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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Massachusetts
1 review
0 helpful votes
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First Time Customer
September 29, 2024

The Covers and All site was easy to find and very easy to navigate. It was simple to order covers the exact size I need, and the quality is great!

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! Thank you for your wonderful feedback! We're delighted to hear that you found our site easy to navigate and that you were able to order the perfect covers. We take pride in providing quality products and a smooth experience for our customers. If you need any assistance or have questions in the future, feel free to reach out. We look forward to serving you again!

Arizona
2 reviews
2 helpful votes
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Product quality is great, the fit of the product is not great.

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Daroll! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

California
1 review
0 helpful votes
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Sun roof and patio table covers
September 29, 2024

Great service, quality, and made as ordered! Would recommend to all.

Date of experience: September 19, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect fit, time will tell quality.
September 29, 2024

Very precise with measurements to make sure it fit as needed and it does. It's brand new so I don't know about longevity but hoping that it last for years.

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeremiah! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Product sample kit review
September 29, 2024

I looked at the so called heavy duty tarp fabric products and think that they are way too thin.
After serving in the military I am familiar with truly long lasting heavy duty tarp materials and these are not what I want for sure. Note: People will pay for quality but if it's not offered then we are being force fed cheaper products. I'm not one of those sheep.

I didn't need your entire product line of materials, just the two RV covers offered.

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Ranes, we apologize for the inconvenience caused. As a custom business, we understand that each customer has unique requirements and uses. We strive to offer a variety of materials to meet different needs and also provide the option to order a free sample kit from our website, allowing customers to better understand the materials before making a purchase. However, as your feedback is important to us, and we will certainly take it into consideration to enhance the customer experience.

District of Columbia
1 review
0 helpful votes
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Firewood rack covers
September 29, 2024
Updated review

The cover selection was easy and having the ability to custom size the covers was a bonus. Keep up the great work. Thanks

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our customization and available selections. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to place order
July 13, 2024
Previous review

Easy to place order. Being able to add photo is a nice touch.

Date of experience: July 3, 2024
Georgia
1 review
0 helpful votes
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Cover
September 29, 2024

Easy to understand ordering process with quick build and fast delivery!

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our user friendly ordering experience and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Once again a great product!
September 29, 2024

I've now ordered 6 covers for various items and all are made well and exceed my expectations for both quality and cost.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Pleased with the Covers
September 29, 2024

Overall, I would say my experience with *******@All was good. The product turned out very well and I'm happy with how it looks and fits.

The only improvement I would recommend is the review process before the covers are produced. I confirmed sizing on the first cover, no issues, submitted approval. Had some minor tweaks on the second Cover, resubmitted and waited for revisions. During the second review I had to resubmit the first cover that i already approved and had yo add pictures of the sectional, which I had already done in the initial process. Minor annoyance but a I'll definitely purchase covers from here again.

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kyle! Thank you for your thoughtful review! We're delighted to hear that you're pleased with the covers and their fit. Your feedback regarding the review process is valuable, and we understand how repetitive submissions can be frustrating. We appreciate you bringing this to our attention and will work on improving the experience for our customers. We look forward to serving you again in the future! If you have any questions or need assistance, don’t hesitate to reach out.

Texas
1 review
0 helpful votes
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Best ever!
September 29, 2024

The quality, time frame, and overall fit is truly amazing. The communication is outstanding to ensure a proper fit for anything I am covering.

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tracey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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Exceeded expectations
September 29, 2024

Met my long lasting and practical needs for harsh winter use in a State where poor weather changes occur rapidly and we say " if you don't like the weather, wait 10 minutes!".

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Everett! Thank you for your feedback! We're thrilled to hear that the product exceeded your expectations and met your needs for enduring those harsh and unpredictable winters. We strive to ensure our products can handle the toughest conditions, and it's wonderful to know they're holding up well in your area. If you ever need anything else or have further questions, feel free to reach out. We're always here to help!

Connecticut
1 review
0 helpful votes
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Good
September 29, 2024

All was good, I have installed the mmm mmm and it works very well.

Thanks

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jose! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Superb!
September 29, 2024

Purchase from Covers&all ALL the time. They are accurate and quick on shipping.

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Easy to order and quick shipping
September 29, 2024

Could not have been any better
Had many choices that fit my specific needs

Date of experience: September 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Randy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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I was very happy with the product.
September 29, 2024

I was especially impressed with the workmanship and the quality of the fabric.

Date of experience: September 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Vicki! We are delighted to hear that you are pleased with our workmanship and the quality of the fabric. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great Quality on Pergola Cover
September 29, 2024

The cover arrived within 1 week of me ordering. The color and fit was just as expected while the quality of the cover exceeded expectations. I would highly recommend this cover as it appears to be made to last.

Date of experience: September 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Clint! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Disappointed
September 29, 2024

This cover does not fit my new Rayne Versa 1000 water softener, even though I was referred me to your sponsored site on plugging in my Rayne model for a cover. Nor is the shape of the unit the same as the photo featured on the Covers & All website (featured in blue). There's no rising piece for the tank which is bigger than the water container.

Date of experience: September 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! Thank you for your feedback, and we're sorry to hear that the cover does not fit your Rayne Versa 1000 water softener as expected. We understand how frustrating it can be when a product doesn't meet your needs, especially when it comes to custom covers. Additionally, you can raise the ticket regarding your issue from your account. Please feel free to reach out, and we’ll work to get it right. Looking forward to assisting you further.

Tennessee
1 review
0 helpful votes
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5 orders and still excellent!
September 29, 2024

Fit perfect...great quality. This was my 5th order and they have all been great.

Date of experience: September 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sam! Thank you for your continued support. We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Perfect Fit
September 29, 2024

The chair covers were even better than expected. Heavy duty covers that fit perfectly and will protect our furniture through the wet Philly winters

Date of experience: September 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Myra! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Easy to navigate
September 29, 2024

Great Fit easy to use. Will use again, good quality product.

Date of experience: September 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!