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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Kansas
1 review
0 helpful votes
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Very Thorough
September 28, 2024

I took measurements of my grill and uploaded a photo. Before creating the grill cover, Covers & All sent me a diagram of what the cover would look like and asked me to double check my measurements. After confirming my measurements, Covers & All kept me posted on when I could expect my grill cover. On the day it was shipped I received an update and the cover was delivered on time and looks great.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lawrence! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Great Product
September 28, 2024

We purchase 4 covers for our deck furniture. Everything fit great, they are a little long but that's most likely on me the measure taker. LOL. I think our furniture will be well protected for the PNW rainy weather!

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michelle! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Great product
September 28, 2024

It is a great product but the steps and the timing of the steps made the process a bit challenging at times.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello Ed, thank you for your feedback. We’re happy to hear that you’re satisfied with the product you received. However, we are sorry to note your disappointment with the order process. As a custom business, our goal is always to provide a perfectly tailored cover based on the product’s specific requirements, and our team was reconfirming the dimensions to ensure a proper fit. However, we will surely consider your feedback to make the customer experience better.

New York
1 review
0 helpful votes
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Great service with a great product
September 28, 2024
Updated review

Love the interaction around the design and the assurance of an accurate final product

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy tool to measure
June 1, 2022
Previous review

Easy tool to measure. Hopefully it will fit

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Excellent work
September 28, 2024

Fast and outstanding work
My backyard furniture looks like new

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mohamed! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Great work!
September 28, 2024

Product came as purchased. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words. 50 words.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Austria
1 review
0 helpful votes
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Perfect fit
September 28, 2024

Seamless experience and we received exactly what we needed to cover our patio furniture.

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Maria! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great experience with the company.
September 28, 2024

Great quality, timely delivery. Very happy. Would have been great if you has a transparent cover also.

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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Great support until it was perfect
September 28, 2024
Updated review

The support I received was excellent. They question my dimensions and they were right to question them and made it right sized. Also, they made sure that everything was in the right place including the zipper in the straps. Excellent company.

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! Thank you for your wonderful feedback! We’re thrilled to hear that our support team was able to assist you effectively and ensure the cover was perfectly sized and positioned. We appreciate your recognition and are glad to know you’re satisfied with our service and the final product. If you need any further assistance, please feel free to reach out.


Great service
September 24, 2024
Previous review

Great service

Date of experience: September 14, 2024
Colorado
1 review
0 helpful votes
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Amazing Quality.
September 28, 2024

This custom-made cover for my outdoor heater is fantastic! It fits perfectly, providing full protection against the elements. The material is durable and weather-resistant, ensuring the heater stays dry and clean. The craftsmanship is excellent, with reinforced stitching that adds to its longevity. It's easy to put on and remove, and the sleek design complements the outdoor setup. Highly recommend it for anyone looking to protect their heater and extend its life!

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Raj! Thank you for your fantastic review! We’re thrilled to hear that your custom-made cover for the outdoor heater fits perfectly and provides full protection. It’s great to know you’re impressed with the material's durability, weather resistance, and the craftsmanship. If you ever need assistance or have more projects in the future, don’t hesitate to reach out. We truly appreciate your recommendation!

California
1 review
0 helpful votes
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Large rectangle table and chair cover
September 28, 2024

Great, fast service, fit perfect, exactly as I expected. Heavy duty material, great quality.

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steven! Thank you for your feedback! We’re glad to hear that the cover for your large rectangle table and chairs met your expectations. It’s great to know that the fit is perfect and that you’re pleased with the heavy-duty material and quality. If you have any other questions or need further assistance, please feel free to reach out. We appreciate your business!

Illinois
1 review
0 helpful votes
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A lot of fuss over a small purchase
September 28, 2024

You don't value my time so screw you /////////////////////////////////////////////////

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Colorado
1 review
0 helpful votes
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Amazing time-line.
September 28, 2024

It was easy to order, the product is awesome, and received very quickly.

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jacque! Thank you for your feedback! We're thrilled to hear that your ordering experience was easy, the product met your expectations, and that you received it quickly. If you need any assistance or have more orders in the future, feel free to reach out. We appreciate your support!

Washington
1 review
0 helpful votes
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Perfect fit, quick process
September 28, 2024

It was extremely easy to find the right cover and enter especificación. Great work on the webpage to ease customer experience. Delivery was quicker than expected

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Angel! Thank you for your feedback! We’re delighted to hear that you found the process easy and that the cover fits perfectly. It’s great to know that our website made the experience smooth and that your delivery was quicker than expected. If you need any further assistance or have more projects in the future, feel free to reach out. We appreciate your support!

Minnesota
1 review
0 helpful votes
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Sturdy fabric
September 28, 2024

The covers have withstood their first winter in MN. So far, no complaints except they do stain with snow

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Fahad! Thank you for your feedback! We’re glad to hear that the covers have withstood their first winter in Minnesota. We appreciate you letting us know about the staining with snow; this is valuable information for us. If you have any concerns or need further assistance, please don’t hesitate to reach out. We’re here to help!

Kentucky
1 review
0 helpful votes
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No thanks
September 28, 2024

Good, the shade seems to be fine. Long term use will tell over time.

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carrie! Thank you for your feedback! We’re glad to hear that the shade seems to be working well so far. We hope it continues to meet your expectations over time. If you need any assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your business!

Texas
1 review
0 helpful votes
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Amazing quality
September 28, 2024

The quality is so so good. It exceeded my expectations. This will be my go to recommendation and will be what I purchase for anything outdoor in the future. Love the abundance of designs and support.

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kristina! Thank you for your amazing feedback! We’re thrilled to hear that the quality exceeded your expectations and that you'll be recommending us for future outdoor purchases. We're glad you enjoyed the variety of designs and support as well! If you ever need assistance with future orders, feel free to reach out. We truly appreciate your support!

North Carolina
1 review
0 helpful votes
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Great cover
September 28, 2024

Just received. The initial quality looks great. A lot of. Communication was made to ensure correct measurements. Very happy with end product.

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kyle! Thank you for your feedback! We’re thrilled to hear that you’re very happy with the cover and that the communication regarding measurements was effective. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business!

Michigan
1 review
0 helpful votes
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Satisfied!
September 27, 2024

They were very diligent about making sure all of the measurements were correct. They fit great!

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Doug! Thank you for your feedback! We’re delighted to hear that you're satisfied with the fit and that our team was diligent in ensuring the measurements were correct. If you need any further assistance or have more projects in the future, feel free to reach out. We appreciate your support!

North Carolina
1 review
0 helpful votes
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Daybed cover
September 27, 2024

Daybed cover was a perfect fit & a very good quality of material was used

Date of experience: September 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cathy! Thank you for your feedback! We’re thrilled to hear that the daybed cover is a perfect fit and that you’re happy with the quality of the material. If you have any other questions or need assistance in the future, feel free to reach out. We appreciate your business!