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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,038
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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California
1 review
0 helpful votes
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Was great, We are so happy that we found a cover that would fit our beautifully made picnic table Husband made it 30 yrs ago and it's beautiful. To be able to cover it for the winter with this cover is a blessing. Always used big cumbersome tarps. Now easy to get on and off and well protected.

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeanette! Thank you for your wonderful feedback! We’re thrilled to hear that the ordering process was easy, the shipment was fast, and the cover fits your picnic table perfectly. It’s fantastic to know that our cover is protecting such a special piece of furniture made by your husband. We’re glad we could provide a solution that’s both practical and effective compared to previous tarps. If you need anything else or have more projects in the future, feel free to reach out!

California
1 review
0 helpful votes
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All good
September 27, 2024

All good but here I have to type in at least 50 characters. Communication is fine but over communication is annoying. Your product is great and if high quality.

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! Thank you for your honest feedback! We're glad to hear that you're satisfied with the product quality and appreciate your comments on communication. We’ll take your feedback into account and work on finding the right balance to ensure it’s helpful without being overwhelming. If you have any other thoughts or need assistance in the future, feel free to reach out. We appreciate your feedback!

Georgia
1 review
0 helpful votes
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Fits perfectly!
September 27, 2024

I have a small tabletop fire pit and the original cover ended up with a hole sitting outside all year. I looked everywhere for a cover that would fit, and ended up with one that was way too big. I found Covers & All and my expectations were pretty low that I could get a cover that actually fits. And to my surprise, it does! It fits perfectly! And the material is very heavy duty and will definitely protect my fire pit. I'm so glad I found you!

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Holly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great cover
September 27, 2024

Great product for the price and fits the grill great and looks good

Date of experience: September 17, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent
September 27, 2024

Exactly what i ordered-- I measured, ordered and it arrived exactly as describes

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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Fire Pit Cover
September 27, 2024
Updated review

Communication from covers and all could be better about the order

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Smita! Thank you for your feedback. We're sorry to hear that you found the communication regarding your order lacking. We strive to provide clear and timely updates and good customer support will take your comments into consideration to improve our service. If you have any specific concerns or need further assistance, please let us know. We appreciate your input and are here to help ensure your satisfaction.


The address lines are not working properly
September 6, 2021
Previous review

The address lines are not working properly. 2nd line does not register in the mailing address. I had to delete the apartment # from the 2nd line and then input same on the first line, and that did the trick.

Date of experience: September 6, 2021
Illinois
1 review
0 helpful votes
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Durability
September 27, 2024

Very quick service for a custom order. Surprisingly quick. Looks very durable just a bit larger than ordered but looks very good installed. Wish I would have thought of venting on the sides before I ordered but I may be able to take to a shop or just make cututs my self. Again thanks for the quick turnaround and for the exellent work.

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Flavio! Thank you for your feedback! We’re pleased to hear that you’re happy with the quick service and the durability of your custom order. We understand the sizing concerns and appreciate your flexibility. If you need any advice on adding vents or have any other questions, feel free to reach out. We’re here to help!

Tennessee
1 review
0 helpful votes
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Fantastic
September 27, 2024

Excellent customer service and product. We love our covers

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Traci! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Perfect fit for my Patio Furniture
September 27, 2024

I have purchased several things from Covers & All and every one has been exactly what I wanted. They look great too.

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dave! Thank you for your continued trust. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Custom, but fast!
September 27, 2024

Although the cover was made to my specs, it came quickly and of very nice quality!

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
2 reviews
0 helpful votes
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101% satisfaction
September 27, 2024

PRODUCT: material was of the highest quality - robust and thick. The sizes were excellent as they fit my ottomans and their lids perfectly, giving them a highly attractive new appearance.
SERVICE: the company shows great attention to detail; it contacted me immediately whenever it felt I had not given precise information as to what I wanted. In fact, the frequent contacting me made me think the company was trying to wear me out as a scam, lol

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Osei! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Glider cushions
September 27, 2024

Great experience and happy to find a company that can make custom covers for a vintage glider. We are happy to give this piece many more years.

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jamy! Thank you for your kind feedback! We’re delighted to hear that you had a great experience and are happy with the custom covers for your vintage glider. If you ever need anything else or have more custom projects, feel free to reach out.

Florida
1 review
0 helpful votes
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Quality as always
September 27, 2024

This is the 3rd time we have ordered covers for new outdoor furniture. The measurements are exactly how we expected, and the quality of the material is excellent for the brutal Florida weather.

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alyssa! Thank you for your continued trust in us! We're thrilled to hear that this is your third time ordering covers and that you’re satisfied with the precise measurements and material quality. We’re grateful for your loyalty and look forward to helping you with future orders. If you need anything, don’t hesitate to reach out!

Florida
1 review
0 helpful votes
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Great
September 27, 2024

Covers and all makes it extremely easy and affordable to create a custom cover!

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Very happy!
September 27, 2024

I was a little concerned at first, but when I got the custom covers I ordered, I was truly impressed with the quality of the product. I've already ordered more! The value you get for the price is excellent! Also, I got them a lot faster than I thought I would.

Date of experience: September 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lawrence! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
2 reviews
0 helpful votes
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First class customer service
September 27, 2024

Communication was fast and precise to ensure a perfect fit of my item

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fit "like a glove"!
September 27, 2024

Very happy with my custom cover. The fit was perfect and the material is great!

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Custom cover
September 27, 2024

High quality cover for a punching bag. Perfect fit and great quality

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Greg! We are delighted to hear that you are pleased with our product quality and fitting. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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More than satisfied.
September 27, 2024

I sent in a request for a rectangular screen. After sending pictures the designers wanted to miter the corners to match the opening. I would have made the rectangle work. But the shape they made fit the opening perfectly and I have to agree it looks better. Thank you.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jack! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
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New fire pit
September 27, 2024

All very good thank you. I would highly recommend this company.

Date of experience: September 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Larry! We are delighted to hear that you are pleased with your experience with us and thanks for the recommendation. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!