Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Everything is fine
September 29, 2024

We have ordered covers for all of our deck furniture in the past. The product is excellent, the price is good, and the delivery is fast and convenent. Thanks a lot! The cover showed up promptly, the right size, etc. No complaints!

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! Thank you for your continued support. We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Andrew E.
Unfollow Andrew E.
Share Review
Report Review

Quality and durability.
September 29, 2024

I have ordered over a dozen covers now and all of them have fit precisely, and they hold up to a northeastern winter.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Easy!
September 29, 2024

Ordered a cover for our fire pit. Easy ordering process, quick delivery, fits just right. Hope it will last several years through our cold & snowy Colorado winters!

Date of experience: September 18, 2024
Oklahoma
1 review
0 helpful votes
Follow Jesse I.
Unfollow Jesse I.
Share Review
Report Review

Awesome
September 29, 2024

Product was easy to order and quickly shipped. Heavy duty. Swell

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jesse! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
Follow tugs L.
Unfollow tugs L.
Share Review
Report Review

I ordered this to cover my golf hitting mat setup. Customer Service helped ensure the dimensions were correct for my need and everything looks great!

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tugs! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Zachary E.
Unfollow Zachary E.
Share Review
Report Review

Good quality
September 29, 2024

Very well made and sturdy material. They don't fit super tightly so they're easy to get on, but a little loose compared to the originals. I would order them slightly smaller than the cushion if I did it again.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Zachary! We are delighted to hear that you are pleased with our product's material quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Molly I.
Unfollow Molly I.
Share Review
Report Review

Love love love!
September 28, 2024

Gave our outdoor furniture another several years of life! They look amazing! So easy to work with. Quick shipping and great quality for the price. Very pleased!

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Molly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Gene O.
Unfollow Gene O.
Share Review
Report Review

So far pleased with experience still have to put them on or post a review when it is done

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gene! Thank you for your feedback! We're glad to hear you're pleased with the experience so far. Once you've had the chance to put the covers on, feel free to reach out or post a review. We're here to assist with any questions or concerns you may have along the way. Looking forward to hearing how it goes!

Maine
1 review
0 helpful votes
Follow Kenneth W.
Unfollow Kenneth W.
Share Review
Report Review

Great products, great company!
September 28, 2024
Updated review

I have ordered several types of covers, and they have all been excellent. They are made with care out of quality materials. Highly recommended!

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kenneth! Thank you for your continued trust. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Quick and easy!
November 5, 2022
Previous review

Quick and easy!

Date of experience: November 5, 2022
New Jersey
1 review
0 helpful votes
Follow McGuire E.
Unfollow McGuire E.
Share Review
Report Review

Good Quality for the {roce
September 28, 2024

He fabric seems heavy enough to withstand the salt air as our offices are next to the water. While not a perfect fit, it does the job.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mcguire! We are delighted to hear that you are pleased with our fabric quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
Follow Amy G.
Unfollow Amy G.
Share Review
Report Review

Excellent Covers
September 28, 2024
Updated review

This is the 5th cover I have ordered and just ordered 2 more. Ordering is simple and they always check if they have questions before production.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Amy! Thank you for your continued trust in our products! We're thrilled to hear that you've been satisfied with all the covers you've ordered and that our team has been helpful in ensuring everything is just right before production. We truly appreciate your loyalty and look forward to serving you with the two new covers as well! If you need anything or have further questions, feel free to reach out anytime.


Order process was a breeze, quick turnaround and delivery.
August 11, 2024
Previous review

My couch is very large, it was difficult to find a cover that fit. Was able to custom order with their easy measuring guide. Very happy with the quality.

Date of experience: August 1, 2024
Colorado
1 review
0 helpful votes
Follow Kayla U.
Unfollow Kayla U.
Share Review
Report Review

There were minor measurement changes to the project I submitted. The individual I corresponded with was helpful, timely, and supportive with the changes that needed to be made.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you Kayla, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Louisiana
1 review
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

Product arrived in a 5 days with regular shipping from India. I ordered this product to cover my hot tub pergola to protect the deck structure and hot tub from the sun. Also for the shade when I'm using the tub. I ordered the cover to the exact dimensions of the lattice work area of the top of the pergola. The covers come with roughly 1.5-2" of overlap for the dimensions you order in both directions. This was exactly what I needed to fold it down about 1" down all four sides of the pergola to nail it down tight.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jim! Thank you for sharing your detailed feedback! It’s great to hear that the Waterproof Pergola Top arrived promptly and met your expectations for both sun protection and shade. The overlap you mentioned sounds like it worked out perfectly for securing the cover, providing a snug and secure fit. If you have any further questions or need additional assistance, feel free to reach out. We’re always here to help!

Oregon
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

……
September 28, 2024

………………………"…………………………."……………………………………………………….
…….
……

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jennifer! Thank you for five-star rating, we really appreciate it. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Ren G.
Unfollow Ren G.
Share Review
Report Review

Custom, not a one-and-done.
September 28, 2024

I ordered my table cover and checked it off my list, but since these are custom orders you really need to watch your email for follow-ups. They would have had this cover to me very quickly if I had been quick to respond, but when they sent the design for approval I just let it sit in my inbox a loooong time, so that's on me.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
2 reviews
0 helpful votes
Follow George A.
Unfollow George A.
Share Review
Report Review

Great quality
September 28, 2024

Quality product. Fits great. No problems with delivery and time of delivery

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey George! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Rebecca X.
Unfollow Rebecca X.
Share Review
Report Review

High Quality
September 28, 2024

A very high quality and durable product.
Highly recommend.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rebecca! We are delighted to hear that you are pleased with our product quality and durability. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Charity T.
Unfollow Charity T.
Share Review
Report Review

Communication
September 28, 2024

The product is great. I'm very happy with the finished cover. I do have to say my experience was frustrating. There were things that needed to be done and were not explained to me the first time I order. So my order was cancelled no notice no explanation. Need better communication.

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Charity! Thank you for your feedback. We're glad to hear that you’re happy with the finished cover, but we apologize for the communication issues you experienced during the ordering process. We strive to provide clear and timely information, and we're sorry that we fell short in your case. We'll make sure to address this with our team to improve our communication moving forward and prevent similar issues in the future. If you have any additional questions or need further assistance, please feel free to reach out. We value your feedback and are committed to enhancing our service.

Texas
1 review
0 helpful votes
Follow Kenny T.
Unfollow Kenny T.
Share Review
Report Review

The dimensions were a perfect fit for my pergola!
The materials were better than I expected and will definitely last a long time, thank you Covers & All 👍

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kenny! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

Perfect fit
September 28, 2024

Perfect fit. Good material. Very satisfied. AAA++++++++++

Date of experience: September 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!