Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Owner and operation manager
September 24, 2024

The cover was perfect exactly what I imagined. The quality looks good and it was done in a timely fashion with a good price. Thank you, Mike.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

A whole new look and on budget!
September 24, 2024

I had been searching everywhere for a cost effective way to update the cushions on a vintage wicker set. Sizes were not typical. Covers for all was perfect and the price was more than reasonable... amazing quality fabric and workmanship, perfect fit from my measurements, and they arrived faster than expected! Ordering was also easy!
I could not be happier with my purchase!

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Outdoor cycle needed protection
September 24, 2024

Measurements of the cover were spot on and the material great for outdoor weathering

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Barn front covers
September 24, 2024

Needed to cover hay in an open front building and still get circulation

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! Thank you for the positive feedback! We're delighted to hear that the cover worked perfectly for your needs and allowed for proper circulation while protecting the hay. If you need any more products or have further questions, feel free to reach out. We’re here to help!

California
1 review
0 helpful votes
Follow Jonathan J.
Unfollow Jonathan J.
Share Review
Report Review

Not the fit I was hoping for.
September 24, 2024

Communicated well to get specs but still not exact fit. Not sure how the dimensions are still off by 3-4 inches.Came in a plastic wrapped bag. Damaged on delivery scuffed the cover and nearly tore a whole in cover. Not sure why shipped this way.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Jonathan, we apologize for the inconvenience caused. We strive to deliver high-quality, customized products and ensure secure packaging to prevent any issues. Since you’ve encountered a problem, please raise a ticket through the "Help & Support" section of your website account, and our team will assist you promptly.

Pennsylvania
2 reviews
0 helpful votes
Follow Bethany K.
Unfollow Bethany K.
Share Review
Report Review

Outdoor cover
September 24, 2024

Great product, fabric is exactly as advertised! Looks great on my deck and water beads off it!

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bethany! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
Follow Ronald J.
Unfollow Ronald J.
Share Review
Report Review

Jkjkhhhjj
September 23, 2024

Gjyfcvjkjn hkigx udfhtdd hgffvhijbb jhgfcbjn gffhijnnbhh

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

California
1 review
0 helpful votes
Follow Stella T.
Unfollow Stella T.
Share Review
Report Review

Love my cover!
September 23, 2024

Great quality and fast shipping! This is 3 cover I have order and will continue to order all my covers from Covers and all!

Date of experience: September 13, 2024
Arizona
1 review
0 helpful votes
Follow Kevin F.
Unfollow Kevin F.
Share Review
Report Review

Excellent experience and product.
September 23, 2024

Easy of ordering, good clear website instructions for measuring, and when it arrived, it was perfect. Very happy.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with your experience with us and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Pam J.
Unfollow Pam J.
Share Review
Report Review

Very satisfied
September 23, 2024

Well made. Wish I had gotten them years ago. Would definitely order again.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pam! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

Washington
1 review
0 helpful votes
Follow Ronald S.
Unfollow Ronald S.
Share Review
Report Review

It as I ordered and even more!
September 23, 2024

Flawless, without a hitch. Customer service and emails were always on time and informative. Shipping notices were emailed.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronald! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Illinois
1 review
0 helpful votes
Follow Cecil M.
Unfollow Cecil M.
Share Review
Report Review

Satisfied
September 23, 2024

My custom order delivered on time and was exactly what I ordered.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cecil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
2 reviews
0 helpful votes
Follow Tim M.
Unfollow Tim M.
Share Review
Report Review

Custom Covers delivers quality products in a timely fashion.
September 23, 2024
Updated review

I've ordered from them before. Products are always on time and as designed.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tim! Thank you for your continued support. We are delighted to hear that you are pleased with our product AND service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I love the ability for custom sizing
December 3, 2023
Previous review

I love the ability for custom sizing

Date of experience: December 3, 2023
Pennsylvania
1 review
0 helpful votes
Follow Gary K.
Unfollow Gary K.
Share Review
Report Review

Absolutly love the cover.
September 23, 2024

I like how I can add my specific measurements.
This cover ROCKS! Way better than off the shelf covers. Appears durable has eyelet gromets and drawstrings. Fits my glass fire pit perfectly. I feel it will stand the test of time. I even had it monogramed with my name/address in case it blows off in the wind. Whomever finds it will know exactly who to return it to. Workmanship seems solid.
I highly recommend Coversansall.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
2 reviews
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

Excellent products
September 23, 2024

Excellent quality product that fits great. Production, shipping and receipt was very timely.

Date of experience: September 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

Stunning work
September 22, 2024
Updated review

Jove was amazing to work with. He is the best person to have in your company.

Date of experience: September 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Amazingly durable, I've purchased several covers and...
October 18, 2022
Previous review

Amazingly durable, I've purchased several covers and all are great quality!

Date of experience: October 18, 2022
California
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Quality product
September 22, 2024

Smart plan to request picture of equipment. Impressive quality. Just make sure measurements are correct and all communications clear.

Date of experience: September 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your feedback! We're glad you found our request for a picture of your equipment helpful. It ensures we can provide the perfect fit for your custom cover. Your satisfaction is our priority, and we look forward to assisting you with future needs.

California
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Share Review
Report Review

Very satisfied.
September 22, 2024

The experience was seamless from end to end. A great value for the money.

Date of experience: September 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
Follow Keith S.
Unfollow Keith S.
Share Review
Report Review

Excellent buying experience
September 22, 2024

An excellent product at a great price. Have ordered previously and will do so again.

Date of experience: September 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We are delighted to hear that you are pleased with our product quality and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
Follow Thomas I.
Unfollow Thomas I.
Share Review
Report Review

Sheepdog
September 22, 2024

It was a very good experience. I actually enjoyed working with the mock-ups to create what I wanted.

Date of experience: September 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! Thank you for sharing your feedback! We're delighted to hear that you enjoyed working with the mock-ups to create your custom product. It's great to know that you had positive experience with us. If you have any further needs or if there's anything else we can assist you with, please feel free to reach out.