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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Washington
1 review
0 helpful votes
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Swamp cooler winter cover
November 15, 2024

Very easy to install, light weight, all weather, swamp cooler winter cover!

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Don! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Repeat business...
November 15, 2024
Updated review

Have ordered from Covers and All many times and always come through with great custom covers and great service plus speedy delivery!

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Douglas! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent products!
October 24, 2024
Previous review

Excellent products!

Date of experience: October 14, 2024
Illinois
1 review
0 helpful votes
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Quality Construction
November 15, 2024

Great construction, Feel confident in purchase. Was impressed they send mark up for final approval.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Winniemum! Thank you for taking the time to share your thoughts with us! We’re thrilled to hear that you are impressed with the quality construction of your product and that you felt confident in your purchase. We believe that communication is key, which is why we provide mark-ups for final approval to ensure everything meets your expectations. Your satisfaction is our priority, and we’re glad to know we met that goal with your order. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

New York
1 review
0 helpful votes
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Ordering online was quick and easy. The covers are of high quality, look great and fit well.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Greg! Thank you for sharing your experience with us! We’re delighted to hear that you took a leap of faith with your fire bowl covers and that the ordering process was quick and easy for you. It’s wonderful to know that you found the covers to be of high quality and a perfect fit. We strive to provide the best products and service, and your feedback reinforces our commitment. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
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Super Company!
November 15, 2024

Great selection and price! Easy to order from their website too.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our available selection and ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Very Happy with my cover
November 15, 2024

We purchase s a cover for our pool fireplace and it arrived fast and fit perfectly. Highly recommend this place.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Janet! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Perfect fit!
November 15, 2024

I'm very happy with the cushion cover I ordered. The fabric is a great weight and the cover fits perfectly. Very satisfied with quality and price.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Deb! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Great quality tarp!
November 15, 2024

I was looking for a high quality, aesthetically pleasing, and long-lasting solution to winterize my Alaskan Malamute's kennel. I bought two heavy duty clear tarps to wrap the interior. The tarps arrived in great shape, and, thanks to the grommets, I was able to install them inside his kennel very easily and quickly, even though they were quite heavy. I was really surprised that I was able to do it myself! The tarps haven't seen a Minnesota winter yet, but I suspect they will last a very long time – they feel very high quality and sure keep the wind and rain out! They were a great price too. Highly recommended!

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bethany! Thank you so much for your feedback! We’re thrilled to hear that our heavy-duty clear tarps met your needs for winterizing your Alaskan Malamute's kennel. It’s fantastic to know that you found them easy to install, even given their weight, and we appreciate you highlighting the convenience of the grommets. We designed our tarps to withstand tough conditions, and we’re confident they will perform well during Minnesota's winter. Thank you for recommending our products! If you have any further questions or need assistance, please feel free to reach out. We’re here to help and look forward to serving you again in the future.

Wisconsin
1 review
0 helpful votes
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Very satisfied with product and service
November 15, 2024

Easy order process and quick processing of the order and delivery.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Keith! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Clear covers
November 15, 2024

This is my second time ordering from Covers&all. This is a great company, the quality of the covers are very good. I got clear ones so light can come through, they are really nice. If I need more this is the place I will go!

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Elmer! Thank you for sharing your positive experience with us! We’re delighted to hear that you are satisfied with the quality of the clear covers you ordered. It’s great to know they are allowing light to come through while still providing excellent protection. We appreciate your loyalty and look forward to serving you again in the future. If you have any questions or need assistance with your next order, please don’t hesitate to reach out!

Indiana
1 review
0 helpful votes
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Outdoor cushion covers
November 15, 2024

Very well made & quality outdoor material. Saved me from having to replace whole set of expensive outdoor furniture. I had a very difficult time finding the correct size of replacement cushions and this was a perfect solution.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michele! Thank you for taking the time to share your experience with us. We’re delighted to hear that you found the quality of the material to be excellent and that our covers provided a perfect solution for your outdoor furniture. We understand how challenging it can be to find the right sizes for replacement cushions, and we’re glad we could help save you from having to replace your entire set. Your satisfaction is our priority! If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

Georgia
1 review
0 helpful votes
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Website was easy to navigate and quick
November 15, 2024

Grabbed a measuring tape and was able to get measurements, and place order in about 5 minutes.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Justin! We are delighted to hear that you are pleased with our website and measuring good. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
2 reviews
4 helpful votes
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Custom products for great price
November 15, 2024

After checking out what was generally available it was amazing that I could get a custom cover for about the same price and with speedy delivery. Follow the directions for a great experience.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Linda! Thank you for your wonderful review! We're thrilled to hear that you found our custom covers to be an amazing value and that you appreciated the speedy delivery. We always strive to provide our customers with high-quality products tailored to their needs, and it’s great to know you had a great experience by following our directions. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again.

Oregon
1 review
0 helpful votes
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Serving Cart Cover
November 15, 2024

I was able to get a serving cart cover that I couldn't find anywhere else.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Marsha! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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X
November 15, 2024

I'm still in the process of receiving more product. So far, good purchasing process, etc.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carole! Thank you for sharing your thoughts on your recent purchasing experience with us! We’re glad to hear that you found the process to be smooth and satisfactory so far. As you await the arrival of your products, please feel free to reach out if you have any questions or need assistance. We’re here to help!

New York
1 review
0 helpful votes
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Great quality and low priced.
November 15, 2024

Hit the nail on the head.
Much higher quality than I expected to receive

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Custom picnic table covers
November 15, 2024

I have ordered custom picnic table covered for a square picnic table I have. Both times I have been very impressed with the quality of the items and the customer service. I would highly recommend!

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christy! Thank you for your wonderful feedback regarding your recent orders for custom picnic table covers! We are thrilled to hear that you were impressed with both the quality of our products and our customer service. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don’t hesitate to reach out.

Texas
1 review
0 helpful votes
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Great product!
November 15, 2024

Covers arrived fast and as described. Great quality and the color accurate to website.

Date of experience: November 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Heavy duty patio firm covers
November 15, 2024

Just recd the covers. They are super high quality & heavy duty. Hopefully they hold up, will know in a season or 2

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Satisfied
November 15, 2024

No issues. The cover seems pretty durable. Seems waterproof as well.

Date of experience: November 4, 2024