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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have been using a tarp to cover the table and bungee cords only to have to go out in the snow to reattach them. This cover fits the table perfectly protects not only the top but the legs very happy with the purchase.
After speaking to a customer service rep, I was told that if I uploaded pictures of my pool which included dimension iand shape, their software would be able to custom cut my cover. I did exactly what they asked me to do and they gave me a plain oval cover. Nothing they told me came to fruition. When I emailed them with my dissatisfaction, they did nothing but give me the runaround. Don't trust them.
Hello Christopher, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Had to cancel part of my order because it was very difficult to explain the additional information the company was trying to obtain.
There questions were unclear and the person l spoke to on the phone did not speak the English language clearly.
Second part of my order was shipped to the wrong address.
Hi Dennis, Thank you for bringing these concerns to our attention. We sincerely apologize for the challenges you faced during your order process. It was never our intention to cause confusion, and we regret that our communication fell short of your expectations.
Regarding the partial order cancellation, we acknowledge the importance of clear and effective communication. We will review our processes to ensure future interactions are more transparent and that all questions are better clarified.
We appreciate your feedback and are committed to resolving these issues to your satisfaction. If you have any further concerns or need assistance, please feel free to contact us.
I purchased the medium cover (7 yr guarantee), measured twice to make sure the 5 required measurements were accurate and the grill cover fit like a glove! Looks great too.
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We've previously ordered covers for outside couch, large chairs, fire pit table, tall table with chairs, and pizza cover with table.
Covers and all has so many options and makes it very easy to measure and order. Quick turn around time as well for a quality product
We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Covers & All has an excellent process for working with the customer to measure every aspect to ensure a perfect fit and look. I am very impressed with their attention to detail!
Hey Stephen! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The design confirmation services went above and beyond. Received email confirmations and a phone verbal confirmation that our measurements were correct when they differed from the product link we provided. Wasn't expecting that level of detail. Oddly our measurements were correct vs Crate and Barrel, but if we wrote the wrong number I would have greatly appreciated the call.
Thank you, Melissa, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I had no idea my $14 air bag was being shipped from India. I live in Idaho. I received an email from FedEx saying a signature was required for delivery. It was a total pain. I will not order from them again.
Hi Robert, We sincerely apologize for the inconvenience you experienced with your order. We understand how frustrating unexpected shipping details and signature requirements can be. Your feedback is valuable, and we will review our shipping notifications and options to help improve the experience for our customers in the future.
The cover fits perfectly, however it did arrive with minor damage from shipping all the way from India. A box would have been better than thin plastic that suffered a tear.
Hey Gregory! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had a few complex fitting issues & they responded with several drawings for me to mark up & make the fit perfect. Wonderful response & quick for such a custom item.
Hey Amy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I needed a way to protect the electric lights in my cauldron from the outside weather without diminishing the effect. This is just what I needed. Now I can attach bubble ornaments to top and still have the light shine through. Thank you.
Hey Kim! We are delighted to hear that you were able to get the product you were looking for. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A little confusing but got through it successfully.
If the back and forth email communication can be worked through it works well. I recommend close monitoring over their dimensions you give for a personal project. They were hoping to get it completed properly and they did. And for that I am thankful.
Hello Ronald, thank you for your feedback. We’re glad to hear that you are satisfied with the cover. However, we are sorry to learn about your concern regarding the back-and-forth communication.
As your product has a unique shape, it requires customization. Because of this, our team needs to reconfirm all the details to ensure the custom cover is accurate. Please be assured that we will take your feedback into consideration to improve the customer experience.
The communication was very fast and nice. I got quick and professional answers. They took my requests into account and handled my requirements in a highly professional manner.The delivery was very fast and the product quality exceeded my expectations. The price-performance ratio is excellent, and I would highly recommend the company.
Hey Angelika! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a lawn tractor cover. The first cover I ordered for my rototiller is 8 years old and is just like new. I live in SC. I used to buy big box tarps lasted barely 2 hrs. Canvas ones a tad longer. I stopped throwing my money away. I order only covers and all products. Looks like will now out last me in the SC sun.
Hey Charles! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am a veteran 77 years old and you made it easy for me to use your site to order my cover. Thank you
I couldn't be more pleased with the custom cover for my sub-woofer. The custom fit is perfect. The material is high quality. I like the functionality too. The zippers and velcro on the flaps make it so easy to open without removing the cover.
Communication and delivery time was excellent. The tv cover is the same in quality. I highly recommend Cover&All.
Hey Paul! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Exactly what I was looking for. The product and shipping prices are good too.
From online ordering directions, to confirmation of dimensions through three dimensional rendering and disclaimers on areas that might sag, Covers and all delivered a beautifully crafted cover for my new reformer Pilates machine. I am so far impressed with its workmanship and heavy duty fabric, but being outdoors with lots of sun and elements in Southern California will be a test in durability. I'm hopeful that this well priced, perfect fitting cover will keep my reformer in fine shape for years to come.
Hey Lin! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great company to do business with. We measured the size, entered the numbers and placed the order. A message was sent to us from Covers & all verifying the measurements were correct. Once approving, the cover was made and shipped to us within a few days. We'd recommend Cover & all to anyone in need of a cover, or covers to protect there items from wind, rain, sunshine and dust.
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought the insurance if measurements were messed up but when I called the representative said to order another one and didn't honor my insurance
We sincerely apologize for the inconvenience caused. As we see you’ve already placed a new order, we have gone ahead and initiated a full refund request for your initial order. Once approved, it will be processed within 2 business days, and depending on your bank, it may take up to 7 business days to reflect in your account.
Easy to use
Like ordering process
Good so far 👍
Customer service in India was horrific-I spent hours & jours trying to communicate with customer service - language barrier was beyond unhelpful & frustrating- too bad good product but I do not recommend / need a United States contact tele #!
Hello, we are sorry for the inconvenience caused. We always strive to provide efficient service to every customer; however, we understand that there is always room for improvement. We will surely consider your feedback to make the customer experience even better. We are glad to know that you are satisfied with the product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Morine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!