Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I took measurements of my grill and uploaded a photo. Before creating the grill cover, Covers & All sent me a diagram of what the cover would look like and asked me to double check my measurements. After confirming my measurements, Covers & All kept me posted on when I could expect my grill cover. On the day it was shipped I received an update and the cover was delivered on time and looks great.
We purchase 4 covers for our deck furniture. Everything fit great, they are a little long but that's most likely on me the measure taker. LOL. I think our furniture will be well protected for the PNW rainy weather!
Hey Michelle! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It is a great product but the steps and the timing of the steps made the process a bit challenging at times.
Hello Ed, thank you for your feedback. We’re happy to hear that you’re satisfied with the product you received. However, we are sorry to note your disappointment with the order process. As a custom business, our goal is always to provide a perfectly tailored cover based on the product’s specific requirements, and our team was reconfirming the dimensions to ensure a proper fit. However, we will surely consider your feedback to make the customer experience better.
Love the interaction around the design and the assurance of an accurate final product
Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fast and outstanding work
My backyard furniture looks like new
Hey Mohamed! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product came as purchased. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words.
Hey Michael! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Seamless experience and we received exactly what we needed to cover our patio furniture.
Hey Maria! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality, timely delivery. Very happy. Would have been great if you has a transparent cover also.
The support I received was excellent. They question my dimensions and they were right to question them and made it right sized. Also, they made sure that everything was in the right place including the zipper in the straps. Excellent company.
Hey Gary! Thank you for your wonderful feedback! We’re thrilled to hear that our support team was able to assist you effectively and ensure the cover was perfectly sized and positioned. We appreciate your recognition and are glad to know you’re satisfied with our service and the final product. If you need any further assistance, please feel free to reach out.
This custom-made cover for my outdoor heater is fantastic! It fits perfectly, providing full protection against the elements. The material is durable and weather-resistant, ensuring the heater stays dry and clean. The craftsmanship is excellent, with reinforced stitching that adds to its longevity. It's easy to put on and remove, and the sleek design complements the outdoor setup. Highly recommend it for anyone looking to protect their heater and extend its life!
Hey Raj! Thank you for your fantastic review! We’re thrilled to hear that your custom-made cover for the outdoor heater fits perfectly and provides full protection. It’s great to know you’re impressed with the material's durability, weather resistance, and the craftsmanship. If you ever need assistance or have more projects in the future, don’t hesitate to reach out. We truly appreciate your recommendation!
Great, fast service, fit perfect, exactly as I expected. Heavy duty material, great quality.
Hey Steven! Thank you for your feedback! We’re glad to hear that the cover for your large rectangle table and chairs met your expectations. It’s great to know that the fit is perfect and that you’re pleased with the heavy-duty material and quality. If you have any other questions or need further assistance, please feel free to reach out. We appreciate your business!
You don't value my time so screw you /////////////////////////////////////////////////
Hey Gary! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
It was easy to order, the product is awesome, and received very quickly.
Hey Jacque! Thank you for your feedback! We're thrilled to hear that your ordering experience was easy, the product met your expectations, and that you received it quickly. If you need any assistance or have more orders in the future, feel free to reach out. We appreciate your support!
It was extremely easy to find the right cover and enter especificación. Great work on the webpage to ease customer experience. Delivery was quicker than expected
Hey Angel! Thank you for your feedback! We’re delighted to hear that you found the process easy and that the cover fits perfectly. It’s great to know that our website made the experience smooth and that your delivery was quicker than expected. If you need any further assistance or have more projects in the future, feel free to reach out. We appreciate your support!
The covers have withstood their first winter in MN. So far, no complaints except they do stain with snow
Hey Fahad! Thank you for your feedback! We’re glad to hear that the covers have withstood their first winter in Minnesota. We appreciate you letting us know about the staining with snow; this is valuable information for us. If you have any concerns or need further assistance, please don’t hesitate to reach out. We’re here to help!
Good, the shade seems to be fine. Long term use will tell over time.
Hey Carrie! Thank you for your feedback! We’re glad to hear that the shade seems to be working well so far. We hope it continues to meet your expectations over time. If you need any assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your business!
The quality is so so good. It exceeded my expectations. This will be my go to recommendation and will be what I purchase for anything outdoor in the future. Love the abundance of designs and support.
Hey Kristina! Thank you for your amazing feedback! We’re thrilled to hear that the quality exceeded your expectations and that you'll be recommending us for future outdoor purchases. We're glad you enjoyed the variety of designs and support as well! If you ever need assistance with future orders, feel free to reach out. We truly appreciate your support!
Just received. The initial quality looks great. A lot of. Communication was made to ensure correct measurements. Very happy with end product.
Hey Kyle! Thank you for your feedback! We’re thrilled to hear that you’re very happy with the cover and that the communication regarding measurements was effective. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business!
They were very diligent about making sure all of the measurements were correct. They fit great!
Hey Doug! Thank you for your feedback! We’re delighted to hear that you're satisfied with the fit and that our team was diligent in ensuring the measurements were correct. If you need any further assistance or have more projects in the future, feel free to reach out. We appreciate your support!
Daybed cover was a perfect fit & a very good quality of material was used
Hey Cathy! Thank you for your feedback! We’re thrilled to hear that the daybed cover is a perfect fit and that you’re happy with the quality of the material. If you have any other questions or need assistance in the future, feel free to reach out. We appreciate your business!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Lawrence! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!