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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Overwhelmingly positive experience, reasonably priced and extremely good quality product, it really is as the website depicts it. I wouldn't hesitate to buy from them again.
Within an hour of ordering I made a change.
I didn't hear for weeks, then was told it was bring sent. THEN got told U was too late.
The emails were to some obscure European place not USA
Hey Jonathan! As per our records, your concern has been addressed and a free replacement has been offered. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
So easy to order and the quality of the covers is excellent. I could not be happier with my purchase. Covers and All USA is one of the best companies that I have had the pleasure of working with.
Hey Wency! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great communication, worked with me to get the measurements right. Fast delivery, it fits perfect and is high quality. Thank you so much.
Hey Tim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Had a specific delivery timeline based on international travel itinerary. Upgrading the shipping to "priority" (at extra cost) indicated the order would be delivered in the required timeframe. That did not happen. Only after repeated outreach did I get a response from Covers refunding the upgraded shipping cost. I've not seen the product & cannot speak to the quality as I had to depart before the product arrived.
Hello Dominic, we truly apologize for the inconvenience caused. We always aim to deliver orders on time, but unfortunately this delay happened due to unforeseen circumstances. Our team has already refunded the shipping charges, and we genuinely appreciate your feedback as it helps us improve our customer experience.
After ordering the cover, I was given tracking info. Signed for postage was used. The cover was received relatively quickly and fits perfectly and seems good quality and well made.
Hey Robyn! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had ordered a cover for a off shaped shuffleboard table. I had used the original dimensions from the store and uploaded pictures too. The team helped me in taking in all the details and to get a great fit. I couldn't be happier with the final cover.
Hey Jeff! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
First cover for our spa was very good. Fit, construction and had a heavy feel due to the weight of the material. We purchased another cover expecting similar quality but were slightly disappointed in the new cover. The cost was much higher but the material quality feels much lower than the original cover. Time will tell.
Hello James, thank you for rating Covers&All. If you have any concerns, please feel free to raise a ticket from your Covers&All account. Our team will surely look into it and assist you further.
The price seemed reasonable in the market, the process of getting approval of the design before proceeding was sound and the items were as expected. The one thing that could be improved is to provide notification and tracking of the delivery, which is something we get with most online purchases. We had no idea when they were coming and then they just turned up without notification.
Hey Richard! We are delighted to hear that you are pleased with our pricing and service. Regarding your concern, we do share the tracking details with our customers so they can track the package movement.
If you have any further questions or need any assistance in the future, please don’t hesitate to reach out. We're here to help and ensure your experience with us remains positive!
The product stuck of chemicals when I received it. I washed it in the tub once, then drained the water & rinsed it with Downey to get rid of the smell, but some of the liquid Downey stuck to the cover, so I drained the water again and scrubbed off the Downey and it smells better now. I also don't like the fact that the tag says the cover is flammable & to avoid danger of suffocation please keep this cover away from children. I haven't put it in the backseat yet to see how it fits.
Hi Susan, thank you for your feedback. We’re glad the odor has improved after cleaning, and we understand your concerns about the tag, it’s a standard safety guideline. We hope the fit works well, and please feel free to reach out if you need any help.
Thank you to the team for listening to my concerns and taking action. I want to share that the cover iteself is made of some of the best material - just pay attention to what you're ordering and get the insurance... If something is wrong, they make it right. I'm very excited and patiently awaiting the replacement to arrive. I'm sure it will be perfect. Thanks team.
Thank you, Amir, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I found the measurements were out slightly smaller than I said but managed to add some wood in the gap to make fit
Also some parts missing to tie down the roller blind so had to buy own from Amazon
No instructions so YouTube it bit over all the product is good
Hi Ann, thank you for your feedback! We're glad to hear you found the overall product good. We’re sorry about the sizing difference, missing tie-down parts, and lack of instructions, your feedback has been shared with our team for improvement. We truly appreciate your support!
The site was super easy to use. The covers showed up quickly and fit perfectly. The prices are good and Im really happy with my purchase. I want to cover everything now!
Hey Ashley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very satisfied with the product and the response from customer service.
With my limited experience with materials and critical dimensions the end product is acceptable
Hey Max! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
When ordering a pool cover from this site, the cover we were trying to order was supposed to be a cover with straps and concrete anchors. We were charged almost $1100 and we received a cover with no straps and only had water bags as the securing method.
We were told it was our error and they would not provide us with a full refund.
I went back to the same website and link we ordered from previously and acted as if I was going to place a new order to see what we may have done wrong... and the photos, product details and even the installation guide all leads us to believe we are ordering a cover with straps and concrete anchors. Nowhere does is lead us to say we are receiving a cover with water bags as a securing method.
The website is extremely misleading and falsely advertised. Would absolutely not recommend this company. We are still trying to return this product and get a refund. Waiting for a manager to call us back
Hi Gerald, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I've used Covers & All to make custom covers for all our pool furniture and most recently for a woodbox cover to fit our caravan. It arrived today and fits perfectly!
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I received an email delaying delivery date of 16 March but no updated delivery date. I emailed on 17 March with no response then the parcel arrived (I think today) & I am away interstate. Thankfully my neighbour saw it & picked it up for me.
Hi Marianne, We sincerely apologize for the lack of clear updates regarding your delivery and the delay in responding to your email. We will ensure better and more timely updates moving forward. We’re glad to know your parcel was safely received, and your feedback is valuable to us and will be considered to improve our service.
Cover was a great deal thinner than I thought it would be. Very flimsy and I was disappointed with it. I thought it would be close to 3mm. That was why I ordered it from you.
Hi Darryl, We sincerely apologize that the cover did not meet your expectations in terms of thickness. The item delivered matches the specifications mentioned on our website at the time of purchase, however we regret that it did not align with what you had in mind. We are continuously working on improving our product offerings and will take your feedback into consideration as we do so.
After ordering two previous 'standard' covers for my double side burner, this custom made one is just perfect. It fits securely and is a sturdy fabric, unlike the commercial ones which were much too large and loose.
Hey Cynthia! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My covers are simple rectangular sheets. The material looks good and durable. A couple of the folds on the corners were a bit sloppy but other than that I'd still recommend them.
Hey Andy! We are delighted to hear that you are pleased with our product and service. We will surely consider your feedback regarding the packaging to further improve the customer experience. If you have any further questions or need any assistance in the future, please don’t hesitate to reach out. We're here to help and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Sue! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!