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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Minnesota
1 review
0 helpful votes
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Fantastic
September 25, 2024

Great ordering process, excellent quality. Will be my only stop for covers in the future.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Waiting to serve you again.

Tennessee
1 review
0 helpful votes
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Good quality- poor communications
September 25, 2024

It is a shame that the English Language is so difficult to master

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Dear Thom, thank you for your feedback. We're pleased to hear you're satisfied with the product quality. However, we regret learning about your disappointment with our communication. Your feedback is important to us, and we've shared it with the relevant team to help improve the customer experience.

Tennessee
2 reviews
0 helpful votes
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As described!
September 25, 2024

Provided dimensions and they arrived as described and requested and fit perfectly!

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Hope! We are delighted to hear that you are pleased with our product fitting and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great value
September 25, 2024

Service was quick and helpful. Quality was beyond my expectations for the price!

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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My custom tarp/groundsheet was easy to order. It arrived quickly and appears to be a high quality piece of gear.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Delbert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Excellent quality, perfect fit
September 25, 2024

The cover is perfectly made to our fire table's dimensions. I can tell it's high enough quality to hopefully last many Wisconsin winters!

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product fitting and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
2 reviews
0 helpful votes
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Great quality
September 25, 2024

Found exactly the size and color for a bench cushion cover replacement at a great price!

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Megan! We're glad to hear that you found the perfect size and color for your bench cushion cover replacement! It's great to know that you're happy with the price too. If you need any further assistance or have more projects in the future, we'd be happy to help!

Georgia
1 review
0 helpful votes
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Thick, waterproof, well-fitting!
September 25, 2024

We are very satisfied with the look of the cover. The cover is very well-fitting, as it should be: they verified the measurements multiple times.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Renee! We are delighted to hear that you are pleased with our product fitting and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Its all good
September 24, 2024

Zipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper workszipper works Trump2024

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Blackout blinds
September 24, 2024

Their website easy to navigate, price was fair, product works well. Ordered side rails to help with more darkness during the day as work nights. Not the best design they use for them and they are cut too short. Still will have gaps at the top. My window is a double window so wish they would send more than 2 brackets for stability reasons when opening and closing. Product looks good and well designed. Works with ease and is a good block shade. Would buy again.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Iain! Thank you for your feedback! We're glad to hear that the blackout blinds are working well for you and that you find the product well-designed. We appreciate your input on the side rails and bracket design. Your comments about the cut length and the number of brackets are valuable, and we'll be sure to pass them along to our team for consideration in future designs. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Iowa
1 review
0 helpful votes
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I haven't had a chance to install yet.
September 24, 2024

Easy to pick the options I needed. Prices are great. Timely fulfillment and arrival.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with your user friendly experience and prices of our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Two covers and both are perfect.
September 24, 2024

They really know what there doing. Completely satisfied. Unbelievable selection of options.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Johnny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Round cover for gazebo
September 24, 2024

Customer service during ordering process was vey helpful. Thought the green color shown on site was more green, but the color we received works well. We bought it to cover the top of an open fret-work six-roundsided gazebo. It works well.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bonnie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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Better quality than expected
September 24, 2024

The whole process was pretty easy and I'm older and not great at ordering things online….you never know how the quality of something is until it's in your hands….These are better than expected…
The only thing, which I am happy to adjust my project to make them work, is the measurement is 1"
Wider than what I ordered……but that's fine….Im happy with the product and the price was great.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
2 reviews
5 helpful votes
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Very satisfied
September 24, 2024
Updated review

Prompt service. Great product. This is the third shade I've ordered and am very satisfied with all

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy web site
August 22, 2024
Previous review

Easy web site.

Date of experience: August 12, 2024
Utah
1 review
0 helpful votes
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Good business, bad delivery.
September 24, 2024

The product is Great.the company who delivered it messed-up, it was only by luck, that the home they delivered it too knew me me,so I was able to go get it from them.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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The Perfect Bench Cover
September 24, 2024

Excellent product at a wonderful price. It fits perfectly and looks like a new piece of furniture! Great quality. I would definitely recommend and buy again.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Maureen! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Cover for my treadmill
September 24, 2024

I measured as I was asked and was updated as it was made and delivered and even after delivery.

Date of experience: September 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Better than the original covers
September 24, 2024

Amazing detail and quality. Easily and noticeably better than the original covers for my cushions. The fabric is durable and the zippers are quality. Even the internal flap of fabric to prevent zipper snags was a welcomed surprise!

Date of experience: September 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rob! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Owner and operation manager
September 24, 2024

The cover was perfect exactly what I imagined. The quality looks good and it was done in a timely fashion with a good price. Thank you, Mike.

Date of experience: September 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!