Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The Covers and All site was easy to find and very easy to navigate. It was simple to order covers the exact size I need, and the quality is great!
Product quality is great, the fit of the product is not great.
We are sorry to learn about the inconvenience, Daroll! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
Great service, quality, and made as ordered! Would recommend to all.
Very precise with measurements to make sure it fit as needed and it does. It's brand new so I don't know about longevity but hoping that it last for years.
Hey Jeremiah! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I looked at the so called heavy duty tarp fabric products and think that they are way too thin.
After serving in the military I am familiar with truly long lasting heavy duty tarp materials and these are not what I want for sure. Note: People will pay for quality but if it's not offered then we are being force fed cheaper products. I'm not one of those sheep.
I didn't need your entire product line of materials, just the two RV covers offered.
Hello Ranes, we apologize for the inconvenience caused. As a custom business, we understand that each customer has unique requirements and uses. We strive to offer a variety of materials to meet different needs and also provide the option to order a free sample kit from our website, allowing customers to better understand the materials before making a purchase. However, as your feedback is important to us, and we will certainly take it into consideration to enhance the customer experience.
The cover selection was easy and having the ability to custom size the covers was a bonus. Keep up the great work. Thanks
Hey Charles! We are delighted to hear that you are pleased with our customization and available selections. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to place order. Being able to add photo is a nice touch.
Easy to understand ordering process with quick build and fast delivery!
Hey William! We are delighted to hear that you are pleased with our user friendly ordering experience and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've now ordered 6 covers for various items and all are made well and exceed my expectations for both quality and cost.
Overall, I would say my experience with *******@All was good. The product turned out very well and I'm happy with how it looks and fits.
The only improvement I would recommend is the review process before the covers are produced. I confirmed sizing on the first cover, no issues, submitted approval. Had some minor tweaks on the second Cover, resubmitted and waited for revisions. During the second review I had to resubmit the first cover that i already approved and had yo add pictures of the sectional, which I had already done in the initial process. Minor annoyance but a I'll definitely purchase covers from here again.
Hey Kyle! Thank you for your thoughtful review! We're delighted to hear that you're pleased with the covers and their fit. Your feedback regarding the review process is valuable, and we understand how repetitive submissions can be frustrating. We appreciate you bringing this to our attention and will work on improving the experience for our customers. We look forward to serving you again in the future! If you have any questions or need assistance, don’t hesitate to reach out.
The quality, time frame, and overall fit is truly amazing. The communication is outstanding to ensure a proper fit for anything I am covering.
Hey Tracey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Met my long lasting and practical needs for harsh winter use in a State where poor weather changes occur rapidly and we say " if you don't like the weather, wait 10 minutes!".
Hey Everett! Thank you for your feedback! We're thrilled to hear that the product exceeded your expectations and met your needs for enduring those harsh and unpredictable winters. We strive to ensure our products can handle the toughest conditions, and it's wonderful to know they're holding up well in your area. If you ever need anything else or have further questions, feel free to reach out. We're always here to help!
Hey Jose! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Purchase from Covers&all ALL the time. They are accurate and quick on shipping.
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Could not have been any better
Had many choices that fit my specific needs
Hey Randy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was especially impressed with the workmanship and the quality of the fabric.
Hey Vicki! We are delighted to hear that you are pleased with our workmanship and the quality of the fabric. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover arrived within 1 week of me ordering. The color and fit was just as expected while the quality of the cover exceeded expectations. I would highly recommend this cover as it appears to be made to last.
Hey Clint! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This cover does not fit my new Rayne Versa 1000 water softener, even though I was referred me to your sponsored site on plugging in my Rayne model for a cover. Nor is the shape of the unit the same as the photo featured on the Covers & All website (featured in blue). There's no rising piece for the tank which is bigger than the water container.
Hey John! Thank you for your feedback, and we're sorry to hear that the cover does not fit your Rayne Versa 1000 water softener as expected. We understand how frustrating it can be when a product doesn't meet your needs, especially when it comes to custom covers. Additionally, you can raise the ticket regarding your issue from your account. Please feel free to reach out, and we’ll work to get it right. Looking forward to assisting you further.
Fit perfect...great quality. This was my 5th order and they have all been great.
Hey Sam! Thank you for your continued support. We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The chair covers were even better than expected. Heavy duty covers that fit perfectly and will protect our furniture through the wet Philly winters
Hey Myra! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey David! Thank you for your wonderful feedback! We're delighted to hear that you found our site easy to navigate and that you were able to order the perfect covers. We take pride in providing quality products and a smooth experience for our customers. If you need any assistance or have questions in the future, feel free to reach out. We look forward to serving you again!