviews
0 helpful votes
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Did this in a separate email
September 25, 2024

Did this in a request from site jabber. You should find it there.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Greg! Thank you for the update! We'll be sure to check for your feedback on Sitejabber. Your input is highly valued and we appreciate you taking the time to share your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Perfect fit
September 25, 2024

Easy purchase, quick delivery...lots of fabric choices, well constructed

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Everything from start to finish was perfect! THANKS for making it fast and easy! 5 stars plus!

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Easy ordering process!
Hope the cushion are as good! Thank you!

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christina! We are delighted to hear that you are pleased with your ordering experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Well made and quick delivery
September 25, 2024

This is our second time ordering from Covers & All for outdoor sofa covers. It's so nice to have custom sizes made to fit the exact furniture size so you don't have billowing material or pooling water in the rainy season. The communication to confirm sizing is great, the price is good, and the order arrived earlier than scheduled.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nicole! Thank you so much for sharing your experience with us! We're thrilled to hear that you're satisfied with your custom outdoor sofa covers. Having the perfect fit definitely makes a difference, especially during the rainy season. We're glad the communication and pricing met your expectations, and it's great to know your order arrived ahead of schedule. We look forward to serving you again in the future!

Delaware
1 review
0 helpful votes
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Outstanding
September 25, 2024

The design team was very patient and insured a good fit. And they all fit perfectly. My expectations were blown away!

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peggy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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It fits
September 25, 2024

The custom size required we wait a little longer, but it's exactly what we wanted and it's still ride within a couple of weeks. Perfect thank

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nick! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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I had to keep calling to discuss measurements. I asked for y'all to call me several times but no one would. Yall just kept sending messages

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for sharing your feedback, Reesie. We sincerely apologize for any inconvenience you’ve encountered. We will use your feedback as an opportunity for improvement with our team. Your satisfaction is our top priority. If you have any further questions or need assistance in the future, please feel free to reach out to us. We’re here to help and ensure that your experience with us is a positive one!

North Carolina
1 review
0 helpful votes
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Good
September 25, 2024

Payments would be easier with PayPal. Lots of back and forth, but they turned out well

Date of experience: September 15, 2024
Texas
2 reviews
10 helpful votes
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Perfect fit
September 25, 2024

Cover was made to my measurements. Very nice looking. Received on date expected. No complaints. Would recommend to anyone looking for a good cover. Reasonable price for what I needed. Would definitely order from here again.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Toni! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Better than expected
September 25, 2024

Happy with my purchase! Came better than expected!

Thank you

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chrystal! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Amazing turnaround
September 25, 2024

Quality product and easy to order. Delivered in less than 4 days. 👍

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Perfect covers for outdoor furniture
September 25, 2024

We recently ordered some covers from Covers & All for two different outdoor couches. They arrived recently, and we are very impressed with both the quality of the material and how well they fit our couches. During the ordering process, we provided some pictures and the covers and all made some important modifications to our order based on this pictures which was very useful. Highly recommend Covers & All quality outdoor furniture covers.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great fit!
September 25, 2024

Went through several iterations with a cover designer. Sent several follow up dimensions. It paid off as our grill cover with some customizations fit perfectly.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Eb! Thank you for your feedback! We're thrilled to hear that the cover designer's efforts and the customization paid off for your grill cover. It’s great to know that the fit is perfect and that you’re satisfied with the final product. If you need any more assistance or have additional orders in the future, don’t hesitate to reach out!

Illinois
1 review
0 helpful votes
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Perfect fit and quick turnaround
September 25, 2024

Needed custom sized covers and these are fantastic. Quick delivery even on custom sizes.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Sizing always correct on custom covers. Material is top rate.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our fitting and product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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New cover
September 25, 2024

Happy with product and protection it will give our outdoor furniture from weather

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrea! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Perfect fit!
September 25, 2024

Perfect fit for our handmade piece of furniture. It will protect it throughout the winter with months of snow!

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Cover
September 25, 2024
Updated review

Good. Easy to use and quality is good.just what we needed. Will order from them again.

Date of experience: September 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jessica! We are delighted to hear that you are pleased with ordering experience and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


The material is a great quality
September 19, 2024
Previous review

The material is a great quality.

Date of experience: September 9, 2024