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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Kentucky
1 review
0 helpful votes
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Exactly as I ordered
September 25, 2024

I was surprised how well made these are. The material is very durable. I was very happy with my order.

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Bar table cover
September 25, 2024

Excellent product. Solid and well made. Have tried other sites. Their stuff lasts, won't go anywhere else.

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wayne! Thank you for your positive feedback. We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Fast service
September 25, 2024

I ordered a special size cover for our spa. It was correctly made and arrived quickly.

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Greg! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Very satisfied
September 25, 2024

Great quality product and such Fast service! Very satisfied!

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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From the on line order to the completed cover for my grill everything was simple and timely Found on net

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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This is my second order with Covers and All and is just as good, if not better, than the first! The custom fit is perfect!

Date of experience: September 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! Thank you so much for sharing your experience with us! We're thrilled to hear that you're satisfied with your previous order. Having the perfect fit definitely makes a difference. We look forward to serving you again in the future!. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Perfect!
September 25, 2024

It was easy to order exactly what I needed. Shipping was fast and on time as well. When I recived my order I was impressed with the quality of the product and was excited to see if it would fit correctly. The fit was perfect!n

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Great Covers!
September 25, 2024

Covers fit perfectly and are good quality. Would buy again.

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Carolyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Fantastic
September 25, 2024

Great ordering process, excellent quality. Will be my only stop for covers in the future.

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Waiting to serve you again.

Tennessee
1 review
0 helpful votes
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Good quality- poor communications
September 25, 2024

It is a shame that the English Language is so difficult to master

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Thom, thank you for your feedback. We're pleased to hear you're satisfied with the product quality. However, we regret learning about your disappointment with our communication. Your feedback is important to us, and we've shared it with the relevant team to help improve the customer experience.

Tennessee
2 reviews
0 helpful votes
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As described!
September 25, 2024

Provided dimensions and they arrived as described and requested and fit perfectly!

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Hope! We are delighted to hear that you are pleased with our product fitting and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great value
September 25, 2024

Service was quick and helpful. Quality was beyond my expectations for the price!

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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My custom tarp/groundsheet was easy to order. It arrived quickly and appears to be a high quality piece of gear.

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Delbert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Excellent quality, perfect fit
September 25, 2024

The cover is perfectly made to our fire table's dimensions. I can tell it's high enough quality to hopefully last many Wisconsin winters!

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product fitting and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
2 reviews
0 helpful votes
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Great quality
September 25, 2024

Found exactly the size and color for a bench cushion cover replacement at a great price!

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Megan! We're glad to hear that you found the perfect size and color for your bench cushion cover replacement! It's great to know that you're happy with the price too. If you need any further assistance or have more projects in the future, we'd be happy to help!

Georgia
1 review
0 helpful votes
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Thick, waterproof, well-fitting!
September 25, 2024

We are very satisfied with the look of the cover. The cover is very well-fitting, as it should be: they verified the measurements multiple times.

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Renee! We are delighted to hear that you are pleased with our product fitting and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Its all good
September 24, 2024

Zipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper works Trump2024

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Blackout blinds
September 24, 2024

Their website easy to navigate, price was fair, product works well. Ordered side rails to help with more darkness during the day as work nights. Not the best design they use for them and they are cut too short. Still will have gaps at the top. My window is a double window so wish they would send more than 2 brackets for stability reasons when opening and closing. Product looks good and well designed. Works with ease and is a good block shade. Would buy again.

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Iain! Thank you for your feedback! We're glad to hear that the blackout blinds are working well for you and that you find the product well-designed. We appreciate your input on the side rails and bracket design. Your comments about the cut length and the number of brackets are valuable, and we'll be sure to pass them along to our team for consideration in future designs. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Iowa
1 review
0 helpful votes
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I haven't had a chance to install yet.
September 24, 2024

Easy to pick the options I needed. Prices are great. Timely fulfillment and arrival.

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with your user friendly experience and prices of our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Two covers and both are perfect.
September 24, 2024

They really know what there doing. Completely satisfied. Unbelievable selection of options.

Date of experience: September 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Johnny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!